Jul 2022 – Present · 3 yrs 9 mos · Netherlands

• ✦ Empowering partners at Booking.com. Responsible for driving X% of booking Revenue & Beyond
• ✦ I'm a passionate Product Manager leading 3 teams at Booking.com
• My focus? Making financial management easy and accessible for our partners. We're building self-service tools and providing clear financial insights, allowing partners to manage their finances anywhere, anytime.
• ✦ This translates to:
• A. Streamlined payments: Faster revenue collection for Booking.com with improved payment efficiency.
• B. Automated processes: Less friction with automated customer refunds and partner payouts.
• C. Enhanced user experience: Increased satisfaction for both partners and customers.

Jul 2021 – Jun 2022 · 11 mos · Hyderabad, Telangana, India

Feb 2020 – Jul 2021 · 1 yr 5 mos

• ✦ Identity and Access Management Platform component✦
• 1. Conducted secondary research & worked across cross-functional teams to conduct in-depth interviews with a vision to convene market problems, and formulated a 2-year product roadmap.
• 2. Leading the development of the Identity and Access Management System to achieve 100 % reusability and reducing the development cost by 75% for the unit.
• 3. Making the user-assisted onboarding journey, managing security policies, and KCY management journey configurable to achieve 100 % reusability.
• ✦ Revamped mobiquity digital wallet mobile app ✦
• 1. Revamp the mobiquity® mobile app to enhance the user experience.
• 2. Managed product development in a fast-paced, Agile environment, working closely with developers and stakeholders to ensure successful product and feature launches.
• 3. Making transactions flows configurable, reduced the go-to-market time by 70%.
• 4. Enhanced the transaction flows, offering a unified instrument view reducing the checkout time by 50%.
• 5. Enhanced onboarding process for Customers and Merchant, by introducing self onboarding and digital KYC to reduce the user activation time by 80%.
• 6. Enhanced mobile app security by launching biometrics authentication for Customers and Merchant.
• 7. Drove the integration of consumer presented and Merchant Presented EMVco QR to facilitate open-loop QR code payments promoting global interoperability.
• 8. Currently working on the launch of a mobile wallet app for Phongsavanh Bank Laos, Roshan Telecom Afganistan, and International Bank of Somalia.

May 2019 – Feb 2020 · 9 mos

• ✦ Successfully launched new Instrument Container - Instrument Vault Platform component ✦
• 1. Led the product development of Instrument Vault by collaborating with internal stakeholders, driving the vision of achieving 100% reusability, saving 67% of the development cost for the unit.
• 2. Replicating the physical wallet, enhanced the user experience by incorporating use cases like Load money using debit card/ Bank account, payment using debit card/ Credit card, and support for loyalty card & companion card.
• 3. Adhering to the global security standards; enhanced the security by making the product PCI DSS ready.
• ✦ Liquidity Management for Agents✦
• 1. Formulated a business case for entry into Liquidity management for mobile money agents.
• 2. With a vision of increasing the profit by 14% per mobile money agent, assisted the team in creating a solution using Machine Learning.

Apr 2018 – May 2018 · 1 mo · Mumbai Area, India

• ✦ Worked on devising a marketing strategy for increasing user engagement metrics by analyzing KPIs to achieve the given monthly targets.
• ✦ Used CleverTap to study app analytics and derive insights for planning the marketing campaigns.