May 2019 – Present · 6 yrs 11 mos

• Implemented Snowflake pipelines for real-time dashboards and decision-making.
• Built data pipelines between Snowflake and ArcGIS for geospatial processing and analytics.
• Led hybrid teams of 10+ developers, mentoring junior engineers, and bridging engineering with operations.
• Spearheaded enterprise data analytics, delivering actionable insights to the Board of Directors and shaping executive decision-making.
• Architected metadata-driven ETL pipelines processing 30M+ records, enabling C-suite visibility for network planning and customer experience.
• Automated Technical Assistance Center (TAC) network processes for 20K+ on-prem devices, improving monitoring and visibility.
• Migrated hundreds of GBs to Amazon S3 with multi-AZ high availability, ensuring data durability and scalability.
• Architected and deployed a scalable Elasticsearch solution, cutting query latency and improving system performance.
• Stabilized and integrated Salesforce with finance, billing, and inventory systems, preventing rollout failure and aligning CRM data across departments.
• Architected resilient infrastructure that enabled scaling from 40 to 500 employees and supported a $200M acquisition.
• Held Director- and VP-level responsibilities, including strategic planning, organizational leadership, and oversight of senior hires and technical executives.

Jul 2015 – May 2019 · 3 yrs 10 mos

• Architected core internal systems across Finance, Sales, Network Monitoring, Customer Support, and Field Services
• Designed an automated dispatcher module, reducing scheduling time from 5 minutes to 20 seconds.
• Migrated pipelines to AWS CI/CD (CloudFormation, Lambda), improving deployment agility and reducing operational fragility.