Feb 2022 – Jun 2024 · 2 yrs 4 mos

• Helping customers and partners maximise their investment in MarkLogic and succeed in solving complex data challenges. Advocating for customers in MarkLogic, helping to connect our skilled teams of consultants, engineers and developers to customers when they need them the most. Introducing new features and use cases to assist with internal adoption. Business lead for MarkLogic's successful webinar series Digital Acceleration with MarkLogic. Working with multi-disciplinary teams in MarkLogic, partners and our customers.

Oct 2018 – Mar 2022 · 3 yrs 5 mos

• We put the customer first, and ensure their success. If you would like to know more about my role, and how I can help, please do reach out.
• As a Senior Customer Success Representative here at MarkLogic I focus on new, and existing customers alike, to help build relationships and ensure they are getting the maximum value from their investment in MarkLogic.
• My team & I are passionate at ensuring our customers are successful with their implementations of MarkLogic and that they have the skills and knowledge to answer their key business problems and opportunities with MarkLogic Data Hub platform.
• We are not sales personnel, we are advocates for the customer within MarkLogic and ensure that where possible we are sharing knowledge and best practise between customers. We hold regular events around key industries for customers to discuss their issues and roadmaps, spreading industry knowledge and how to utilise MarkLogic to solve data issues.
• #MarkLogic #DataHub #DataIntegration #Data #DigitalTransformation #Enterprise #Software

Mar 2018 – Sep 2018 · 6 mos · London, United Kingdom

• I am working with Veritas to lead you from chaos to clarity on the path to multi-cloud data management. Welcome to the truth in information.
• Veritas Technologies empowers businesses of all sizes to discover the truth in information – their most important digital asset. Using the Veritas platform, customers can accelerate their digital transformation and solve pressing IT and business challenges including multi-cloud data management, data protection, storage optimisation, compliance readiness and workload portability – with no cloud vendor lock-in. Eighty-six percent of Fortune 500 companies rely on Veritas today to reveal data insights that drive competitive advantage.
• Our solutions focus on your information. Not infrastructure.
• GDPR
• Enterprise-ready compliance to jumpstart readiness and accelerate transformation.
• Multi-Cloud
• Data protection and availability across leading cloud platforms.
• OpenStack
• Enterprise performance for Mode 1 applications on OpenStack.
• Software-Defined Storage
• Greater flexibility and choice, better economics and enterprise-class service levels.

Jan 2018 – Feb 2018 · 1 mo · London, United Kingdom

• Short-term consultant contract.
• Helping to introduce people who can collaboratively inform your digital transformation journey with a human-centric approach. Using technology, processes and people to make sure you realise your potential and push ideas from conception to inception at an enterprise scale.
• All the while conscious that taking the human element out of any digital transformation is dysfunctional and can only hamper your time to ROI.
• Orange Business Services and its skilled employees worldwide are helping to develop new technologies such as AI, IoT, 5G and other cutting-edge innovations in enterprise organisations across the globe.
• We are where you are and where you want to be.

May 2016 – Sep 2018 · 2 yrs 4 mos · Reading, United Kingdom

• Clarify helps enterprise technology and services organisations that are taking high value business propositions to market and operate in a complex sales environment that requires a specialised approach. Providing a unique business development capability we enable our customers to reduce the overall cost of sale, increase market share and grow revenues & margins. Clarify work with blue chip organisations across Europe, the US, India, and Africa.
• As a business development manager, I am responsible for representing Clarify's client in the pursuit of new business. This involves being knowledgeable on the specific product area as well as wider technology space.

May 2016 – Jan 2018 · 1 yr 8 mos · Reading, United Kingdom

• New-generation NoSQL (Not Only SQL) databases have gained traction because they are ideally suited to address today’s challenges. MarkLogic is a new generation database that addresses the complexity of ever-changing data and content—providing better access to your data and enabling faster development of mission-critical applications without sacrificing reliability or security.
• With growing volumes of unstructured and multi-structured data flooding our data centres, the relational databases we’ve relied on for 40 years are now too limiting and inflexible.
• MarkLogic is the only Enterprise NoSQL database which can bring all the features you need into one unified system: a document-centric, schema-agnostic, structure-aware, clustered, transactional, secure, database server with built-in search and a full suite of application services.

Oct 2014 – Apr 2015 · 6 mos

• Responsible for a variety of brands in our Consumer commercial division in Micro P. Specifically looking after Logitech, Microsoft, Now TV, Magnese to name but a few and Small Domestic and Large Domestic appliances. Working with key vendors and customers to deliver a best in class service to the IT, Retail and Mobile channels in IT Distribution.

Oct 2013 – Oct 2014 · 1 yr

• Responsible for the Print and Consumables commercial division in Micro P. Working with key vendors and customers to deliver a best in class service to the IT, Retail and Mobile channels in IT Distribution. Managing team of product specialists and mangers to convey to the company's reseller base the messaging of our key partnered vendors. Working with sales, marketing, finance, logistics to promote our vendors to resellers and their end users.

Feb 2012 – Oct 2013 · 1 yr 8 mos

• Responsibilities include managing a portfolio of vendors across the IT, Retail and Mobile channels. Increasing revenue and GP YoY, in line with budgeted expectations. Internal and external marketing to the IT distribution channel. Liaising with customers and vendors. Achieving monthly and quarterly KPIs. Converting complex vendor propositions into a telephone or web-based marketing and sales tool. Key Achievement – Being awarded the CRN award for Visual & Print Distributor of the year.

Apr 2010 – Feb 2012 · 1 yr 10 mos

• Responsibilities include, vendor support internally and externally being the first point of contact for both sales, resellers and the vendor themselves in our company. Key achievement – Further our growth from my previous role to be awarded the exclusive UK distribution rights for Samsung Retail range of printers.

Apr 2009 – Apr 2010 · 1 yr

• Responsibilities include working with internal and external sales team to establish ourselves as the market leader in both eTail (Online) and Retail distribution environments. Handling relationships with key vendors and customers. Key achievement – Being recognised through No.1 market share within key Retail vendors.

Jul 2008 – Apr 2009 · 9 mos

• Responsibilities include daily updates to sales force on key vendor performance, market updates and sales tools. Liaising with key customers and building relationships with them to further our engagement with their business. Use of Qlikview for reporting and sales analysis. Launching new vendors, promotions and new technologies, both internally and externally. Achieving month and quarterly KPIs set by both vendors and senior management. Arranging training both product and concept related for sales and customers. Attending external customer events and representing the company to achieve better working relationships

Jan 2006 – Jun 2008 · 2 yrs 5 mos

• Responsibilities include, Telephone based account management and sales, achieving daily and monthly KPI’s, closely monitoring KPI’s to ensure a positive result for the company, managing credit limits and invoicing issues, resolving customer service problems quickly and efficiently, use of Oracle based sales front end and website/EDI pricing management, liaising with manufacturers and product vendors on a daily basis