Nov 2023 – Nov 2025 · 2 yrs · Bentonville, Arkansas, United States

• Led end-to-end development of new features — from scoping technical requirements with stakeholders to researching, prototyping, and deploying to production.
• Increased unique monthly users from 20,000 per month to 120,000 per month through new feature development and performance improvements throughout the application.
• Became subject matter expert on laptop ordering within MyTech, working closely with partner teams and stakeholders to develop the laptop ordering module from the ground up.
• Developed new laptop replacement flow that saw users receiving replacement laptops 40% faster and a 50% reduction in time for first user login.
• Mentored new developers as a senior member of the team, ensuring coding and ways of working standards are met across the team

Jul 2021 – Nov 2023 · 2 yrs 4 mos · Bentonville, Arkansas, United States

• Contributed to a Scrum team developing MyTech, a web portal enabling Walmart associates to manage devices and access technical support.
• Saved $5M by developing a dashboard that automated 2,300 license deactivations, receiving 80% positive feedback from 1,300+ users.
• Reduced the number of support contact tickets by 60% by providing self-service measures for associates to resolve technical issues.
• Provided production support to respond to major bugs and outages, identifying problems and outlining the course of action towards resolution, reducing the number of incident tickets by 80%.
• Participated in code reviews and QA testing to learn and develop best practices while ensuring the production of quality code.

Jun 2019 – Aug 2019 · 2 mos · Port Hueneme, California, United States · On-site

• Developed a financial reporting automation tool for the Ship Defense and Expeditionary Warfare Center (NSWC Port Hueneme Division), improving data analysis efficiency and accuracy.
• Leveraged Excel and VBA to automate generation of financial tables and visualizations from multi-source reports, enhancing report clarity and reducing manual effort.
• Streamlined multi-day manual processes into a standardized 10-minute automation, processing financial data for 13+ naval engineering programs.