Gaurav Pal

CEO

Pune, Maharashtra, India26 yrs 3 mos experience

Highly Stable

Key Highlights

Proven leader with extensive team management experience.
Innovators Award winner for developing reporting products.
Expertise in driving customer satisfaction improvements.

Stackforce AI infers this person is a SaaS expert with a strong focus on engineering leadership and customer success.

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Skills

Other Skills

Enterprise SoftwareSoftware Project ManagementSoftware DevelopmentStart-upsSOASaaSCloud ComputingAgile MethodologiesPre-salesSolution ArchitectureEnterprise ArchitectureManagementUnixIntegrationArchitectures

About

• Proven leader, with experience in setting up and leading diverse teams spread across multiple geographies, working with customers, and driving change across many teams. • Highly focused on customer success and satisfaction. • Extensive experience with Product Development, Hiring processes, Mentorship processes, and Partner training and Engagements. • Extensive experience with managing development in various technologies – Salesforce platform, Core Java, J2EE, Remedy AR System Platform. • Co-Inventor for SaaS based testing tool. • Won Innovators Award at BMC Software for developing Reporting Products. • MBA in Leadership and Entrepreneurship, winner of Belotti Award for Strategy Analysis

Experience

Tenerity india

Country Head India, VP Engineering

Dec 2024 – Present · 1 yr 4 mos · Pune, Maharashtra, India · On-site

Community brands

2 roles

VP, R&D

Promoted

Apr 2023 – Dec 2024 · 1 yr 8 mos

Sr. Director, R&D

Aug 2019 – Apr 2023 · 3 yrs 8 mos

Rocket software

Sr. Director, Software Engineering

Jun 2018 – Aug 2019 · 1 yr 2 mos · Pune Area, India

Setting up multiple product teams for building BI Tools, database tools, and platform modernization products.
Responsible for:
Hiring, training, knowledge transfer for the new teams.
Setting up the agile development processes, and delivering patches and new releases.

Bmc software

5 roles

Director of Engineering, Remedyforce

Promoted

Sep 2016 – Jun 2018 · 1 yr 9 mos

Heading Engineering for the Remedyforce team.
Leading a team of 65 engineers, responsible for building new product releases as well as supporting existing customers with L3 support and patches.
Driving CXI improvements, resulting in increase from 75% to 88% in customer satisfaction.
Driving greater Automation with the adoption of Build Automation, UI Test Automation, and Static Code Analysis.
Focused on Talent Management with Trainings, Recognition and Celebrations, Mentoring programs, and Development Planning.

Sr. Manager, Remedyforce

Apr 2014 – Sep 2016 · 2 yrs 5 mos

Responsible for the Product Development team
Execution Owner for the Release development team
Introduced Agile concepts like Kanban Boards.
Introduced DevOps processes like Automated Builds and static code analysis.
Built a Hiring process to ensure consistency in interviews.
Launched a Mentorship program in the team
Launched Partner Program to share best practices and improve quality of solutions provided to our customers

Sr. Manager, Solutions Lab

Promoted

Aug 2010 – Apr 2014 · 3 yrs 8 mos

Built a diverse team consisting of Engineers, Project Managers, and Development Managers. The team was responsible for:
Product Development for two products that are part of our Customer Engagament activities.
Project Management as part of the global PMO team.
Deployment and Scalability Engineering - including development of deployment guides and best practices, and assisting Customers with Architectures for their deployments.