Jan 2020 – Jun 2021 · 1 yr 5 mos · United Kingdom

• Lead the technology risk function, overseeing risk identification, assessment, and mitigation strategies to protect the bank's technological infrastructure.
• Developed and implemented a comprehensive technology risk management framework, enhancing the bank's ability to proactively manage and respond to emerging threats.
• Directed the creation of robust cybersecurity policies and procedures, reducing the bank's technology vulnerability and ensuring compliance with regulatory standards.
• Managed a team of risk professionals, fostering a collaborative and high-performance culture focused on continuous improvement and operational excellence.
• Collaborated with senior leadership to integrate risk management practices into strategic decision-making processes, aligning risk appetite with business objectives.
• Conducted regular risk assessments and audits, identifying potential weaknesses and implementing corrective actions to strengthen the bank's risk posture.
• Spearheaded the response to major technology incidents, coordinating with internal and external stakeholders to minimize impact and expedite recovery.
• Provided risk management training and awareness programs, cultivating a risk-aware culture across the organization.
• Maintained up-to-date knowledge of industry trends, regulatory changes, and best practices, ensuring the bank's technology risk strategies remain current and effective.

Sep 2019 – Present · 6 yrs 7 mos

Aug 2018 – Dec 2019 · 1 yr 4 mos

• Consultant to the Global Head of Technology Risk to design and implement a robust Risk Management Framework reporting to the CIO.

May 2017 – Aug 2018 · 1 yr 3 mos

• Chief Control Office for GLCM Digital

Jun 2015 – May 2017 · 1 yr 11 mos

• Managing key Regulatory and Operational project work streams:
• 1. Client Due Diligence Regional Governance
• 2. AML Mystery Shop Programme
• 3. Records Information Management
• 4. Internal Audits Issues Management
• 5. Operational Risk Framework Delivery

Apr 2012 – May 2015 · 3 yrs 1 mo

• KYCS – Know Your Customer Services. As a result of intense Regulatory change, KYCS is pivotal to managing HSBC’s risk against Financial Crime and Anti-Money Laundering for Global Banking and Markets clients.
• Lead, maintain and evolve the best practice control disciplines and operational risk program for KYC Services.
• Carry out detailed risk reviews to identify and test controls points in place and suggest improvements in effectiveness and efficiency of these controls
• Identify and establish a solution to minimise any weakness in controls framework before Audit or Compliance staff carry out their reviews
• Point of contact for the FCA before their review
• Supporting global programmes implementing FATCA, Dodd-Frank & EMIR
• Ensure all processes comply with company policy and Regulatory requirements
• Lead working groups to ensure global consistent implementation of the Global Standards programme.
• Track performance against plan to ensure timely completion and escalate emerging issues.
• Co-ordinate work streams to improve processes, data capture and the risk and control library.
• Act as a central SME for non-operational risk practitioners.
• Analyse output and drive senior management reporting based on risk findings, issues and actions
• Deliver training on Financial Crime Compliance
• Set-up and manage local Risk champions in our global sites
• Troubleshooting

Apr 2011 – Mar 2012 · 11 mos

• Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC provides a comprehensive range of financial services to around 95 million customers
• Managing the design, testing and implementation of a new IT system to manage Business Continuity risk
• Training and educating Senior staff on Information Risk and BCP
• Developing and implementing Best Practice in Information Security and BCP
• Helping develop Operational Risk Framework
• Managing multi-regional (inc GSC) staff
• SME in Information Risk and Business Continuity
• Designing and implementing Compliance Assessments across the entire function
• Member of Key Working Group set up in advance of the Eurozone Crisis and the Olympics
• Key Achievement
• 1. Successfully delivering end of year certification for Business Continuity without any exceptions (first time its occurred)
• 2. Designed and managed development of BCP application for Blackberry for Senior staff

Nov 2009 – Sep 2010 · 10 mos

• Mosaic was founded by HRH The Prince of Wales with the aim of raising aspirations amongst disadvantaged groups. Main role was to fundraise and manage associated income streams.
• Reduced accounting risk by creating process for income recognition and controls around expenditure
• Delivered KPIs for funders in a timely manner by producing a template for management reports to be used by programme managers
• Generating income through writing specific proposals for funding and presenting them
• Key Achievement
• 1.Produced a strategy document for Deloitte Abu Dhabi, to increase productivity in the indigenous workforce, valued at £500k in fees to deliver.

Mar 2009 – Mar 2012 · 3 yrs · Global

• The IFC is a not-for-profit body established to promote Islamic and ethical finance. Specialists in advisory and training services
• Delivering bespoke Islamic Finance training workshops
• Project Manage global training development programme for finance scholars
• Part of team that produced a Global report on Enhancing Shariah Assurance, an International collaboration with ISRA (Malaysia)
• Led cross-organistional effort to lobby government to introduce Shariah Compliant Student Loans

Sep 2007 – Nov 2009 · 2 yrs 2 mos

• Ernst & Young is a global leader in assurance, tax, transaction and advisory services. Role as an auditor included, but was not limited to:
• Planning and delivery of complex audit assignments for both listed and unlisted companies.
• Analysis of processes and evaluation of related controls, including related to SOx 404
• Analysis of complex financial models – regressing data, deconstructing and re-building models
• Key Achievements
• 1.Increased fees on a key client by 60% due to building key relationship with FD on site.

Apr 2006 – Sep 2007 · 1 yr 5 mos

• Financial Reporting: producing monthly management reporting packs and managing budgets
• Documenting and understanding key business operations in the event of various scenarios
• Finding efficiencies to reduce organization expenditure
• Key Achievements
• 1.Saved the organization £210K by advising on increasing utilization of a building
• 2.Developed a report for the finance department in the event of a pandemic, highlighting the minimal resource required to delivering core services.

Oct 2005 – Apr 2006 · 6 mos

• - Project Managed the delivery and implementation of Telecom solutions to SMEs - covering the whole project lifecycle

Sep 2005 – Oct 2005 · 1 mo

• Part of the Global Loans team ,
• Operations role

Jun 2002 – Oct 2002 · 4 mos

• Maintaining and controlling various investors’ accounts for use by the Fund Managers.
• Dealt with all movements on the accounts. (FX settlements and overnight moneymarkets)
• Reconciling assets for international clients
• Input/verify market prices for investments
• Perform Net Asset Valuation
• Generate and deliver accurate/timely fund accounting reports
• Ensure daily checklist is complete and reviewed by Team leaders/Managers