Jun 2025 – Dec 2025 · 6 mos · Gurugram, Haryana, India

• Reduced average client bandwidth consumption from 750kbps to 75kbps for Sprinklr's case management module by improving Sprinklr's MQTT system design to eliminate unnecessary updates from servers.
• Implemented OAuth 2.0-based integration for Gmail and Microsoft Exchange accounts; enabling corporations to securely manage emails across providers through Sprinklr in a unified manner.
• Implemented client-side rate-limiting utilizing Redis, ensuring no Sprinklr SLA breaches owing to rate-limit violations for Sprinklr's Outlook email account integration via Microsoft Graph APIs.
• Implemented a no-code LLM pipeline builder for Retrieval Augmented Generation (RAG), empowering companies with an AI solution to incorporate their knowledge base into their case management.
• Debugged various production-scale issues such as unexpected delays, race conditions, OOM errors, misconfigurations, etc; utilizing logging and monitoring tools such as Graylog, Kibana, and Prometheus.

Jul 2023 – Jun 2025 · 1 yr 11 mos · Gurugram, Haryana, India

Jul 2023 – Jun 2024 · 11 mos

• Contributed to the Presburger MLIR library and implemented loop dependence analysis using the same.
• Commits: https://github.com/llvm/llvm-project/commits/main/?author=iambrj

May 2019 – Jul 2019 · 2 mos