Nov 2021 – Nov 2024 · 3 yrs · Hyderabad, Telangana, India · On-site

• Project: JARVIS – Internal Customer Management Platform
• Built a highly productive, in-house customer management tool (JARVIS) for Entain’s Customer Support team, streamlining access to customer data and significantly improving response times. JARVIS supports rapid issue resolution by offering customer information in a swift, visual, and analytical format, playing a critical role in customer satisfaction in a high-demand gaming environment.
• 1) Integrated real-time communication by implementing Socket.IO between Zendesk and JARVIS, enabling support agents to auto-fetch customer profiles instantly—reducing resolution lookup time by ~40%.
• 2) Developed theming support to dynamically adapt JARVIS for multiple product instances—increased maintainability and improved branding consistency across teams..
• 3) Migrated legacy React class components to modern Hooks + TypeScript, resulting in a 20–30% reduction in code complexity and fewer bugs during feature development.
• 4) Refactored and fine-tuned component structure using Hooks, leading to cleaner, more testable code, and boosting development velocity for new features.
• 5) Led and contributed to peer code reviews, upholding React/TypeScript best practices and elevating code quality across the team, contributing to fewer post-deploy issues and improved onboarding for new developers.

Feb 2021 – Nov 2021 · 9 mos · Hyderabad, Telangana, India

• Project: Scalable Frontend Banking Application (React Microfrontends)
• Contributed to the development and integration of key features for a frontend banking application built using React Microfrontends and Webpack Module Federation. Focused on implementing transaction history and loan application micro-apps, enhancing modularity and scalability while ensuring seamless integration within the overall architecture.
• Key Contributions & Impact:
• 1) Developed Transaction History Micro-App using React, enabling users to view detailed records of their
• financial transactions with advanced filtering and sorting options, improving user experience and data
• accessibility.
• 2) Built Loan Application Micro-App, enabling customers to apply for loans directly within the platform,
• integrating with backend services for real-time status updates and processing—reducing application
• submission time by 20% by asynchronous API calls, auto-validation, and pre-fill features.
• 3) Optimized performance by implementing code splitting and lazy loading for both micro-apps, ensuring
• that only relevant modules are loaded, improving initial load time by 15% for these sections

Mar 2019 – Feb 2021 · 1 yr 11 mos · Hyderabad, Telangana, India

• Project: Back Office Banking Module - Corporate Banking Application
• Led the development of a corporate banking module using React and Redux, significantly improving user experience and optimizing backend operations for banking staff. The module streamlined complex business processes, resulting in smoother workflows and increased operational efficiency.
• Key Contributions & Impact:
• 1) Integrated React applications seamlessly into a Java-based backend, facilitating the company's
• transition to modern web technologies and supporting future scalability. This integration allowed the
• banking module to leverage real-time updates for financial data, improving processing speed by
• 25%.
• 2) Collaborated closely with Product Owners and Designers to align technical solutions with business
• needs, ensuring that the module met functional and regulatory requirements, resulting in higher
• stakeholder satisfaction and smoother product acceptance.
• 3) Enhanced code modularity by refactoring the system’s structure into smaller, reusable components.
• This made future updates and maintenance 40% faster while ensuring that the codebase remained
• flexible for upcoming features and regulatory changes.

Jul 2018 – Mar 2019 · 8 mos · Hyderabad, Telangana, India

• Project: Kofax TotalAgility – Unified Digital Transformation Platform
• Contributed to the development of Kofax TotalAgility, a unified digital workflow and automation platform, using React.js and Node.js. The platform streamlines document-intensive customer interactions, enabling organizations to digitize and automate processes across departments.
• Key Contributions & Impact:
• 1) Developed and integrated REST APIs in Node.js to support real-time data updates and system-wide
• notifications, reducing delays in document processing and improving SLA adherence.
• 2) Collaborated with cross-functional teams (frontend, backend, QA) to deliver end-to-end features,
• ensuring seamless integration between React frontends, Node.js APIs, and third-party enterprise
• tools.
• 3) Supported the migration from legacy systems to modern web technologies with minimal downtime,
• helping clients transition smoothly and reduce operational friction during changeovers.

Feb 2015 – Jun 2018 · 3 yrs 4 mos · Hyderabad, Telangana, India · On-site

• Project : Nufin Nemo Payments – Financial Platform for B2B Transactions
• Worked on development of a financial platform supporting payment transactions, loan applications, and early payment requests, using Angular and Node.js for a fully integrated frontend-backend solution in the fintech space.
• Key Contributions & Impact:
• 1) Designed and developed key modules for loan applications and early payment workflows,
• streamlining business financing for SMEs and reducing processing delays by 30% through real-time
• validations and improved UI flows
• 2) Optimized system performance through proactive debugging and refactoring, reducing API response
• times by 40% and improving overall transaction throughput.
• 3) Collaborated with financial stakeholders to gather domain-specific requirements and translate them
• into scalable technical solutions, ensuring the platform aligned with evolving business models.
• 4) Established coding standards and best practices, reducing technical debt and ensuring maintainable,
• production-grade code quality across teams.
• Project : Patanjali E-Commerce Platform – Admin Module Development
• Contributed to the development of an e-commerce admin module, enabling efficient backend operations such as product management, order tracking, and user analytics.
• Key Contributions & Impact:
• 1) Delivered key administrative features for managing product catalogs, promotions, and customer
• workflows—resulting in improved backend usability and faster onboarding for non-technical users.
• 2) Improved application performance and load time through targeted optimizations in Angular services
• and component rendering, contributing to a 25% reduction in page load delays for admin operations..
• 3) Worked closely with stakeholders and product owners to define admin workflows, ensuring the system
• supported core business metrics like inventory accuracy and sales tracking.