Sep 2017 – Apr 2019 · 1 yr 7 mos

• Responsible for North American Operations sales enablement. Lead a sales enablement team that supports multiple go to market units including direct and channel sellers.

Sep 2013 – Sep 2017 · 4 yrs

• Responsible for identifying and deploying learning innovation for Xerox LEO Worldwide. Working to identify and implement technology that improves the learning process, increases learning retention, improves time to performance and reduces the cost of training globally.

Jun 2012 – Mar 2013 · 9 mos · Alexandria, Virginia

• Reported to the CEO in a role that oversaw sales enablement and analyst learning.
• Landon IP does $30 million in annual revenue and is recognized as the global leader in professional patent-related support. Landon IP obtains and delivers global patent information; monitors patent prosecution at major patent offices; performs professional patent searches in multiple languages; analyzes patent, product, and scientific information; conducts technical and business intelligence; and translates technical, legal, and patent documents for governments, corporations, and law firms worldwide.
• Landon IP has offices in Alexandria, London, Tokyo and Beijing.

Sep 2009 – Jun 2012 · 2 yrs 9 mos

• Liaison between Learning & Development, Marketing and the Business. Designed and led learning initiatives to support technology sales.
• Key Achievements
• Developed and implemented an integrated messaging campaign to 250 direct sales representatives. Leveraged social media, mobile technology, sales force automation tools and web conferencing to grow market share, keep our value proposition consistent and SAG costs competitive. Delivered $83 million in technology revenue across the East coast in 2011.
• Created a knowledge assessment plan that allowed L&D and Marketing to target key areas of the sales population with learning assets and performance support tools.
• Launched two new service offerings: mobile printing and Xerox Print Services. Delivered training, marketing actions, and pricing and compensation incentives to support the launch. In 2011, delivered $22 million in services contracts and 46 installations of the new service offerings.

Sep 2007 – Sep 2009 · 2 yrs

• Responsible for the learning and development of new hire sales personnel, supplies personnel and office solutions business unit personnel. Identified and implemented technology that improved the learning process, increased learning retention, and reduced the cost of training.
• Key Achievements
• Worked with the product development teams to ensure all of our sales managers and sales personnel were ready at launch. Launched over 37 products and two service offerings during my two years.
• Introduced and leveraged social media technologies into the learning and development process to ensure students were ready at launch. Employee satisfaction rates ranked 4.4 out of 5 for most classes and “time to performance” metric, the time a new hire takes to start performing at their expected plan, was reduced from 18 months to 12 months.
• Developed a blended learning experience that incorporated visual, auditory and kinesthetic components to increase learning retention. Implemented a corporate coaching continuum for senior sales leaders and managers to improve learning retention in the field. Employee satisfaction increased as did time to performance.