Sep 2023 – Present · 2 yrs 8 mos

• Spearhead RCSA processes, including scoping, creation, and annual refresh, to enhance risk identification and control effectiveness.
• Conduct qualitative reviews and impact assessments of control and incident reports, elevating issue resolution and action planning.
• Advise on remediation strategies, ensuring effective issue tracking and reporting in governance forums.
• Support risk owners in understanding their risk profiles and control mechanisms, fostering a robust risk management culture.
• Guide control owners on best practices for control design, documentation, and ongoing monitoring, strengthening internal controls.
• Manage administrative aspects of risk and control governance meetings, optimizing organizational and communication efficiency.
• Facilitate comprehensive preparation for governance meetings, focusing on management information review and issue follow-ups.
• Provide expert updates and insights in governance meetings, contributing valuable risk management perspectives.
• Develop and update training materials on risk and control topics, enhancing organizational knowledge and compliance.
• Collaborate with Internal and External Audit teams, aligning audit plans with operational risk strategies and management responses.
• Ensure adherence to policies and procedures in operational risk management, safeguarding against potential risks and non-compliance.

Jan 2023 – Aug 2023 · 7 mos

• Ensure Group's PRA disclosures are in compliance across RWA, Capital, Leverage Ratio, GSIB-Indicators, EBA Q&As, and other regulatory returns.
• Maintain and review adherence to Disclosure Regulations and Group policy, ensuring consistency and accuracy across COREP and Regulatory reports.
• Communicate with senior stakeholders on regulatory disclosure policies, analyzing and clarifying implementation and reporting issues.
• Coordinate with HSBC Finance teams globally for consistent disclosure practices.
• Monitor and adapt to disclosure regulation changes, collaborating with Policy teams for accurate and complete disclosures.
• Partner with the Group Regulatory Reporting team for efficient reporting and disclosure processes, especially at quarter-ends.
• Draft and review commentary for Pillar 3 and Capital adequacy disclosures, addressing senior management queries effectively.
• Uphold high-quality outputs in line with PRA policies, identifying risks and suggesting mitigation strategies.

May 2020 – Dec 2022 · 2 yrs 7 mos

• Execute RCSA, ensuring comprehensive RCA creation, refresh, and consistency across Finance for risk assessments and controls.
• Oversee issue, action, and incident management by reviewing and advising on remediation plans, and reporting to governance forums.
• Provide support and guidance to Risk and Control owners on their profiles, control environments, and documentation for continuous monitoring.
• Facilitate Risk and Control Governance Meetings, managing secretarial tasks, assisting with meeting execution, and providing updates on key matters.
• Develop and deliver training on Risk and Control topics, including course material creation and periodic updates.
• Collaborate with internal and external auditors to align on audit plans and support senior management in addressing audit queries.
• Key liaison for Group and Regional Heads of Regulatory and Liquidity Reporting, as well as Shared Services Risk and Control, ensuring stakeholder engagement and compliance.

Mar 2015 – May 2020 · 5 yrs 2 mos

• Oversaw complex accounting operations, including manual journals, trial balance analysis, balance sheet reconciliation, and ledger closure for enhanced accounting accuracy and business insights.
• Managed timely monthly, quarterly, and annual financial reporting in compliance with IFRS, FINREP, and GSIB requirements, along with regulatory reporting and manual returns.
• Led cross-functional stakeholder engagement, coordinating with Group Heads of Financial Reporting, Legal Entity, and Country Finance Controllers, and CFOs to align financial reporting and operational goals.
• Spearheaded the migration of IFRS, FINREP, and GSIB reporting processes for UK, Channel Islands, and Switzerland, enhancing reporting efficiency and accuracy.
• Established a Private Banking Center of Excellence by consolidating financial processes across seven locations with a 30 FTE team, achieving a 25% improvement in operational efficiency.
• Utilized Saracen for financial process management and reporting, streamlining workflows and data management.

Feb 2013 – Feb 2015 · 2 yrs

• Led the identification and redesign of the Intercompany Recharges process, achieving over 50 FTE savings.
• Reviewed processes for service delivery improvements, driving change and strategic initiatives for business transformation.
• Identified operational process gaps and risks, adapting to changes in procedures, compliance, and technology impacts.
• Managed migrations and remigrations, establishing successful process frameworks.
• Developed governance dashboards and feedback mechanisms for operational excellence.
• Aligned team roles with organizational goals, adapting to dynamic processes.