Mar 2011 – Oct 2011 · 7 mos · Aberdeen, United Kingdom

• Developed and Implemented the Program's effective monitoring spreadsheet.
• Led the dialogue at the grassroots level to ensure their full participation.
• Promoted effective donor coordination and relations with stakeholders.
• Collaborated with grassroots donors, ensuring seamless coordination of sales implementation issues and driving impactful results.

Jan 2011 – Feb 2011 · 1 mo · Greater Aberdeen Area

• Understudied a Guidance Tutor.
• Collaborated with cross-functional teams to plan and execute student events, integrating strategic sales initiatives for enhanced engagement and success.

Sep 2009 – Aug 2010 · 11 mos · Greater Aberdeen Area

• Compiled, synthesized, and interpreted economic and financial data based on demographics from the school's affiliation with the UK. Aided bookkeeping. Applied urban science methods to determine social and economic groupings and subsequent demographics. Determined appropriate Sales strategies relevant to particular consumer requirements. Provided written directives to Chinese businesses with Western Sales and Marketing techniques relevant to the rapidly changing business environment in Mainland China.

Jun 2006 – Jun 2008 · 2 yrs · Enugu, Nigeria

• Functioned as a bank liaison, fostering strategic connections with the Enugu State Government and its agencies to drive collaborative efforts, including sales initiatives. Cultivated governmental relationships. Oversaw all aspects of product marketing and client services. Managed cost control. Evaluated and implemented training programmes. Provided financial advisory services to the state government agencies and high net-worth individuals.

Jan 2006 – May 2006 · 4 mos · Enugu, Nigeria · On-site

• Co-ordinated the business and operational activities in the division. Monitored the performance of Business Managers and Relationship Managers. Responsible for business development in the division. Served as bank liaison with the State Government and all its agencies. Rendered financial advisory services to the state government agencies and high-net-worth individuals.
• Achievements:
• Increased profitability of the division by 165%.
• Generated substantial new businesses.
• Managed cost control. Evaluated and implemented training programmes.

Oct 2005 – Jan 2006 · 3 mos · Enugu, Nigeria · On-site

• Developed and executed strategic plans for client acquisition and retention. Built relationships with the State Government and related agencies. Served as the primary contact. Managed quality assurance and disciplinary issues. Recruited new staff. Organized and led induction and training programs.
• Achievements:
• Turned the branch into a highly profitable operation.
• Recognized twice in 2006 by the Managing Director for the branch’s “superlative performance.”
• Increased customer retention rate.

Jul 2005 – Oct 2005 · 3 mos · Enugu, Nigeria · On-site

• Directed the business and operational activities in the region. Responsible for business development in the different segments of the region. Supervised the business managers in driving businesses in the region. Responsible for high-level relationship management of top customers and high-net-worth individuals in the region.
• Achievements:
• Increased profitability in the region by 123% while generating substantial new businesses.
• Kept costs down. Evaluated and implemented training programmes.
• Increased customer loyalty.

Sep 2001 – Jul 2005 · 3 yrs 10 mos · Enugu, Nigeria · On-site

• Designed and led strategic business development plans. Evaluated potential clients. Trained and motivated team members. Forged relationships with the State Government and related agencies. Delivered appropriate financial advisory services to customers.
• Achievements:
• Pioneered and grew highly profitable branch from ground-up; bank flagship in 2nd, 3rd, and 4th years.
• Captured significant big-ticket transactional business from high-net-worth individuals, multinational companies, and the government.
• Defined all Human Resource strategies while driving continuous process and procedural improvements.
• Customer loyalty and retention improved as a result of effective and efficient consultative services rendered.

Jan 1998 – Sep 2001 · 3 yrs 8 mos · Portharcourt, Nigeria · On-site

• Coordinated and led all aspects of daily front-office transaction processes. Fielded all client queries and improved the system as appropriate. Oversaw all administrative tasks, including opening and closing of customer accounts. Managed all support functions and logistics, ensuring that activities comply with the bank’s procedures and regulations. Maintained efficient and effective cash management practices. Resolved system and infrastructure problems. Monitored and ensured 0% revenue leakage. Ensured the security of the bank’s personnel and assets. Supervised document handling and all filing within the branch.
• Achievements:
• Identified and secured numerous new business deals, aggressively mobilising deposits.
• Developed and implemented multiple effective operational improvements; promoted to HOT role.
• Averted critical losses, uncovering and rapidly eliminating fraudulent activity.

Jun 1991 – Jan 1998 · 6 yrs 7 mos · Lagos, Nigeria

• I provided IT support for users and was a member of the team that supported the Banking Accounting System (BAS) in use. I was also involved in network installations and training staff in its correct use.
• I was part of the team responsible for repairs, upgrades, and maintenance of computers and peripheral equipment, and we provided hardware and software troubleshooting and telephonic assistance.
• Responsible for determining the nature of problems and providing timely solutions, and referring difficult problems to my superior officers.
• Understudied banking and treasury operations.
• I was involved in Banking Operations and call-over functions