Mar 2023 – Aug 2025 · 2 yrs 5 mos

Jan 2021 – Mar 2023 · 2 yrs 2 mos

• Head the events department for G2 Esports, leading a team of managers and overseeing all of the department's operations, reporting directly to the COO.
• Define department guidelines and working agreements to make our operations more agile.
• Oversee recruitment, set the department’s yearly strategy, its long-term plan and lead budget forecasts.
• Conceive and implement new tools to improve processes and increase fan engagement with our events.
• Expand our vendor network to the US as G2 Esports solidifies its presence there, facilitating our craft and enabling our presence and event development.
• Lead our presence at esports events and develop our own proprietary formats.
• Work closely with our business insights team to identify key areas of improvement for both internal processes and product outcomes, and build a shared product vision based on data-driven insights.

Feb 2020 – Dec 2020 · 10 mos

• G2 Esports is Europe’s largest and most successful esports organization, having won multiple awards in several video game titles and leading the esports entertainment industry (https://www.g2esports.com/)
• ▪ Establish and spearhead all online events for G2 Esports, building a network of new partners, developing new content formats and acting as the primary point of contact for the fans in Berlin’s new physical location (LVL - World of Gaming).
• ▪ Own the product vision for G2's online events (tournaments & broadcast productions), cooperating with different teams to ensure its execution.
• ▪ Conceive and implement strategies and tools that urge players to watch our broadcasts and leave them with compelling experiences.
• ▪ Coordinate with the brand's operating partners and other external stakeholders, ensuring our production standards adhere to their brand guidelines.
• ▪ Liaise with game studios and publishers in regard to licensing and proper utilization of their products.

Aug 2018 – Feb 2020 · 1 yr 6 mos · Lisbon Area, Portugal

• Starbound was an agency dedicated to helping non-endemic companies make their way through the esports industry.
• During my time at Starbound I focused on:
• ▪ Standardizing project management practices across the company
• ▪ Overseeing payroll and developing procurement processes
• ▪ Providing input on financial planning and budgeting
• ▪ Collaborating with an external expert on developing a risk response plan to ensure business continuity.

Sep 2017 – Jan 2020 · 2 yrs 4 mos

• Helped build a gamified platform for Worten's Worten Game Ring, that amassed over 53,000 users during its first year.
• Participated in the design, planning, preparation and execution of 5 live events, including Portugal's first ever gaming-dedicated city.
• Consulted on communication, process improvement and best practices within the industry.
• Worked alongside development lead to implement tools that facilitated day-to-day operations.

Jul 2017 – Sep 2017 · 2 mos

Oct 2015 – Feb 2016 · 4 mos · Remote

• In charge of managing the player to staff relationship for the Portuguese community;
• Collected player feedback to give back to the developer team;
• Moderated the Portuguese part of the game's forum.

Jun 2014 – Sep 2014 · 3 mos · Barreiro, Setúbal

• In charge of managing appointments and the clinic's partnerships with various health insurance companies.
• Had a take on accounting once every week.