Hardyal Sareen

Operations Associate

14 yrs 4 mos experience

Highly StableAI Enabled

Key Highlights

18+ years of leadership in operational excellence.
Expert in AI-driven process optimization.
Six Sigma Black Belt with proven delivery excellence.

Stackforce AI infers this person is a Healthcare Operations Leader specializing in AI-driven transformation and process optimization.

Contact

Skills

Core Skills

Project ManagementOperational OptimizationQuality ManagementSix Sigma Black BeltOperations ManagementDigital TransformationMicrosoft Power Bi

Other Skills

Process ExcellenceProgram ManagementBusiness Process Re-engineeringGen AiChange ManagementBusiness ProcessRapid Process ImprovementClient RelationsSix SigmaTraining LeadershipPresentationsBusiness DevelopmentTrainingProcess Flow DocumentationMicrosoft PowerPoint

About

Operational Excellence & Transformation Leader | US Healthcare | AI-Enabled Delivery With 18+ years of leadership experience, I partner with organizations to redefine operations through OPEX, digital transformation, and Generative AI. My focus is on driving efficiency, strengthening governance, and ensuring customer-centric outcomes at scale. A Six Sigma Black Belt, MBA, IIT Delhi-certified professional, and Scrum Master, I bring deep expertise in: • Enterprise transformation & process optimization • Service delivery & contact center leadership • Medical coding, transitions & escalation management • People leadership & capability building I believe the future of operations lies in blending AI-driven speed with human judgment to deliver reliable, scalable, and responsible outcomes.

Experience

14 yrs 4 mos

Total Experience

2 yrs 5 mos

Average Tenure

6 mos

Current Experience

Genpact

Senior Manager LDT

Oct 2025 – Present · 6 mos

Project ManagementProcess ExcellenceProgram ManagementOperational OptimizationOperations ManagementDigital Transformation+3

Exl

Operational Excellence Manager

Nov 2024 – Oct 2025 · 11 mos · Remote

Leading Delivery Excellence initiatives to drive process optimization, operational efficiency, and quality improvement across multiple client engagements.
Responsible for Six Sigma and Lean project governance, KPI management, and automation enablement using Power BI, Power Apps, and Power Automate.
Partnering with cross-functional teams to enhance service delivery and ensure compliance with business standards.
Mentoring teams on quality frameworks and continuous improvement culture.

Quality ManagementBusiness ProcessSix Sigma Black BeltRapid Process ImprovementOperations Management