Karthik Narayan

CEO

Bengaluru, Karnataka, India26 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

25 years of experience in global enterprise transformation.
Expert in mergers and acquisitions with proven integration success.
Passionate about building high-performing teams and operational excellence.

Stackforce AI infers this person is a Corporate Strategy and Operations expert with a focus on M&A and process excellence.

Contact

Skills

Core Skills

Corporate IncubationProject ManagementMergers & AcquisitionsProcess ManagementTalent ManagementShared Services ManagementCustomer ServiceQuality Assurance

Other Skills

Relationship DevelopmentProject Management Office (PMO)IntuitivenessStrategyCritical ThinkingMergers & Acquisitions (M&A)Budget ManagementMilestonesKPI ReportingProject PlanningCustomer Service ManagementService-Level Agreements (SLA)Risk ManagementAttritionProcess Improvement

About

With 25 years of experience driving transformation across global enterprises, I specialize in turning bold ideas into scalable ventures, integrating acquisitions seamlessly, and enabling operational excellence through structured execution. Passionate about building high-performing teams, simplifying complexity, and delivering measurable impact.

Experience

Hp

4 roles

Principal - Corporate Incubation Enablement

Promoted

Feb 2021 – Present · 5 yrs 2 mos

Incubated new businesses from concept → MVP → scaled launch.
Delivered incubation status dashboards to enable data-driven leadership decisions.
Delivered corporate incubation webinars to worldwide stakeholders.

Relationship DevelopmentProject Management Office (PMO)IntuitivenessStrategyCritical ThinkingCorporate Incubation+1

Principal - Mergers and Acquisitions

Promoted

Jan 2016 – Feb 2021 · 5 yrs 1 mo

Led end-to-end integration of 3 acquisitions, ensuring seamless transitions.
Designed and executed global TSA program for business continuity.
Standardized M&A processes and co-authored HP’s M&A Playbook.

Mergers & Acquisitions (M&A)Budget ManagementMilestonesKPI ReportingProject ManagementProject Planning+1

Transition Project Manager

Feb 2010 – Nov 2016 · 6 yrs 9 mos

Directed 200+ FTE transitions across HP Global Business Services.
Established PM & MOC practice at HP GBS Chennai.
Guest Speaker at HP Global Process University.

Manager - Process & Capabilities

Aug 2005 – Jan 2010 · 4 yrs 5 mos

Built and led 120+ global operations team.
Drove OPEX improvements, process governance, KPI delivery, and talent management.
Key Impact: Boosted team efficiency by 25% through partial automation of order entry, enabling additional workload without increasing headcount.

Talent ManagementCustomer Service ManagementService-Level Agreements (SLA)Risk ManagementAttritionProcess Improvement+2

Wipro bpo

Group Lead - Shared Services Delivery

Sep 2003 – Jul 2005 · 1 yr 10 mos · Chennai · On-site

Drive operational excellence by defining KPIs, leading process improvements, and implementing governance frameworks that ensure efficiency, compliance, and consistent service delivery across functions.
Build and scale high-performing teams by fostering a culture of accountability, investing in talent development, and aligning shared services capabilities with evolving business needs.

AttritionSuccession PlanningCustomer Service ManagementRelationship DevelopmentShared Services ManagementCustomer Service

Brigade corporation india pvt ltd (formerly brigade solutions india pvt ltd)

Team Lead - Operations, Senior Officer - Quality Assurance

Aug 1999 – Jun 2003 · 3 yrs 10 mos · Chennai · On-site

Ensure SLA adherence by monitoring productivity, quality, and customer satisfaction, conducting internal audits, and overseeing service delivery performance against defined standards.
Drive continuous quality improvement through action plan implementation, individual performance enhancement, and regular evaluation of service effectiveness.

AttritionCustomer Service ManagementRelationship DevelopmentQuality AssuranceCustomer Service

Dss mobile communications india pvt ltd

Trainee - Accounts

May 1998 – Oct 1998 · 5 mos · Chennai Area, India · On-site

Oversaw petty cash management, handled customer subscription payments, coordinated stock distribution to distributors, and delivered in-person support to walk-in customers.

Customer Service Management