Sep 2023 – Mar 2026 · 2 yrs 6 mos

Nov 2021 – Sep 2023 · 1 yr 10 mos · Iowa, United States

• Operational and Clinical oversight multiple locations. Supportive leadership to clinical supervisors. Resource for survey readiness, retention and recruitment, budget, marketing and census growth, external relationships, home health partnership, QAPI. Member of the Unity Point at Home Recruitment, Retention and Onboarding Team.

Nov 2017 – Jul 2021 · 3 yrs 8 mos · United States

• Multi-states hospice leadership. Responsibilities include all operations: budget/financial, survey and accreditation, start ups, colleague engagement/retention, quality outcomes/QAPI, service excellence and growth. Notable outcomes: successful de novos and ACHC surveys, Implementation of innovative quality processes that were rolled out company wide. 2019 Pinnacle Award Winner.

Nov 2011 – Dec 2015 · 4 yrs 1 mo · Iowa

• Director for state of Iowa. Responsibilities include operations, financial, marketing and clinical oversight. Leadership of marketing team, clinical leaders, volunteer and bereavement teams, as well as nurse practitioners and medical directors. Active within communities served including staff and volunteer recruitment, retention and recognition. Other responsibilities include compliance, program development, growth, strategic planning, reporting to governing body and culture. Established hospice partnership with a large hospital increasing referrals by >100%. Other clinical excellence programs include We Honor Veterans Level 4 submission for all Iowa programs, Angel Program for 11th hour care and WOW Training for all clinical teams. Nationally recognized Medical Director Leadership and Quality Initiative.
• 2014 Program of the Year for Hospice Compassus (honor given to one program out of 75 for excellence in regulatory, quality, service, colleague satisfaction, growth and financial)

Aug 2006 – Oct 2011 · 5 yrs 2 mos · Marshalltown, IA

• Director for 43 counties. Opened and oversight of 7 offices and 3 support centers. Responsibilities include clinical, operational and financial oversight. Report directly to president/owner. Member of Senior Management Team, Executive QAPI Team, Internal and external education teams, Marketing team. Work closely with DIA and CHAP for certifications/regulations. Supervise 9 medical directors. Supervise Directors of Patient Care/Branch Directors. Implementation and oversight of multiple programs such as Palliative Care and Radical Loving Care. Other duties include recruitment and retention of staff and volunteers, contract oversight, census goals, strategic planning, compliance.

Oct 1995 – Aug 2006 · 10 yrs 10 mos · Marshalltown Iowa

• Responsibilities included supervision of clinical team, Nurse Educator, scheduling, public relations, physician relationships and resource, patient assessments, pain and symptom management, emotional support to patients and families, emergency calls. Assisted with recruitment and retention of volunteers, education of volunteers and volunteer recognition programs.