Hitesh Khanna

Operations Associate

Gurgaon, Haryana, India11 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Software Asset Management and Compliance.
Proven track record in optimizing software licensing costs.
Strong leadership in managing software audits and renewals.

Stackforce AI infers this person is a Software Asset Management expert specializing in compliance and optimization within the SaaS industry.

Contact

Skills

Core Skills

Software Asset ManagementCompliance ManagementSoftware Compliance ManagementLicense ManagementSoftware LicensingCloud Solutions

Other Skills

Software Licenses ManagementSoftware Lifecycle ManagementContract RenewalServiceNow SAM ProServiceNow ITSMCorporate Business Budget ManagementFlexera FlexNet Suite Management ToolContract ManagementELP Report PreparationApplication Ordering Process ManagementInternal AuditsProcurement ManagementSoftware InstallationCompliance OptimizationMicrosoft Software Licensing

About

Being a professional, I understand my roles and responsibilities in an organisation and to constantly grow myself with the company. Also, i want to grow my career as a professional into SAM. I have the capability to transform my Potentials into Performance and to achieve what i deserve. I am Honest, Punctual and Hard & Smart working Person dedicated to the work. My Objective is to Learn and Earn in my life and to reach a position where my name is enough to Describe me.

Experience

11 yrs 3 mos

Total Experience

1 yr 10 mos

Average Tenure

6 yrs 11 mos

Current Experience

Genpact

3 roles

Senior Manager

Promoted

Oct 2025 – Present · 7 mos

Manager - SAM

Promoted

Jun 2022 – Nov 2025 · 3 yrs 5 mos

Managing Software Licenses & compliance, software lifecycle and contract renewal for Microsoft, Adobe, VMWare and SaaS publishers (VMWare Workspace One, Zscaler, SailPoint, OKTA, Zoom, Absolute, Tanium and JAMF) as part of Software Asset Management.
Internal & External software audit – Annual Inventory Audit, Software metering, reconciliation, and remediation to maintain compliance and to obtain cost optimization.
ServiceNow SAM Pro - Managing Software compliance and portfolio on frontend operation side.
ServiceNow ITSM Software Fulfilment managing the service requests coming from users for software installation and license.
Genpact’s Corporate Business Budget preparation and management for Software assets and renewals

Software Licenses ManagementCompliance ManagementSoftware Lifecycle ManagementContract RenewalServiceNow SAM ProServiceNow ITSM+2

Assistant Manager - SAM

Jun 2019 – Jun 2022 · 3 yrs

Ntt data services

SAM Specialist/Consultant

Oct 2018 – Feb 2019 · 4 mos · Noida, Uttar Pradesh, India

o Using Flexera FlexNet Suite Management Tool:
 Managing the Software Compliance for one of the customers using Flexera by providing them the compliance report for multiple software publishers.
 Includes managing the purchase of the named software like Microsoft, Adobe, Quest Software, Microfocus, Citrix and Techsmith etc and mapping of the licenses with the purchased software and quantity.
 Includes managing the Contracts signed with named publishers and mapping of procured software licenses under the same contract on the tool.
o Preparation of ELP report of Micro Focus Products for one of the customers by sharing the Questionnaire to customer and get the tool outputs and related information required to prepare the report by analyzing the information received,
o Engaged in project for One of the customer to managing their Application ordering process and managing the Software license lifecycle on ServiceNow and Flexera's FlexNet Suite to provide end to end solution to the end users by coordinating with Service Desk and procurement team.

Flexera FlexNet Suite Management ToolSoftware Compliance ManagementContract ManagementELP Report PreparationApplication Ordering Process ManagementLicense Management

Tieto

Technical Specialist

Nov 2017 – Oct 2018 · 11 mos · Pune Area, India

Working as Software Asset Management Specialist at Tieto India in License management of different publisher for Tieto and its Nordics clientele.
Working on SNOW License Management Tool for inventory recognition, metring the software usage and consumption and managing the compliance status.
Handling Software Asset management for the entire global location of Tieto.
Conducted Internal Audits for different publishers (Microsoft, Adobe, Quest, VMWare, WinRar etc.)
Taking part in true-ups and Step-ups in Enterprise agreements
Installation, License assignment and allocation, procurement of software assets and their licenses
Definitive Software Library (DSL) and internal and external catalogue are maintained with collaboration to procurement and vendors
Develop Asset Management Services and Strategies to implement SAM Optimization Model and make best practices to optimize license standard cost.
Managing Software Assets for different international clients involved in IT Consulting and Services, GroceryMart, Telecom Services, Banking Services and Infrastructures and Construction.
Delivering and end to end services from software installation to procurement to reconciliation of software assets

License ManagementSoftware Asset ManagementInternal AuditsProcurement ManagementSoftware InstallationCompliance Optimization

Pwc

2 roles

Senior Analyst

Promoted

Apr 2017 – Nov 2017 · 7 mos · Gurgaon, India

Microsoft Software Licensing Solution Specialist, Cloud and Server Solution Consultant, Workloads Consultant and Specialist in PLM and SAM for Multi publishers (Microsoft, Siemens, Adobe).

Microsoft Software LicensingCloud Solutions ConsultingPLMSAM for Multi PublishersSoftware LicensingCloud Solutions

Analyst

Nov 2016 – Mar 2017 · 4 mos · Gurgaon, India

Working on Microsoft Software Asset Management Reviews and Microsoft Software Volume Licensing in Corporate Accounts and for US projects.

Microsoft Software Asset ManagementVolume LicensingSoftware Asset Management

Deloitte india

Consultant - ERS - SLR

Apr 2015 – Nov 2016 · 1 yr 7 mos · Gurgaon, India

Currently Working on Microsoft Sofftware Licensing Review under SAM. Have worked over the project LCC, SAM (FOS & Agile project as SAM and Pre-Sales services) independently.

Microsoft Software Licensing ReviewSAM ProjectsSoftware Licensing

S.r.industrial gases

Sales and Marketing Executive

Aug 2014 – Mar 2015 · 7 mos · Gurgaon, India

As a sales executive i was supposed to do the lead generation, client interaction, product description, service presentation, conversion and post sale services with getting a touch and bonding with customer. i was taking care of marketing and sales for North Region

Lead GenerationClient InteractionService Presentation