Saurabh Kandpal

Product Manager

Pune, Maharashtra, India11 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 11 years of experience in Salesforce testing.
Led end-to-end QA efforts in BFSI and Healthcare domains.
Salesforce certified with strong Agile practices.

Stackforce AI infers this person is a Salesforce QA Lead with expertise in Fintech and SaaS industries.

Contact

Skills

Core Skills

Quality AssuranceSalesforce Testing

Other Skills

ConfluenceTest ManagementJIRATest case managementBug reportingSnowAzure DevOpsTest case trackingBitbucketProblem SolvingLife-cycle ManagementUser Acceptance TestingFunctional TestingTest Case GenerationTest Execution

About

I’m a Salesforce Senior Lead with over 11 years of experience, including 8+ years in Salesforce testing across the BFSI, Healthcare, and Automobile domains. For the past 4+ years at Persistent Systems, I have led end-to-end QA efforts, focusing on lifecycle management, Agile practices, and delivering high-quality Salesforce solutions. From Last 1.5 years working as a techno functional consultant for Australian/USA customers. My experience includes testing loan, insurance, Absence Mangement and personal financing applications, as well as contributing to Experience Cloud projects. I have worked with tools such as Azure DevOps and JIRA for effective test planning and bug tracking. Backed by Salesforce certifications, I collaborate closely with business analysts and developers to ensure every release meets client expectations and performance standards.

Experience

11 yrs 8 mos

Total Experience

2 yrs 11 mos

Average Tenure

5 yrs 3 mos

Current Experience

Persistent systems

2 roles

Senior Engineering Lead Quality

Jul 2023 – Present · 2 yrs 10 mos

Worked as a Lead on BFSI and Insurance domain projects for global clients. Experience in handling 5-6 members team.
In the BFSI domain, I led QA efforts for PL (Personal Loan) and LAP (Loan Against Property) modules using JIRA as the primary project management and defect tracking tool. I was actively involved in creating and sharing status reports for both internal stakeholders and the client, ensuring consistent alignment on deliverables and timelines.
Presently, I’m working on an Insurance domain project (Claims) and Absence Mangement for the Australian and USA clients as a techno functional consultant, where we use Confluence, JIRA, and Snow for test case management, bug reporting, and overall project tracking. I collaborate with cross-functional teams to ensure quality across all phases of the software development lifecycle.

ConfluenceTest ManagementQuality AssuranceSalesforce testing

Engineering Lead Quality

Jan 2021 – Jun 2023 · 2 yrs 5 mos

Worked as a QA Lead at Persistent Systems for BFSI and Salesforce-based projects. Experience in handling 4-5 members QA team.
For the BFSI client, I led QA activities for PL (Personal Loan) utilizing Azure DevOps for project management, test case tracking, and defect reporting. I was also responsible for preparing and presenting status reports to the customer to ensure clear communication and progress tracking.
Additionally, I worked on a Salesforce Experience Cloud project built on Sales Cloud, where we used JIRA for sprint planning, task management, and defect tracking. I collaborated closely with cross-functional teams to ensure end-to-end quality assurance across all modules.

Salesforce testingTest ManagementQuality Assurance

Capgemini

Consultant

May 2019 – Jan 2021 · 1 yr 8 mos · Pune Area, India

Collaborated on Service Cloud and Sales Cloud projects to enhance client engagement and operational efficiency.
Conducted comprehensive data migration testing for a leading French tire company, ensuring data integrity and accuracy.
Served as Senior QA for a pharmaceutical company, implementing quality assurance protocols that improved product reliability.

Salesforce testingTest ManagementQuality Assurance

Blue flame labs

Salesforce QA

Aug 2017 – May 2019 · 1 yr 9 mos · Pune, Maharashtra, India

Worked across multiple Salesforce modules including Sales Cloud, Service Cloud, and Experience Cloud.
I was involved in end-to-end QA processes, covering functional, regression, and integration testing. Tools like JIRA were used for issue tracking and project management, while Bitbucket was leveraged for version control and collaboration with the development team.
This role required close coordination with cross-functional teams to ensure high-quality deliverables and smooth release cycles across different Salesforce implementations.

Salesforce testingTest ManagementQuality Assurance