Muhammad Ahsan

Associate Consultant

Lahore, Punjab, Pakistan15 yrs 3 mos experience

Highly Stable

Key Highlights

Over 10 years of IT infrastructure experience
Expertise in Azure and Office 365 management
Proven track record in technical solutions delivery

Stackforce AI infers this person is a Cloud Infrastructure Specialist with a focus on Azure and Office 365 solutions.

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Skills

Core Skills

AzureOffice 365 AdministrationNetwork ServicesServer Administration

Other Skills

Azure servicesVirtual MachinesTechnical SupportTroubleshootingIncident ManagementActive DirectoryAzure migrationGovernance policiesSecurity measuresDisaster recovery planningNetwork AdministrationIT BudgetingSOP ImplementationVOIP Solution ManagementSystem Administration

About

As a Senior Consultant at Confidential, I leverage my expertise in Azure services and Office 365 management to deliver high-quality technical solutions for various clients. With over 10 years of experience in IT infrastructure and network administration, I have a proven track record of translating business requirements into technical specifications, deploying and managing virtual machines, and leading teams of consultants and specialists. I am also proficient in configuring and managing users, groups, and permissions in Office 365, as well as managing and administering Microsoft Exchange Online. Additionally, I have extensive experience in monitoring and maintaining Office infrastructure and services, and managing and maintaining Windows Server environments. My goal is to provide exceptional technical support, troubleshooting, and incident management services to ensure the optimal performance and security of our clients' IT systems.

Experience

Confidential jobs

Senior Consultant - Managed Services

Jun 2023 – Present · 2 yrs 10 mos

1. Responsible for installation and configuration of Azure services
2. Translate business requirements to technical
3. Deploy and manage virtual machines (Create and configure VMs for Windows and Linux)
4. Manage VM's backups
5. Lead a team of consultants and specialists to provide technical support, troubleshooting, and incident
management services.
6. Proficient in configuring and managing users, groups, and permissions in Office 365
7. Experience in managing and administering Microsoft Exchange Online
8. Monitoring and maintaining Office infrastructure and services
9. Managing and maintaining Office licenses and subscriptions
10. Managed and maintained Windows Server environments, overseeing installation, configuration, and
optimization of server hardware and software components.
11. Administered Active Directory, including user and group management, Group Policy implementation, and domain controller maintenance for efficient network operations.
12. Configured and maintained virtualized environments using VMware or other virtualization platforms, ensuring resource allocation and system availability.
13. Implemented and monitored backup and disaster recovery solutions, ensuring data integrity and system availability in case of failures or emergencies.
14. Conducted routine system updates, patches, and security measures to safeguard against vulnerabilities and ensure system stability.
15. Provided technical support, troubleshooting, and resolution of hardware, software, and network issues for end-users and stakeholders.

Azure servicesOffice 365 AdministrationVirtual MachinesTechnical SupportTroubleshootingIncident Management+2

Confidential

Principal Cloud Consultant

Jun 2020 – Mar 2023 · 2 yrs 9 mos · United States · Remote

1. Spearheaded the migration of on-premises infrastructure to Azure cloud, overseeing architecture design,
implementation, and optimization for cost-efficiency and performance enhancement.
2. Managed Office 365 tenants, driving adoption of productivity tools, overseeing licensing, and ensuring
compliance with security protocols and data governance.
3. Led a team of IT professionals, providing guidance, mentorship, and technical leadership to achieve project milestones and deliver quality solutions on time and within budget.
4. Developed and implemented governance policies, security measures, and best practices for Azure and Office 365 environments to ensure data privacy and regulatory compliance.
5. Collaborated with stakeholders to analyze business needs, proposing and implementing technology solutions that streamlined operations and improved productivity.
6. Orchestrated disaster recovery planning, ensuring high availability of critical systems, and overseeing regular backups and system updates for Azure and Office 365.

Azure migrationOffice 365 AdministrationGovernance policiesSecurity measuresDisaster recovery planningAzure

Ministry of education

System Network Administrator

Sep 2010 – May 2020 · 9 yrs 8 mos · Lahore, Punjab, Pakistan · Hybrid

Responsible for preparation of IT Budget, RFPs, and Tender documents concerning new/existing requirement and their evaluation for the procurement of IT Equipment for VU offices/campuses including Servers, Workstations, Computers, Printers, Scanners, Switches, Routers, Firewalls, Wireless Access point, Video conferencing devices, IP Phones, etc.
Responsible for defining and implementing Standard Operating Procedures (SOPs).
Responsible for Server-Side Administration, deployment, and management of different servers including Domain Controllers, DNS servers, DHCP servers, Proxy servers, File Servers, etc.
Responsible for the procurement of UPSs and supervising UPS installation, and repair & maintenance of UPSs to ensure smooth and uninterruptible power to IT equipment.
Implementation & Configuration of RPA (Redundant Parallel Architecture) kit for Load balancing on UPS, and RPS (Redundant Power Supply) for continuous backup of power on Critical Servers.
Installation/configuration/management/troubleshooting VOIP Solution (SIPX / Asterisk Server)
Installation/configuration/management/troubleshooting VMware Infrastructure.
Installation/configuration/management of Veeam Backup & Replication for taking automated backups of Virtual Machines.
Installation/configuration/management/troubleshooting software base NAS (open source FreeNAS, OpenFiler).
Installation/configuration/administration of Network & System Management Software like OPManager Web NMS.
Installation/configuration of Service Desk Software (Manage Engine Service Desk).
Deployment of Kaspersky Protection at 500 nodes & periodically checked, updated Service packs, Patch Management for Servers & clients.
Audit and upgrade firmware for various network vendors (junipers, cisco, Fortinet & Sophos)