Sep 2024 – Mar 2026 · 1 yr 6 mos · Hybrid

Jul 2023 – Sep 2024 · 1 yr 2 mos · Hybrid

• Lead Business Analyst | Sapiens Technologies
• Project: BKI – Bangkok Insurance, Thailand
• Led end-to-end development of Travel, Cancer, Group Critical Illness, Fire, and Business Interruption products, delivering advanced configurations and custom enhancements beyond core suite capabilities.
• Orchestrated multi-currency enablement, flexible cover plans, and underwriting approval workflows to support scalable, compliant, and regionally adaptive solutions.
• Collaborated with business, underwriting, actuarial, and regulatory teams to translate complex use cases into efficient, automated, and integrated product solutions.
• Delivered a robust, user-centric insurance platform that enhanced operational efficiency, product agility, and accelerated business growth for BKI.

Jun 2022 – May 2023 · 11 mos · Hybrid

• Senior Business Analyst | Sapiens Technologies
• Project: Crosig – Croatia
• Spearheaded end-to-end development of Boat, Vessel, Marine, and Travel insurance products for a leading Croatian insurer.
• Engineered complex cover structures, pricing models, and underwriting rules, enabling product flexibility across diverse customer segments.
• Streamlined policy, claims, and product configuration workflows, driving operational efficiency and faster time-to-market.
• Collaborated with underwriting, actuarial, compliance, and IT teams to ensure full alignment with Croatian regulatory standards.
• Led successful currency migration from KUNA to EURO, enhancing financial accuracy and system integrity post-transition.
• Delivered a scalable, compliant, and user-centric platform, empowering digital transformation and sustainable business growth.

Dec 2018 – Jan 2020 · 1 yr 1 mo · On-site

• Product Owner / Business Analyst | Sapiens Technologies
• Project: SAT – South African Taxi, Johannesburg
• Led end-to-end requirement gathering across Product, Policy, Claims, Workflow, Contact, and Correspondence modules, ensuring alignment with business objectives.
• Collaborated with Actuarial teams for pricing optimization and Underwriters to identify pain points, resulting in a robust Underwriting Workbench within the core suite.
• Defined and documented comprehensive business requirements, functional specifications, and change requests; secured stakeholder sign-offs and managed delivery scope.
• Acted as a single point of contact between business, technology, and cross-functional teams, ensuring clear communication and timely issue resolution.
• Spearheaded multiple product enhancements to support complex pricing structures and underwriting automation, improving operational accuracy and turnaround time.
• Orchestrated cross-team collaboration across Product, Claims, and Core Suite teams, driving seamless integration and business readiness for go-live.

Mar 2017 – Dec 2018 · 1 yr 9 mos · On-site

• Lead Consultant – Senior Product Analyst | Sapiens Technologies
• Project: ITGI (Iffco Tokio General Insurance)
• Spearheaded end-to-end requirement gathering for insurance product configurations — covers, pricing, underwriting rules, clauses, and risk attributes.
• Orchestrated product setup and configuration within the core insurance platform, ensuring seamless alignment with business and compliance needs.
• Collaborated closely with Underwriting, Policy Admin, Product Design, and Legacy System teams to drive accurate and efficient product deployment.
• Led product demonstrations showcasing out-of-the-box (OOB) capabilities to stakeholders, streamlining requirement discussions and minimizing customizations.
• Mentored and coached a team of junior configurators, fostering skill growth and consistent delivery excellence.
• Ensured smooth promotion of configuration changes across environments, maintaining platform integrity and business continuity.

Aug 2014 – Mar 2017 · 2 yrs 7 mos · Bengaluru, Karnataka, India · On-site

• Senior Consultant – Product Analyst | 6D Technologies
• Project: Mkupp – Ad Network Platform
• Spearheaded end-to-end product configuration for campaign onboarding, ensuring seamless setup and go-live execution.
• Orchestrated cost models including CPI, CPC, and CPA, optimizing campaign performance and revenue outcomes.
• Pioneered report and app parameter configurations, enabling actionable insights and efficient performance tracking.
• Collaborated with cross-functional teams — product, research, UX, BI, and leadership — to enhance campaign reach and accelerate monetization.
• Configured and optimized rule engines for campaign onboarding, validations, and sunsetting workflows, improving operational efficiency.
• Drove product localization, adapting a European Ad Network platform into an India-focused solution using the Waterfall methodology.