Prmod Bafna โ Co-Founder
For more than two decades, Iโve worked at the intersection of retail, design, business operations, and customer experience. Across every industry I stepped into, fashion, retail, experiential travel, lifestyle, one truth became obvious: ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ๐๐ฌ ๐๐จ๐งโ๐ญ ๐ฅ๐จ๐ฌ๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ๐ฌ ๐๐๐๐๐ฎ๐ฌ๐ ๐จ๐ ๐ฉ๐จ๐จ๐ซ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ, ๐๐ก๐๐ฒ ๐ฅ๐จ๐ฌ๐ ๐ญ๐ก๐๐ฆ ๐๐๐๐๐ฎ๐ฌ๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ๐ฌ ๐๐จ๐ซ๐ ๐๐ญ. Great experiences fade. Brand recall disappears. Customers move on, not out of dissatisfaction, but because nothing brings them back. That insight shaped the foundation of what Iโm building today. I built ๐ฐ๐๐๐๐ ๐ฉ๐๐๐๐ ๐ณ๐๐๐ to solve one of the biggest challenges offline and hybrid businesses face:๐ญ๐ก๐ ๐ ๐๐ฉ ๐๐๐ญ๐ฐ๐๐๐ง ๐จ๐ง๐-๐ญ๐ข๐ฆ๐ ๐๐ฎ๐ฒ๐๐ซ๐ฌ ๐๐ง๐ ๐ฅ๐จ๐ฒ๐๐ฅ, ๐ซ๐๐ฉ๐๐๐ญ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ๐ฌ. BrandLink is an intelligent, relationship-first loyalty system that gives everyday businesses access to the same loyalty power used by global brands like Starbucks, Nike, and H&M, without apps, hardware, or multi-crore investments. My focus now is helping businesses shift from transactional growth to relationship-driven growth.Because loyalty isnโt built on discounts or points. ๐๐ญโ๐ฌ ๐๐ฎ๐ข๐ฅ๐ญ ๐จ๐ง ๐ซ๐๐๐จ๐ ๐ง๐ข๐ญ๐ข๐จ๐ง, ๐๐๐ฅ๐จ๐ง๐ ๐ข๐ง๐ , ๐๐ง๐ ๐๐ฆ๐จ๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐จ๐ง๐ง๐๐๐ญ๐ข๐จ๐ง. BrandLink unifies your customer data, learns their behaviour, recognises them across locations, and personalises their experience, so your customers feel seen, valued, and remembered every time they interact with your brand. ๐๐ข๐ญ๐ก ๐๐ซ๐๐ง๐๐๐ข๐ง๐ค, ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ๐๐ฌ ๐๐๐ง: โ Increase repeat visits and customer lifetime value โ Build real relationships, not discount dependency โ Deliver personalised experiences at scale โ Recognise customers across every location โ Grow through retention, not expensive acquisition โ Create a brand customers belong to, not just buy from My background is rooted deeply in real-world business: โข Retail and international trade taught me how fragile customer relationships are. โข Fashion and design showed me the power of personalisation and emotional connection. These experiences now shape BrandLink- a platform built with a clear belief:๐๐จ๐ฒ๐๐ฅ๐ญ๐ฒ ๐ข๐ฌ ๐ง๐จ๐ญ ๐๐๐จ๐ฎ๐ญ ๐ซ๐๐ฐ๐๐ซ๐๐ฌ. ๐๐จ๐ฒ๐๐ฅ๐ญ๐ฒ ๐ข๐ฌ ๐๐๐จ๐ฎ๐ญ ๐ซ๐๐ฅ๐๐ญ๐ข๐จ๐ง๐ฌ๐ก๐ข๐ฉ๐ฌ. Today, Iโm focused on helping offline and hybrid businesses transform the way they retain customers, build loyalty, and grow sustainably, without complexity, hardware, or high costs. ๐๐ฑ๐ฉ๐ฅ๐จ๐ซ๐ ๐๐ซ๐๐ง๐๐๐ข๐ง๐ค โ brandlink.inuio.com
Stackforce AI infers this person is a Retail and Fashion expert with a focus on customer experience and brand loyalty.
Location: Bengaluru, Karnataka, India
Experience: 24 yrs 11 mos
Skills
- Customer Experience Management
- Retail Strategy
- Business Automation
- Creative Direction
- Brand Strategy
- Brand Development
- Store Management
- Start-up Ventures
Career Highlights
- Founded multiple successful fashion and retail brands.
- Expert in transforming customer experiences and loyalty.
- Proven track record of increasing sales and brand visibility.
Work Experience
Cayana Voyages
Chief Experience Officer (10 mos)
Inuio HQ
Founder (2 yrs)
Cayana - Curated Moments
Creative Director (3 yrs 10 mos)
Fabstyle Central
Founder (5 yrs 10 mos)
Suit Fullstop
Founder (4 yrs)
Mora Scala Global Fashions
Founder (13 yrs)
Adya Fine Fabrics
Brand Strategist (13 yrs 3 mos)
President's Group
Group Creative Director (19 yrs 1 mo)
Education
Fashion Brand Management at Polimoda
Fashion Designing at J.D.Institute Of Fashion Design
ICSE at Bishop Cottons