Prmod Bafna

Co-Founder

Bengaluru, Karnataka, India24 yrs 11 mos experience
Highly Stable

Key Highlights

  • Founded multiple successful fashion and retail brands.
  • Expert in transforming customer experiences and loyalty.
  • Proven track record of increasing sales and brand visibility.
Stackforce AI infers this person is a Retail and Fashion expert with a focus on customer experience and brand loyalty.

Contact

Skills

Core Skills

Customer Experience ManagementRetail StrategyBusiness AutomationCreative DirectionBrand StrategyBrand DevelopmentStore ManagementStart-up Ventures

Other Skills

Travel PlanningSoftware SolutionsBrand ManagementChange ManagementProject ManagementWeb DesignRetail DesignRetail SalesSales GrowthPre-Sales ConsultingAutomationMarketing AutomationProcess AutomationBusiness StrategyRetail Strategy Development

About

For more than two decades, Iโ€™ve worked at the intersection of retail, design, business operations, and customer experience. Across every industry I stepped into, fashion, retail, experiential travel, lifestyle, one truth became obvious: ๐๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ๐ž๐ฌ ๐๐จ๐งโ€™๐ญ ๐ฅ๐จ๐ฌ๐ž ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐ฌ ๐›๐ž๐œ๐š๐ฎ๐ฌ๐ž ๐จ๐Ÿ ๐ฉ๐จ๐จ๐ซ ๐ฉ๐ซ๐จ๐๐ฎ๐œ๐ญ๐ฌ, ๐“๐ก๐ž๐ฒ ๐ฅ๐จ๐ฌ๐ž ๐ญ๐ก๐ž๐ฆ ๐›๐ž๐œ๐š๐ฎ๐ฌ๐ž ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐ฌ ๐Ÿ๐จ๐ซ๐ ๐ž๐ญ. Great experiences fade. Brand recall disappears. Customers move on, not out of dissatisfaction, but because nothing brings them back. That insight shaped the foundation of what Iโ€™m building today. I built ๐‘ฐ๐’๐’–๐’Š๐’ ๐‘ฉ๐’“๐’‚๐’๐’…๐‘ณ๐’Š๐’๐’Œ to solve one of the biggest challenges offline and hybrid businesses face:๐ญ๐ก๐ž ๐ ๐š๐ฉ ๐›๐ž๐ญ๐ฐ๐ž๐ž๐ง ๐จ๐ง๐ž-๐ญ๐ข๐ฆ๐ž ๐›๐ฎ๐ฒ๐ž๐ซ๐ฌ ๐š๐ง๐ ๐ฅ๐จ๐ฒ๐š๐ฅ, ๐ซ๐ž๐ฉ๐ž๐š๐ญ ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐ฌ. BrandLink is an intelligent, relationship-first loyalty system that gives everyday businesses access to the same loyalty power used by global brands like Starbucks, Nike, and H&M, without apps, hardware, or multi-crore investments. My focus now is helping businesses shift from transactional growth to relationship-driven growth.Because loyalty isnโ€™t built on discounts or points. ๐ˆ๐ญโ€™๐ฌ ๐›๐ฎ๐ข๐ฅ๐ญ ๐จ๐ง ๐ซ๐ž๐œ๐จ๐ ๐ง๐ข๐ญ๐ข๐จ๐ง, ๐›๐ž๐ฅ๐จ๐ง๐ ๐ข๐ง๐ , ๐š๐ง๐ ๐ž๐ฆ๐จ๐ญ๐ข๐จ๐ง๐š๐ฅ ๐œ๐จ๐ง๐ง๐ž๐œ๐ญ๐ข๐จ๐ง. BrandLink unifies your customer data, learns their behaviour, recognises them across locations, and personalises their experience, so your customers feel seen, valued, and remembered every time they interact with your brand. ๐–๐ข๐ญ๐ก ๐๐ซ๐š๐ง๐๐‹๐ข๐ง๐ค, ๐›๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ๐ž๐ฌ ๐œ๐š๐ง: โ†’ Increase repeat visits and customer lifetime value โ†’ Build real relationships, not discount dependency โ†’ Deliver personalised experiences at scale โ†’ Recognise customers across every location โ†’ Grow through retention, not expensive acquisition โ†’ Create a brand customers belong to, not just buy from My background is rooted deeply in real-world business: โ€ข Retail and international trade taught me how fragile customer relationships are. โ€ข Fashion and design showed me the power of personalisation and emotional connection. These experiences now shape BrandLink- a platform built with a clear belief:๐‹๐จ๐ฒ๐š๐ฅ๐ญ๐ฒ ๐ข๐ฌ ๐ง๐จ๐ญ ๐š๐›๐จ๐ฎ๐ญ ๐ซ๐ž๐ฐ๐š๐ซ๐๐ฌ. ๐‹๐จ๐ฒ๐š๐ฅ๐ญ๐ฒ ๐ข๐ฌ ๐š๐›๐จ๐ฎ๐ญ ๐ซ๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ๐ก๐ข๐ฉ๐ฌ. Today, Iโ€™m focused on helping offline and hybrid businesses transform the way they retain customers, build loyalty, and grow sustainably, without complexity, hardware, or high costs. ๐„๐ฑ๐ฉ๐ฅ๐จ๐ซ๐ž ๐๐ซ๐š๐ง๐๐‹๐ข๐ง๐ค โ€” brandlink.inuio.com

Experience

Cayana voyages

Chief Experience Officer

Jun 2025 โ€“ Present ยท 10 mos ยท Bengaluru, Karnataka, India

  • Launched experiential travel division extending Cayanaโ€™s โ€œCurated Momentsโ€ philosophy to transformative journeys
  • Design hyper-personalized itineraries across 65+ countries, integrating cultural immersion with luxury experiences
  • Leverage Inuioโ€™s tech solutions for seamless travel planning and customer experience management
  • Partner with global artisans, chefs, and cultural experts to create exclusive access experiences
Travel PlanningCustomer Experience Management

Inuio hq

Founder

Apr 2024 โ€“ Present ยท 2 yrs ยท Bengaluru, Karnataka, India ยท On-site

  • Key accomplishments include:
  • Launched Inuio to empower small businesses with tailored retail strategies that increased client sales by an average of 30% within the first six months of engagement.
  • Developed comprehensive marketing plans leveraging automation tools that streamlined operations for clients, resulting in a 25% reduction in time spent on manual processes across various projects.
  • Enhanced brand visibility for multiple clients through innovative design solutions that improved customer engagement metrics by over 40%, establishing them as the preferred choice in their markets.
  • Implemented data-driven approaches to measure the effectiveness of marketing campaigns which led to a significant increase in overall business goodwill among target audiences.
Retail StrategyBrand DevelopmentBusiness AutomationSoftware SolutionsBrand ManagementChange Management+12

Cayana - curated moments

Creative Director

Jun 2022 โ€“ Present ยท 3 yrs 10 mos ยท Bengaluru, Karnataka, India

  • As the Creative Director at Cayana - Curated Moments, the journey has been about transforming the boutique into a go-to destination for personalized fashion. By blending strategic insights with creative flair, Cayana has seen remarkable growth. The introduction of tailored shopping experiences led to a significant increase in customer retention.
  • Innovative marketing strategies not only boosted brand visibility but also attracted a wider audience eager for bespoke clothing solutions. A unique concierge service was launched to enhance customer engagement further, resulting in impressive repeat purchase rates.
  • Collaborating with skilled artisans to create custom-made denim and ceremonial attire has been particularly rewarding as it drove substantial sales growth. This role has truly been about crafting meaningful connections through fashion.
Creative DirectionBrand StrategyCustomer EngagementCuratingFashionLifestyle+4

Fabstyle central

Founder

Jun 2020 โ€“ Present ยท 5 yrs 10 mos ยท Bengaluru, Karnataka, India

  • Key accomplishments include:
  • Launching India's first Made-to-measure Suit Rental brand that grew into Fabstyle Central
  • Spearheaded the transformation of FabStyle Central into a leading value fashion destination by expanding product offerings, increasing variety from men's suits to sherwanis and corporate clothing solutions.
  • Designed a unique retail experience within a 3000 sq. ft. space in Bangalore's shopping district, attracting diverse clientele and enhancing customer engagement through personalized style consultations.
  • Implemented innovative marketing strategies that increased foot traffic by 40%, leveraging social ads and local partnerships to enhance brand visibility.
  • Developed exclusive custom corporate apparel solutions that generated an additional revenue stream, contributing to a 25% increase in overall sales within the first year of launch.
ManagementBrand DevelopmentFashion Merchandising

Suit fullstop

Founder

Jun 2016 โ€“ Jun 2020 ยท 4 yrs ยท Bangalore, India

  • Starting Suit Fullstop was an exciting journey into uncharted territory as it marked Indiaโ€™s first bespoke suit rental service. Launched in June 2016 with a vision to provide high-quality suits accessible to everyone, this venture quickly gained traction among fashion enthusiasts. The establishment of our expansive 2700 sq. ft experience store in Bangalore was pivotal; it allowed customers to explore various formal and ethnic wear options while enjoying personalized styling advice.
  • A strong focus on quality assurance ensured that every suit met rigorous standards before reaching our clients' handsโ€”this commitment led to an impressive 95% satisfaction rate from our customers! Additionally, creating an efficient e-commerce platform not only simplified the rental process but also boosted online sales by an astounding 150%.
  • The journey has been about more than just suits; itโ€™s about crafting memorable experiences for every individual who walks through our doors.
  • Suit Fullstop went onto expand and become Fabstyle Central as it is known today.
Start-up VenturesRetail Strategy DevelopmentQuality Control ProcessesCustomer Engagement Techniques

Mora scala global fashions

Founder

Apr 2013 โ€“ Present ยท 13 yrs ยท Bangalore, India

Store ManagementLuxury GoodsNew Store Launches

Adya fine fabrics

Brand Strategist

Jan 2013 โ€“ Present ยท 13 yrs 3 mos ยท Bengaluru Area, India

  • In the role of Brand Marketing Strategist at Adya Fine Fabrics, I had the incredible opportunity to launch and grow the Warp & Weft brand. This journey began with a vision to create high-quality fabrics that would resonate with fashion enthusiasts globally.
  • Within three years of launching Warp & Weft, brand recognition soared by 150% across key markets like the UK and Europe. The establishment of our first experience store in Central Bangalore was a pivotal moment in providing bespoke services that truly catered to our clients' needs.
  • Expanding our reach into niche markets across GCC and Australia was another highlight; this strategic move resulted in a remarkable 40% increase in international sales. The GQ India Campaign we launched in January 2017 was particularly rewarding as it not only showcased our innovative approach but also reached over 1 million viewers online.
  • This role has been about blending creativity with strategic insights to build a brand that stands out in the competitive landscape of fashion fabrics.
Fabric ManufacturingNew Market ExpansionBrand StrategyBrand BuildingProduct Design

President's group

Group Creative Director

May 2001 โ€“ Jun 2020 ยท 19 yrs 1 mo

  • A Quality House of Fashion since over 40 Years.
  • Spanning Bespoke, Retail, Wholesale and E-Commerce interests.
  • Creative Director, Designer, Bespoke Client Interaction and New Business Development
Store ManagementLuxury GoodsNew Store Launches

Education

Polimoda

Fashion Brand Management

Jan 2016 โ€“ Present

J.D.Institute Of Fashion Design

Fashion Designing

Jan 2005 โ€“ Jan 2006

Bishop Cottons

ICSE

Jan 1990 โ€“ Jan 2001

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