Edith C.

Operations Associate

Singapore, Singapore, Singapore2 yrs 1 mo experience

Key Highlights

  • Expert in community building and brand growth.
  • Proven track record in strategic planning and execution.
  • Passionate about esports and meaningful collaborations.
Stackforce AI infers this person is a B2B and B2C marketing specialist with a focus on community engagement and brand development.

Contact

Skills

Core Skills

Patient Care ManagementCaregiversBusiness DevelopmentVendor & Supplier ManagementPartnershipsCustomer ExperienceSales PromotionStrategic PlanningMarketing AnalyticsCustomer ServiceClient RelationsOnline Content CreationContent ManagementProject ManagementCustomer Service ManagementCustomer Relationship Management (crm)Maintenance And RepairTeamworkFood And Beverage OperationsRetail SalesSales Operations

Other Skills

Time ManagementBasic Life Support (BLS)Cardiopulmonary Resuscitation (CPR)Lead GenerationIP merchandise licensingBusiness-to-Business (B2B)Market ResearchQuality ControlProduct CustomizationE-CommerceDirect SalesOutreach ServicesCommunity OutreachCustomer SupportProblem Solving

About

🎮✨ Hi everyone, I’m Edith // 에디스 // イーディス. Born on Jan 1st (yes, I started on a fresh patch 😅). Since you are reading here, here’s a proper intro 👋I work where gaming, strategy, and meaningful experiences overlap. I build communities, grow brands, and turn ideas into something people can actually feel — not just scroll past. 🧩 My Skill Kit: [Q] Communication & Empathy: Strong comms. Real listening. I build trust with creators, partners, and communities online and offline. [W] Strategy & Innovation: From esports campaigns to hospitality partnerships, I design structured plans that scale impact, not just impressions. [E] Events & Engagement: Hosting League of Legends watch parties, live activations, and brand experiences that connect people beyond the screen. [R] Ultimate: Community & Brand Growth Bringing everything together to grow ecosystems where people feel seen, valued, and inspired. Beyond the titles, I’m someone who believes growth is a skill you farm daily. Whether through digital wellness initiatives, corporate partnerships, or merchandising or esports storytelling — I show up with intention and energy. If you’re into esports, purpose-driven collaborations, brand building, or looking for corporate gifts for hospitality or events — let’s connect and build something meaningful. Ps. Forever cheering for LCK and I am a proud cat mom.

Experience

2 yrs 1 mo
Total Experience
2 yrs 1 mo
Average Tenure
2 yrs 1 mo
Current Experience

Talentgeist

On-Demand Marketing Strategy Simulation - Helping

Jan 2026Feb 2026 · 1 mo · Singapore · Remote

  • Conducted in-depth market analysis, identifying key last-mile cost inefficiencies, low Pickup adoption, and habit barriers, alongside Singapore consumer demand for speed, control, and certainty within the e-commerce logistics and delivery sector.
  • Developed a long-term (5-year) strategic roadmap with a $10M budget to reposition Shopee Pickup Points as the default “smart choice”, directly addressing low awareness, first-use anxiety, and weak habit formation.
  • Proposed a multi-pronged growth strategy designed to increase Pickup share of total orders, improve repeat usage, and reduce last-mile costs, while strengthening user satisfaction and delivery reliability.
  • Clarity: Simplified value communication through bold in-app badges, map-based pickup previews, and cost/time savings messaging, making benefits instantly obvious at checkout.
  • Confidence & Conditioning: Introduced a First Pickup Guarantee, clear step-by-step UX, partner signage, and habit-building rewards (streaks, badges, personalized savings nudges) to reduce friction and lock in repeat behavior.
Marketing AnalyticsStrategic PlanningBusiness DevelopmentProject ManagementProblem Solving

Homage

Healthcare Assistant

Oct 2025Present · 7 mos · Singapore · On-site

  • Assist with daily activities such as bathing, dressing and feeding.
  • Doing basic housekeeping
  • Monitor and support clients’ health, comfort, and safety.
  • Provide companionship and emotional support to reduce loneliness and improve quality of life.
  • Do a summary writing
  • Do basic light activities with them
CaregiversTime ManagementPatient Care ManagementBasic Life Support (BLS)Cardiopulmonary Resuscitation (CPR)

Connectingdna global

4 roles

DNA Specimen Collector

Aug 2025Oct 2025 · 2 mos · Singapore

  • 🚗 Travel around Singapore to meet clients and collect DNA samples (saliva kits)
  • 🧬 Guide clients step-by-step on how to take a DNA test correctly
  • 💡 Educate clients in a simple, friendly way about the testing process
  • 🏷️ Ensure proper labeling, handling, and safe transfer of specimens
  • 📋 Maintain accurate records and follow compliance protocols
  • 🤝 Build trust and confidence with clients as they begin their wellness journey
Customer ServiceConfidentialityClient RelationsTime ManagementSales

Content Manager

May 2025Aug 2025 · 3 mos · Singapore

  • ✍️ Write social posts, articles, and gene spotlights that make genetics fun, friendly, and scroll-stopping
  • 🎬 Create original content from scratch — including UGC-style videos, reels, and visual storytelling for real engagement
  • 🌱 Build and grow an online community by simplifying complex science and sparking genuine conversations
  • 📈 Strategize for reach and engagement, turning scrolls into saves and followers into fans
  • ⚙️ Manage social platforms, streamline content workflows, and collaborate across teams to keep everything smooth and on-brand
Online Content CreationContent ManagementWritingContent Management Systems (CMS)Video EditingSocial Media+1

Sales And Marketing Intern

Promoted

Mar 2025Aug 2025 · 5 mos · Singapore

  • 🧬 Led DNA wellness promotion through content creation, customer education, and strategic campaigns
  • 🗣️ Organized and conducted outreach events like workshops, school talks, and wellness activations
  • 🤝 Built B2B partnerships through co-marketing, affiliate programs, and voucher collaborations to expand brand reach
  • 🎯 Represented the brand at public events, while coordinating messaging and performance tracking with internal teams
  • 📊 Designed and executed a large-scale survey across 1,000+ respondents in 4 weeks to gather insights for strategic planning
Agile Project ManagementInfluencer MarketingMarket ResearchProject Status ReportingPartnershipsProject Management+2

Business

Sep 2024Aug 2025 · 11 mos · Singapore

  • 📬 Handled customer service tasks, including email responses, post-sale follow-ups, and customer engagement initiatives
  • 📊 Conducted market research and compiled data to support business development and strategic
  • planning
  • 🗂️ Assisted with administrative duties and managed both internal and external communications
Customer Service ManagementMarket ResearchCustomer SupportCustomer ServiceData AnalysisBusiness Development

Alluci studio

Business Development Executive

Jul 2025Present · 10 mos · Singapore · Hybrid

  • Identify and reach out to companies that require merchandise printing and corporate gifting solutions
  • Build and maintain relationships with corporate clients and partners
  • Source opportunities for custom merchandise and branded products for marketing campaigns, events, and corporate gifts
  • Manage projects related to IP merchandise printing and branded collaborations
  • Liaise with suppliers and production partners to ensure quality and timely delivery
  • Coordinate with internal teams and vendors to develop customized merchandise solutions
  • Support business growth by generating leads, pitching services, and closing partnerships
  • Ensure smooth communication between clients, designers, and suppliers throughout the production process
Business DevelopmentLead GenerationVendor & Supplier ManagementIP merchandise licensingBusiness-to-Business (B2B)Market Research+3

Noble desk

Promoter

Jun 2024Present · 1 yr 11 mos · Singapore · On-site

  • Engaged customers at the IT Show to promote Noble Desk products
  • Explained product features and benefits clearly to a wide audience
  • Assisted with live demonstrations and answered customer inquiries
  • Supported sales team in driving sign-ups and purchases during the event
  • Delivered friendly, approachable service to enhance brand visibility
Customer ExperienceCustomer SupportSales PromotionRetail Sales

Ren ci hospital

Caregiver

May 2024Jan 2025 · 8 mos · Singapore · On-site

  • 🛁 Assisted clients with personal care needs such as bathing, dressing, grooming, and toileting
  • 🍽️ Prepared meals, supported feeding, and ensured clients stayed well-nourished and hydrated
  • 💊 Administered medications under supervision and monitored for any health changes
  • 💬 Provided daily companionship and emotional support to enhance clients’ well-being
  • 👀 Observed and reported changes in physical or mental health to healthcare professionals promptly
TeamworkCustomer Relationship Management (CRM)Caregivers

Naraglow

Business Development Manager

Apr 2024Present · 2 yrs 1 mo · Singapore · On-site

  • 💄Drive business growth by identifying and securing new B2B opportunities in the cosmetics and personal care industry
  • 🤝Build strong, long-term relationships with hotels and distributors both locally and internationally
  • 📬Lead outreach efforts by emailing and connecting with potential business partners for product collaborations, opportunities, and brand placements
  • 🛍️Pitch cosmetic products to potential partners, highlighting unique selling points, brand story, and market fit
  • 📈Develop and execute strategies to meet sales targets, grow brand presence, and expand into new markets
  • 🗣️Represent the brand at trade shows, networking events, and industry meetups to build visibility and trust
Direct SalesOutreach ServicesPartnershipsCommunity OutreachBusiness DevelopmentBusiness-to-Business (B2B)

Ravenna urology clinic pte. ltd

Clinic Assistant

Jun 2023Jun 2023 · 0 mo · Singapore · On-site

  • 👋 Welcomed patients, managed check-ins/check-outs, and scheduled appointments for smooth daily flow
  • 📞 Handled phone inquiries, provided information, and supported front desk operations professionally
  • 📝 Performed basic health checks (e.g. blood pressure, temperature) and assisted in patient assessments
  • 💊 Prepared medications, maintained accurate records, and monitored stock levels
  • 💵 Managed payments, submitted claims, and supported overall clinic cleanliness and organization
Customer Service ManagementCustomer Service

Armaggeddonpc

Sales Promoter

Jul 2022Jan 2023 · 6 mos · Singapore · On-site

  • 🎮Represented Armaggeddon at Singapore major tech shows, promoting PC gaming gear to a wide audience
  • 💬Engaged with potential customers, delivering product demos and explaining features in a clear, relatable way
  • 🛍️Drove on-site sales by highlighting product benefits, handling customer inquiries, and offering tailored recommendations
  • 📦Supported booth setup, inventory tracking, and merchandising to ensure a smooth and professional brand presence
  • 🤝Built strong rapport with gamers, tech enthusiasts, and event-goers to boost brand loyalty and interest
Customer Service Management

Ctdi

Service Engineer

Jun 2022Sep 2022 · 3 mos · Singapore · On-site

  • 🔧 Diagnosed and repaired software issues on Google Pixel and Samsung smartphones, following strict OEM standards
  • ✅ Conducted functional testing post-repair to ensure quality and prevent repeat faults
  • 💬 Assisted walk-in customers with diagnostics, service explanations, and aftercare in a professional manner
  • 🛠️ Proficient in using tools like Samsung Smart Tool, Google diagnostic platforms, and ESD-safe repair equipment
  • 📊 Maintained accurate repair logs and consistently met KPIs for turnaround time, quality, and customer satisfaction
Customer Service ManagementCustomer SupportCustomer ServiceMaintenance and Repair

Four fingers

Service Crew

Apr 2021May 2022 · 1 yr 1 mo · Singapore · On-site

  • 🍽️ Prepared food and beverages following SOPs, maintaining high standards of quality and presentation
  • 🧼 Ensured cleanliness and hygiene of all workstations throughout each shift
  • 💰 Handled cash and card transactions accurately using POS systems
  • 🤝 Collaborated with team members to deliver timely service in a fast-paced environment
  • 📋 Followed supervisor instructions and contributed to a smooth, positive team workflow
Customer Service ManagementTeamwork

Guardian singapore

Sales Promoter

Nov 2019Dec 2019 · 1 mo · Singapore · On-site

  • 🧴 Actively promoted hair shampoo products by engaging customers with product demos and detailed explanations
  • 💬 Provided clear information about product benefits, usage, and ingredients to help customers make informed choices
  • 🤝 Greeted and assisted shoppers in a friendly, professional manner to create a positive customer experience
  • 📢 Addressed customer questions, concerns, and feedback on the spot with patience and product knowledge
  • 🛍️ Supported in-store sales efforts by driving interest, encouraging purchases, and representing the brand with enthusiasm
Retail SalesCustomer Service ManagementCustomer Service

Shaw theatres

Customer Service Officer

Oct 2018Dec 2019 · 1 yr 2 mos · Singapore · On-site

  • 🎟️ Greeted and assisted patrons with ticketing, reservations, and event information to ensure a smooth cinema experience
  • 💬 Handled customer inquiries, complaints, and special requests professionally at both the counter and kiosk
  • 💰 Operated the box office and POS system, managing accurate cash and card transactions
  • 🍿 Prepared and served food and beverages while maintaining hygiene and cleanliness in concession areas
  • 🚪 Guided guests to their seats, monitored auditorium safety, and helped maintain the cleanliness of common areas and restrooms
CommunicationCustomer Service ManagementCustomer SupportCustomer Relationship Management (CRM)Customer Experience

Mcdonald's

Crew Member

Sep 2017Apr 2021 · 3 yrs 7 mos · Singapore · On-site

  • 🍔 Delivered fast, friendly, and accurate service in a high-volume dining environment
  • 🧾 Managed cash/card transactions and operated POS systems with attention to detail
  • 💬 Resolved customer inquiries and order issues to ensure a smooth, enjoyable experience
  • 🤝 Supported crowd control and team coordination during peak hours for efficient operations
  • 🏅 EXSA Recipient – Recognized for outstanding service, professionalism, and going the extra mile
Customer Service ManagementTeamworkCustomer Relationship Management (CRM)Food and Beverage Operations

Converse

Sales Representative

May 2017Jun 2017 · 1 mo · Singapore · On-site

  • 👟 Welcomed customers and assisted with product selection during high-volume warehouse sales events
  • 🏷️ Promoted limited-time deals and discounts, helping to drive sales and clear inventory efficiently
  • 💬 Provided product knowledge and sizing assistance to ensure a smooth shopping experience
  • 💰 Handled payments, refunds, and exchanges with accuracy and professionalism
  • 📦 Helped with stock replenishment, crowd control, and maintaining a clean, organized sales floor
Sales OperationsRetail SalesCustomer Experience

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