Apr 2025 – Present · 1 yr · Bengaluru, Karnataka, India · On-site

• Building the entire inventory management and stores governance function from zero for a publicly listed railway infrastructure company operating 63+ live project sites across India.
• Key responsibilities:
• → Reviewing and redesigning end-to-end inventory management processes to enhance efficiency, visibility, and control
• → Conceptualizing, testing, and validating a stores accounting framework ensuring accurate reconciliation, valuation, and reporting
• → Domain SPOC for the ERP 2.0 Inventory Module on MS Dynamics, shaping design from conception through prototyping, iteration, and go-live
• → Authoring the comprehensive Stores Management Manual (164 pages)
• → Designing a large model warehouse for extremely high value stores : layout, zoning, stacking and storage norms, illumination, CCTV, and fire protection plans
• → Building a six-session virtual training program to transfer governance capability to site-level teams
• → Establishing facilities management governance: asset census, property lease management, lifecycle protocols, and compliance standards across 63+ sites
• → Collaborating with cross-functional teams to align supply chain strategies with project demands, delivering measurable improvements in cost and performance

Jul 2024 – Mar 2025 · 8 mos · Hybrid · Hybrid

• Research Scholar - PhD in Sustainable Supply Chain Management.
• Research temporarily postponed due to current professional commitments.

Sep 2023 – Jun 2024 · 9 mos · On-site

• As a Cluster Head (North India) in the Auto & Farms Division of Mahindra Logistics Ltd (MLL) , I oversaw the 3PL operations of two manufacturing plants of Mahindra and Mahindra.
• I also directly managed the day-to-day operations of two out-of-plant warehouses and their entire gamut of activities essentially run on behalf of the customer to effectively receive, store, and feed in-house operations based on the customer's manufacturing plans.
• I was directly responsible for managing the performance of both these teams of ~ 150 members each.
• My role required me to be an effective communicator, capable of building strong relationships with the customer, my team members, and other diverse stakeholders.
• I analyze data, identify trends, and make informed decisions to further drive business growth and success using my innate ability to make interventions as required to improve operating efficiency & and service delivery for customers while ensuring profitability for MLL.
• Key Responsibilities:
• Supporting cluster business growth by developing new business and helping with account penetration for MLL in North India.
• To formulate and ensure implementation of Transportation, Stores & Linefeed and Warehouse processes and strategies in line with customer ,own organisational business requirements
• Responsible for delivery of the Gross Margin targets and overall revenue targets.
• Evaluate KPIs as per contract, review process performance, effective monitoring & prompt resolution to customer complaints.
• Overall responsibility for delivery of 3PL logistics operations at agreed customer SLA /terms of business, maintaining customer relationships at the cluster level, leading detailed reviews (Internal and with the customer)
• Building cluster infrastructure and delivery capability - through hiring & and training of required resources, and development of operating assets (infrastructure, IT solutions) as business expands while ensuring optimal capital efficiency.

Mar 2022 – Sep 2023 · 1 yr 6 mos · On-site

• As Head - Operations, BTS Services at Mahindra Logistics I directly controlled ~4.5 m sft of Grade A premium warehousing space pan-India interspersed at 7 different geographical locations. In doing so, I administered the cradle-to-grave ecosystem for MLL's BTS warehousing landscape while proactively managing both internal & external stakeholders.

Oct 1989 – Sep 2021 · 31 yrs 11 mos · India

• Most recent role :
• Risk Management/Continuity of Operations-Specially handpicked to handle COVID 2.0 Crisis.
• # Implemented risk mitigation measures aimed at Force Preservation against pandemic for over 5L troops of the Northern Army.
• Earlier roles :
• Supply Chain Management - Heading Indian Army’s largest fresh food and fuel Distribution Center -
• # Optimized Supply Chain/Inventory to support ~40K personnel of Army, Navy and Air Force.
• # Automated logistics ,technical training and skill enhancements to ~150+ personnel
• # Led End-to-End Vendor management and contract life cycle processes.
• Facilities Management - Handpicked to manage large facilities for maintenance, physical security, pest and rodent control, vendor & visitor management, physical access & parking management systems.
• # Authored a two-decade Station Vision document for a ~10k+ Acre military station on all aspects of upgradation of existing and enhancement of core infrastructural facilities.
• # Upgradation and management of large warehousing complexes up 2.5L sq. ft
• # Devised, tested and validated plans for comprehensive security of military township of ~7K hectares in Insurgency area with +12K residents, running educational institutions, upgradation of state-of-art Recreational & sports facilities.
• Head of Strategic Assets Security Taskforce -
• # Led a team of +7K personnel to oversee the security of multi-million strategic assets of Indian Defense Forces in J&K and Ladakh comprising ~30 premier HQ, Airfields & Communication Centers.
• # Leveraged technology to implement complex security solutions to safeguard assets
• # Articulated SOPs to mitigate espionage threats via effective collaboration with Internal and External agencies.
• # Inspired troops to outperform as the “First Responders” in security contingencies
• # Zero breaches - counter insurgency afflicted areas
• # Dynamic and actionable turnaround resolutions under physically challenging circumstances.