Nov 2022 – Dec 2025 · 3 yrs 1 mo

• Serve as a key technical member of the Business Development team in helping to ensure customer success in building applications and services on the AWS platform.
• Architecting micro service solutions using DevOps methodologies with specific recommendations on containers, load balancing, HA/DR, & storage architectures.
• Exposure to Deploy solution on Edge Services like LocalZOne and AWS outpost in APJ/EMEA region.
• GenAi - Amazon Bedrock & Open source Framework Langchain with Amazon Bedrock
• Architected and implemented multi-region disaster recovery solution spanning active-active and active-passive strategies across 3 availability zones; established near-zero RTO and RPO.
• Worked on vector embedding, streaming, semantic search and pgvector, RAG etc. for fintech and genAI use cases, developing solutions leveraging advanced NLP techniques.
• [ Fintech Experience ]**
• In KYC & Document verification, developed an OCR-based solution to extract key information from scanned ID documents to streamline the customer onboarding.
• On the collections side, built AI-based dialer solutions to optimize calling efficiency & leveraged data analytics to identify defaulter behavior patterns
• Built end to end Voice bot solution for startups which removed the need of call center and manual tasks.
• Benchmarking of LLM performance and scaling the GPU/machine learning workload on AWS
• Built Database DR solution for Fintech use case to comply on RBI, SEBI , MEITY guidelines
• Developed AI agent system that processes voice commands and executes complex workflows including web automation and e-commerce integration
• Built Core Banking System on AWS for Fintech LMS and LOS product.

Mar 2022 – Nov 2022 · 8 mos

• Supported strategy and technology approach may not yet be defined for customer across various domains like devops, databases, analytics etc.
• Resolve significantly complex or endemic technical problems. Provided workarounds during LSE and AWS major events.
• Presented best practices at industry conferences and customer meetings ranges from 1:1 to 1:N.
• Designed mechanisms (e.g., controls, frameworks, open-source, etc.) to ensure business success with our technologies.

Dec 2016 – Mar 2022 · 5 yrs 3 mos

• Supporting Cloud services for customers across the globe
• Subject Matter Expert in OpsWorks**
• Subject Matter Expert in EKS**

Jan 2012 – Nov 2016 · 4 yrs 10 mos · Greater Chennai Area

• IT Analyst (Red Hat Specialist)
• Red Hat Certified IT Analyst with a focus on Cloud Infrastructure, Virtualization, and Unix/Linux administration.
• Primary Stack: Red Hat (OpenShift, OpenStack, RHEV, Satellite, Cluster Suite), VMware ESXi, and Puppet.
• Hardware/OS: HP-UX, Tru64, OpenVms, and Blade Server architectures (Dell/HP/IBM).
• Key Achievement: Onsite technical lead (UK) for Telefónica’s Voice over Wi-Fi deployment.
• Certifications: Red Hat 200/300/310/318/436/DO405.