Vivek Kumar (CSPO)

Product Manager

Hyderabad, Telangana, India6 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 5 years of experience in Salesforce CRM.
Expertise in Salesforce and Conga administration.
Proficient in Agile methodologies and project management.

Stackforce AI infers this person is a Salesforce and Conga expert in the SAAS industry.

Contact

Skills

Core Skills

Agile Project ManagementSalesforce AdminSalesforce Qa

Other Skills

Agile MethodologiesApttus CPQConga X-AuthorSalesforce ReportsSalesforce Sales CloudJIRATestingSalesforce AdministrationKanbanServiceNowCongaConga CPQSalesforce TestingMicrosoft OutlookSalesforce.com Administration

About

Over 5+ years of IT professional experience in Salesforce CRM platform as Salesforce/Conga Business Analyst, Salesforce Tester, Salesforce Admin, Salesforce CPQ and Conga CPQ Admin. Having Strong analytical, problem solving, communication, and interpersonal skills.

Experience

6 yrs 11 mos

Total Experience

2 yrs 3 mos

Average Tenure

3 yrs 7 mos

Current Experience

Thomson reuters

2 roles

Product Owner

Promoted

Oct 2025 – Present · 7 mos · Hyderabad, Telangana, India

Agile MethodologiesAgile Project Management

Business System Analyst

Oct 2022 – Oct 2025 · 3 yrs · Hyderabad, Telangana, India

Interacting with General Council/ Business people to discuss the Legal Language and Contract creation Plan.
Interacting with team members to discuss the Requirements asked by Business.
Working on Conga X-Author to design and Develop Contract/Template/Order Form.
Working on Approval Process to manage the Order Flow.
Creating Deal Guidance Rule/ Incentive/ Promotion for Discounting.
Working on Salesforce Reports to manage all the Orders going to Order Capture.
Working on Proposal/Quotes to Test the Templates.
Working on Bugs and Defects raised by QA Team to resolve issue related to X-author and Quotes.
Following agile methodology to manage projects.
Using ADO for User story Creation and for bugs and defects tracking.
Using Service Now as Ticketing tool to raise request.

Apttus CPQSalesforce Admin

Infosys

Salesforce QA Engineer

Aug 2021 – Oct 2022 · 1 yr 2 mos · Bengaluru, Karnataka, India · Hybrid

Interacted with Various business Team members to gather the Requirements and Documented the Requirements.
Interacted with Development and Testing to discuss on Business requirements and testing strategy.
Worked on JIRA to create User Stories and Test cases for Testing scenario.
Written test cases for all different functionalities of the application provided by BA.
Performed different types of testing like: SIT | UAT | Sanity Testing | Smoke Testing | Regression Testing | Functional Testing.
Worked for NAM, APAC and EMEA Region to test Salesforce Application of CITI PRIVATE BANK
Collaborating with team members to discuss on test cases and all the possible scenarios.
Used JIRA to raise defects / bugs and for defect tracking
Working on Agile methodology in project development.
Conducted Daily Stand-up meeting, Defect/ Requirement Discussion Calls.

Salesforce Sales CloudSalesforce AdminSalesforce QA

Wipro

Salesforce Administrator

Jun 2019 – Aug 2021 · 2 yrs 2 mos · Bengaluru, Karnataka, India · On-site

Worked on Salesforce and Apttus CPQ as Admin and Developer
Analyzed the customer requirements and worked with BA to understand the details of functional and non-functional requirements of Apttus CPQ application.
Worked on Flows, Process Builder, Approval Process to automate daily Business Need.
Worked on Various Standard S-objects like Accounts, Contacts, Opportunity, Lead, Case, Product etc.
Worked on SOQL Queries and Written many SOQL Queries to Fetch the Data Using Developer Console and Work Bench.
Created Custom Objects, fields, relationship, page Layout, Record Types for Business Requirements.
Worked on Profiles, permission sets, Roles, OWD, Sharing Rules and Manual Sharing.
Created bundled, Standalone and Option products using Conga CPQ.
Created Price List and Price List Items using Conga CPQ for product to be visible on cart page .
Created Categories and Category Hierarchies using Conga CPQ for logical grouping of Products.
Created Constraint Rules for products with Different Rule Actions (Inclusion, Exclusion, Recommendation, Replacement and Validation)
Created Price Rule and Price Ruleset for Discounting purpose.
Created Price Ramps and tires to manage pricing.
Overall Created products, product attributes, categories, managed pricing, cart, setting-up constraint rules, Price Rules & etc.