Sajan Rajinder Kumar

Business Development Executive

Goa, Maharashtra, India8 yrs 10 mos experience

Key Highlights

  • Proven track record in revenue growth.
  • Expertise in luxury hospitality sales.
  • Strong leadership in high-performing teams.
Stackforce AI infers this person is a Luxury Hospitality Sales Expert with a focus on revenue optimization and team leadership.

Contact

LinkedIn

Skills

Core Skills

Luxury Hospitality SalesRevenue & Occupancy GrowthOta, B2b, And B2c Sales LeadershipTeam Development & LeadershipSales Process Design & OptimizationSales Leadership

Other Skills

OTA managementB2B salesB2C salesrevenue managementpricing strategypromotional strategiesmarket analysisKPI trackingOTA performance managementcorporate contractsdirect sales pipelinedemand generationcross-functional collaborationsales process designreporting systems

About

Versatile Sales Manager with over 7 years of leadership experience in luxury hospitality sales, with expertise across premium markets — Goa, Maharashtra, Vadodara, Noida, Chandigarh. Proven track record in driving revenue growth, market penetration, and superior guest experience in highly competitive hospitality segments. Currently managing the full sales function at Villas by Noor (Goa) — overseeing OTA, B2B, and B2C direct sales channels for a portfolio of company-owned luxury villas. My role focuses on maximizing revenue and occupancy through data-driven strategy, seamless team execution, and innovative channel management — no dependency on external homeowners. I bring multi-regional market expertise, deep understanding of luxury consumer expectations, and a leadership style that builds high-performing sales teams and sustainable client relationships. Core Skills & Strengths: ✔️ Luxury Hospitality Sales ✔️ Revenue & Occupancy Growth ✔️ OTA, B2B, and B2C Sales Leadership ✔️ Goa, Maharashtra, North & West India Market Expertise ✔️ CRM & Client Relationship Management ✔️ Sales Process Design & Optimization ✔️ Team Development & Leadership ✔️ Cross-Functional Collaboration ✔️ Premium Guest Experience Strategy ✔️ KPI & Performance Management ✔️ Data-Driven Sales Decision Making

Experience

Villas by noor

Sales Manager

May 2025 – Present · 11 mos · Goa, India · On-site

  • Full revenue ownership for company-owned portfolio of ultra-luxury villas in Goa.
  • Directly manage OTA (Airbnb, Booking.com, MakeMyTrip, Agoda), B2B corporate tie-ups, and B2C direct sales channels.
  • Develop and execute pricing, revenue, and promotional strategies based on market demand, seasonal trends, and competitive analysis.
  • Optimize conversion rates across all digital channels and corporate partnerships to drive high occupancy rates and revenue growth.
  • Liaise with internal teams (Marketing, Accounts, Guest Relations, Operations) to ensure consistent luxury guest experience across the portfolio.
  • Monitor market trends and competitor activity to identify opportunities and stay ahead in the Goa luxury villa market.
  • Implement real-time sales dashboards and KPIs for daily/weekly revenue performance tracking.
  • Mentor and lead sales team members to ensure high performance and alignment with brand standards
OTA managementB2B salesB2C salesrevenue managementpricing strategypromotional strategies+4

Hireavilla

Sales Manager

Nov 2023 – Mar 2025 · 1 yr 4 mos · Goa, India · On-site

  • Oversaw sales and revenue management for 90+ luxury properties across Goa, Maharashtra (Lonavala, Alibaug)
  • Designed and implemented full sales structure, processes, and reporting systems across multiple regions.
  • Managed OTA performance (Airbnb Superhost status, Booking.com Preferred Partner), corporate contracts, and direct sales pipeline.
  • Achieved consistent 60%+ occupancy rate across portfolio through targeted revenue management and demand generation.
  • Established direct booking funnels to reduce OTA dependency and increase profitability.
  • Coordinated cross-functional weekly strategy calls with Marketing, Finance, Property Acquisition, and Guest Relations teams to align on sales objectives.
  • Developed strong relationships with property owners to ensure long-term partnerships and portfolio growth.
  • Led regional market research efforts to identify emerging luxury travel trends in India’s West Coast market.
  • Key Achievements:
  • ✅ Increased annual revenue by double digits YOY in competitive markets.
  • ✅ Streamlined OTA management to achieve 15% higher ranking in key platforms.
  • ✅ Scaled sales team capabilities through targeted coaching and KPI programs.
OTA performance managementcorporate contractsdirect sales pipelinerevenue managementdemand generationcross-functional collaboration+2

Lohono stays

Senior Team Lead

Sep 2022 – Nov 2023 · 1 yr 2 mos · Mumbai, Maharashtra, India · On-site

  • Led a high-performing team of 20 sales executives and relationship managers for luxury villa sales.
  • Conducted weekly coaching, training, and pipeline review sessions to drive performance and motivation.
  • Developed custom CRM workflows and sales processes to improve conversion rates and pipeline velocity.
  • Collaborated with Marketing team on lead generation campaigns and optimized lead management.
  • Coordinated with Guest Experience & Operations teams to ensure a seamless luxury client journey.
  • Designed and implemented sales incentive programs that reduced attrition and boosted morale.
  • Handled escalated client interactions and high-value deals to ensure satisfaction and repeat business.
  • Key Achievements:
  • ✅ 4 internal company awards for exceeding revenue targets and operational excellence.
  • ✅ Increased average deal size by implementing upsell strategies across the portfolio.
team leadershipsales trainingCRM workflowslead generationclient interactionsTeam Development & Leadership+1

Concentrix

Assistant Manager

Feb 2022 – Sep 2022 · 7 mos · Vadodara, Gujarat, India · On-site

  • Managed sales process for Medibuddy healthcare sales.
  • Delivered 100% FTE billing and achieved regional healthcare sales targets.
  • Implemented new reporting dashboards that improved sales transparency and decision making.
  • Led recruitment and onboarding of new sales advisors.
  • Conducted team training and development sessions focused on CRM and customer engagement.
  • Key Achievements:
  • ✅ Consistently met and exceeded monthly sales quotas.
  • ✅ Improved process efficiency through automation and streamlined reporting.
sales process managementreporting dashboardsteam trainingSales Process Design & Optimization

Sajan world travels opc pvt limited

Managing Director

Dec 2020 – Feb 2022 · 1 yr 2 mos · Hamirpur, Himachal Pradesh, India · On-site

Tech mahindra

Sales Team Lead

Sep 2018 – Nov 2019 · 1 yr 2 mos · Noida, Uttar Pradesh, India · On-site

  • Led a team of sales and customer success advisors for a large India client base.
  • Managed outbound and inbound sales campaigns.
  • Analyzed sales performance metrics and provided feedback for continuous improvement.
  • Delivered regular coaching sessions to improve sales skills and customer interactions.
  • Drove cross-sell and upsell campaigns to boost client LTV.
sales managementcustomer successsales performance analysisSales Leadership

Concentrix

Senior Sales Executive

Jul 2015 – Jan 2018 · 2 yrs 6 mos · Chandigarh, India · On-site

  • Handled complex travel booking itineraries for domestic and international clients.
  • Provided high-end concierge services including VIP travel planning and luxury hotel bookings.
  • Customized travel packages to suit premium clients’ needs and budget requirements.
  • Managed CRM to ensure top-tier client experience and loyalty.
  • Key Achievements:
  • ✅ Earned high client satisfaction scores.
  • ✅ Repeatedly recognized for “going above and beyond” client expectations.
travel bookingconcierge servicesCRM managementLuxury Hospitality Sales