Jan 2025 – Sep 2025 · 8 mos · Gurugram, Haryana, India · Hybrid

• Led, mentored, and managed a team of TA professionals, fostering a high-performance culture, driving accountability, and enhancing team productivity by 30%.
• Collaborated with department heads and senior leadership to define talent needs and implement targeted hiring strategies, resulting in 25% faster closure of critical roles.
• Spearheaded senior-level talent acquisition for non-tech roles, partnering with business leaders to execute specialized searches for critical positions, achieving a 95% success rate in filling priority roles.
• Managed end-to-end recruitment for senior hires, improving candidate experience scores and reducing average time-to-hire by 40%.
• Leveraged TA metrics and KPIs to optimize sourcing strategies and recruitment processes, increasing efficiency by 35% and scalability across functions.
• Executed strategic talent projects, including process redesign, employer branding initiatives, and diversity-focused programs, contributing to long-term organizational impact.

Apr 2019 – Aug 2023 · 4 yrs 4 mos

• Spearheaded diversity initiatives, increasing women's leadership representation from 0% to 25%, fostering an inclusive workplace culture.
• Recruited 110+ senior software engineers annually, maintaining a 95% self-sourced and referral-based hiring rate.
• Collaborated with global talent teams to implement innovative sourcing strategies, resulting in a 30% increase in candidate diversity.
• Revamped interview processes in partnership with key stakeholders, improving candidate experience scores by 40%.
• Aligned recruitment strategies with organizational goals, resulting in a 25% reduction in time-to-hire for critical roles.

Jul 2018 – Apr 2019 · 9 mos

• Achieved 100% self-sourced and referral-based hiring, eliminating agency dependencies and reducing recruitment costs by 35%.
• Implemented AI-driven sourcing tools, increasing candidate pipeline efficiency by 50%.
• Managed end-to-end recruitment for marketing and engineering teams, overseeing a team of sourcers and recruiters.
• Collaborated with C-suite executives to develop and execute strategic hiring mandates, resulting in 95% successful placements.
• Partnered with campus hiring teams to secure top talent from premier institutions, improving offer acceptance rates by 25%.

Jan 2016 – Jul 2018 · 2 yrs 6 mos

• Led global talent acquisition efforts across EMEA, Americas, UK, and APAC regions, scaling teams by 200% in 2 years.
• Established a Product Management team from scratch, hiring 15 key positions within 6 months.
• Designed and implemented SAP SuccessFactors ATS, reducing time-to-hire by 30% and improving candidate tracking efficiency.
• Developed tailored recruitment strategies for each region, resulting in a 40% increase in local talent acquisition.
• Optimized employer branding initiatives, leading to a 50% boost in inbound applications for critical roles.

Aug 2014 – Jan 2016 · 1 yr 5 mos

• Conducted global executive searches for IT, BFSI, and Investment Banking sectors, with a 90% placement success rate.
• Sourced and placed candidates for senior roles in the UAE, US, and Europe, including Head of Shared Services and Transitions Manager.
• Specialized in technical recruitment, successfully placing SAP specialists, Selenium Testers, and Java Developers.
• Achieved an average time-to-fill of 45 days for senior positions, outperforming industry standards by 25%.
• Maintained a candidate satisfaction rate of 95% through personalized search and placement processes.

Jan 2014 – Jul 2014 · 6 mos

• Managed full-cycle recruitment for Insurance, HRO, and Finance domains, filling 50+ positions across all levels.
• Utilized digital recruiting strategies, increasing the candidate pool by 40% through LinkedIn and Facebook campaigns.
• Achieved a 95% offer acceptance rate through effective salary negotiations and candidate relationship management.
• Implemented Taleo ERP system, streamlining the recruitment process and reducing administrative time by 30%.
• Designed and executed an improved onboarding program, resulting in a 25% decrease in new hire attrition.

Oct 2011 – Dec 2013 · 2 yrs 2 mos

• Recruited 500+ entries to mid-level customer service professionals annually, with a 70% employee referral and self-sourcing rate.
• Established and scaled specialized teams, including Data Analytics, Actuarial, and IT Risk, growing headcount by 150%.
• Implemented performance tracking metrics for new hires, resulting in a 20% improvement in first-year productivity.
• Reduced new hire attrition by 35% through enhanced onboarding processes and follow-up programs.
• Collaborated with hiring managers to refine job descriptions, improving candidate-role match by 40%.

Jan 2010 – Jul 2011 · 1 yr 6 mos

• Hired 300+ customer service professionals annually for global insurance, travel, and utilities businesses.
• Successfully managed the recruitment transition for the AMEX global travel business merger, ensuring 100% staffing compliance.
• Formed a high-performing FP&A team, resulting in a 25% improvement in financial reporting efficiency.
• Supported business expansion by recruiting teams for new centers, contributing to a 40% growth in operational capacity.
• Implemented a structured interview process, improving quality of hire scores by 30%

May 2008 – Mar 2009 · 10 mos

• Drove employee engagement initiatives, resulting in a 20% increase in overall satisfaction scores.
• Managed an employee database of 1000+ professionals, ensuring 99.9% data accuracy and compliance.
• Streamlined the onboarding process, reducing new hire integration time by 25%.
• Assisted in developing HR policies and procedures, contributing to a 15% improvement in HR operational efficiency.
• Coordinated employee wellness programs, leading to a 10% reduction in absenteeism.