Lathish M

Operations Associate

Karnataka, India4 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Onboarded over 100 schools successfully.
Acquired and activated 80+ schools.
Strong problem-solving skills demonstrated.

Stackforce AI infers this person is a Customer Success Manager in the Education sector, focusing on client onboarding and relationship management.

Contact

latheeshmskulal@gmail.com LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)

Other Skills

Presentation SkillsBusiness-to-Business (B2B)Financial ModelingCorporate FinanceCustomer ExperienceCustomer Experience Management

About

1+ years experience in a customer success manager. Understand customer problems and provide solutions. Onboarded more than 100+ schools and provided training. Worked in DAU And WAU process. Acquired more than 80+ schools and activated more than 70+ schools. Not dependent on anyone, tried to solve the problems individually.

Experience

Crio.do

3 roles

Senior Business Operation

Nov 2024 – Present · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

Career Success Lead

Oct 2023 – May 2025 · 1 yr 7 mos · Bengaluru, Karnataka, India · On-site

Career Success Associate

Nov 2022 – Oct 2023 · 11 mos · Bengaluru, Karnataka, India · On-site

Uolo.com

Customer relatoinship manager

Jul 2021 – Oct 2022 · 1 yr 3 mos · Gurugram, Haryana, India

Worked in various process like Onboarding, Upselling, training, school retention, Activation and Acquiring new schools
In Onboarding, closed 100+ Schools
Set a benchmark in reviving the schools
Worked in DAU and WAU Process
Acquired more than 80+ schools and activated 70+
schools

Presentation SkillsCustomer Relationship Management (CRM)