May 2021 – Feb 2024 · 2 yrs 9 mos

• Responsible for AI for marketing, personalization, messaging and high-scale automation services of Next Gen CRM platform.

Mar 2020 – May 2021 · 1 yr 2 mos

• I lead a software platform organization for Marketing Cloud that enables business apps and services to run on top of hardware virtualization layer and storage. The platform includes ingress gateway, identity and access management services, Kubernetes platform, application extensibility platform, continuous integration, and continuous delivery systems, and infrastructure automation. Key responsibilities:
• Lead the organization through the product and talent change
• Deliver Marketing Cloud on Public Cloud on Salesforce Hyperforce Platform
• Operational maturity of all services within the platform organization to achieve near logarithmic operational cost.
• Evolution of continuous delivery system to modern standards
• Establish the hiring bar and attract top industry talent to support organizational transformation

Sep 2019 – Mar 2020 · 6 mos

• Lead architect accountable for design and execution of the Public Cloud transformation for Salesforce Marketing Cloud targeting Microsoft Azure. This project represents a fundamental shift in the security posture, engineering practices, and operational model for $1.5B business. Key responsibilities include:
• Design the foundational layers of a zero-trust platform on top of native capabilities of Microsoft Azure - inception, resource provisioning, policy enforcement, continuous delivery, access management, identity and certificate management, stateful services for data persistence, etc.
• Elevate hundreds of engineers from full stack developers operating in 1P datacenters to distributed systems engineers running public cloud services
• Attract talent and set the hiring bar for the organization
• Project management, rhythms, cross-organizational dependency management, and collaboration
• Expansion of Salesforce Hyperforce platform to fit Marketing Cloud needs and Microsoft Azure cloud provider
• Partnership with Microsoft engineering organizations to align Salesforce requirements with Microsoft deliverables.
• Executive briefings, evangelism and vision

Mar 2016 – Sep 2019 · 3 yrs 6 mos

• Put together a team and built Microsoft Cosmos DB compute layer that exposes Gremlin, Cassandra, Etcd, and MongoDB API. The key focus areas were observability, resource governance, and engineering craftsmanship.
• Built, stabilized, and scaled Microsoft Azure SQL DB Control Plane that serves millions of server, database, and elastic pool provisioning requests. Led engineering effort to remove a single global metadata store and upgrade Control Plane into the regionally distributed share-nothing system. Built and released high-density Elastic Pools as a product from the relational store through control plane and UI. Led standardization of API surface area for Azure SQL DB and alignment with Azure Resource Manager as well as retirement of legacy API.

Aug 2014 – Mar 2016 · 1 yr 7 mos

Sep 2013 – Aug 2014 · 11 mos

• Lead a team of engineers working on SQL Azure frontend and associated service provisioning workflows. Built robust world-wide SQL Azure monitoring system that detects outages within 15 minutes across multiple services within Windows Azure ecosystem.

Sep 2012 – Sep 2013 · 1 yr

• Leadership, design and implementation of test development and execution efficiency improvements aimed to significantly reduce test cost in the Data Platform group as well as SQL Server as a whole.

Oct 2007 – Sep 2012 · 4 yrs 11 mos

• I work for the SQL Connectivity team within Microsoft SQL Server business unit. My primary area of ownership is SQL Server Native Client OLE DB stack.

Apr 2005 – Oct 2007 · 2 yrs 6 mos

• Development of the cross-platform client software, web sites, content delivery software, metadata processing software, business process design and implementation.
• I was responsible for all aspects of the software development process from architecture design to low-level implementation in different branches of various corporate solutions