Harshin Balaji

Product Manager

Bengaluru, Karnataka, India7 yrs 3 mos experience
Highly StableAI Enabled

Key Highlights

  • Improved search accuracy from 60 to 90 percent.
  • Delivered 30 projects with an average CSAT of 90%.
  • Led development of LLM-powered Email Automation solution.
Stackforce AI infers this person is a Product Manager with expertise in AI and SaaS development.

Contact

Skills

Core Skills

Product ManagementAi DevelopmentEmail AutomationBusiness AnalysisUser ResearchMarket ResearchPredictive AnalyticsStartup DevelopmentPitching

Other Skills

AISearch OptimizationKnowledge ManagementProject ManagementC (Programming Language)C++Microsoft OfficeComputer-Aided Design (CAD)ResearchAerospaceCATIAAutoCADMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Experience

7 yrs 3 mos
Total Experience
2 yrs 6 mos
Average Tenure
4 mos
Current Experience

Atomicwork

Product Manager

Dec 2025Present · 4 mos · Bengaluru, Karnataka, India

Yellow.ai

6 roles

AI Product Manager || Automation, Search and LLM

Promoted

Feb 2025Nov 2025 · 9 mos

  • Driving the development of Knowledge Base product across three core areas: knowledge management, search optimization, and conversational experience.
  • Highlights -
  • Improved search accuracy from 60 to 90 percent.
  • Launched Agentic RAG powered KB search ( Combining reasoning along with search)
  • Revamped the Knowledge management platform which lead to go live from weeks to days
Product ManagementAI Development

AI Associate Product Manager || Automation, Search and LLM

Sep 2024Feb 2025 · 5 mos

  • Driving the development of Knowledge Base product across three core areas: knowledge management, search optimization, and conversational experience.
Product ManagementAI Development

Associate Product Manager || Email Automation, Channels and Integrations

Promoted

Aug 2023Aug 2024 · 1 yr

  • Led the development of an LLM-powered Email Automation solution (0 -1)
  • Links - https://theprint.in/ani-press-releases/yellow-ai-launches-generative-ai-powered-email-automation-for-instant-and-scalable-customer-support/1982315/
Product ManagementEmail Automation

Senior Business Analyst

Promoted

Jan 2023Aug 2023 · 7 mos

  • 1. Delivered 30 projects in two years across industries such as Ecommerce, Fintech, Edtech and Logistics with an average CSAT of 90%.
  • 2. Conducted extensive user research to gather insights and translate them into comprehensive product requirements, effectively communicating them to the product/engineering team for implementation.
Business AnalysisUser Research

Business Analyst

Jul 2021Jan 2023 · 1 yr 6 mos

Business Analyst Intern

Feb 2021Jul 2021 · 5 mos

Numuun

Research Analyst

Feb 2021Feb 2022 · 1 yr

  • NUMUUN is an innovative fintech lending platform that leverages predictive analytics to offer personalised loan solutions.
  • Performed market research to find the total addressable market for lending for marketplace sellers in
  • Middle East and North Africa.

Entremax global solutions

Analyst

Aug 2020Sep 2020 · 1 mo · Mumbai, Maharashtra, India · Remote

  • 1. Conducted in-depth research on startups by engaging directly with founders through calls and pitch deck reviews
  • 2. Provided actionable insights and strategic recommendations to help startups identify gaps and strengthen their business models
  • 3. Assisted early-stage ventures in becoming investment-ready by highlighting areas for improvement
  • 4. Collaborated closely with startups to enhance their fundraising potential and market positioning

Alinea

Operations Head - Founding team

Jun 2020Feb 2021 · 8 mos · Tamil Nadu, India

  • Founding team 3CClub, a startup pitching platform (Shark Tank like show)
  • 1. Pitched and signed 6 investors to partner with the platform.
  • 2. Secured participation from 6 premier institutes (3 IITs, 3 IIMs)
  • 3. Led launch strategy and GTM execution.
  • 4. Unsuccessful due to lack of funding to produce the show
Market ResearchPredictive Analytics

Aeromodelling club at sastra

Co Founder and Vice President of University Aeromodelling Club

Jun 2018Feb 2021 · 2 yrs 8 mos · Thanjavur, Tamil Nadu, India

  • 1. Built and Scaled the club to 75 members ( one of the largest in the campus)
  • 2. Led multiple intra club teams to National contest victories SAE Aero India ( 3rd place out of the 75 teams ) IIT Madras Shaastra, etc.
  • 3. Ideated and hosted multiple workshops for university students
Startup DevelopmentPitching

Education

Shanmugha Arts, Science, Technology and Research Academy

Bachelor of Technology - BTech

Jan 2017Jan 2021

National Public School

Jan 2005Jan 2017

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