Jan 2022 – Present · 4 yrs 3 mos

• Preparation and management of technical documentation, to include training materials and
• end user materials, such as help guides, tip sheets and technical documentation pertaining to
• in-house applications.
• General administrative tasks including assisting with project activities.

Jan 2018 – Jun 2025 · 7 yrs 5 mos

• I am doing freelancing work in Content Writing.

Mar 2015 – Present · 11 yrs 1 mo · Charlotte, North Carolina Area

• We build open source technology and organize a network of people dedicated to making government services simple, effective, and easy to use.
• We are civic minded idea-makers, developers, designers and researchers that partner with our local government to develop innovative solutions for citizens and government.

Mar 2015 – Present · 11 yrs 1 mo · Charlotte, North Carolina Area

• Volunteer as a Software Test Engineer. QA Programmer. I am working for the USA's IT code association which is head quartered at San-Francisco, CA, USA. We are working along with the government as well.

Feb 2015 – Present · 11 yrs 2 mos · Charlotte, North Carolina Area

• I have joined Microsoft's MVP Mentoring Program. I am working towards Microsoft Technologies and want to become MVP for one major MS technology.
• I am certified as MCTS by Microsoft's Head Quarters, Seattle, USA. I am awarded with a "Microsoft's Wallet / Visiting Card" by Microsoft's HQ, Seattle, USA.
• I am certified as MCITP & CCNA by New Horizons Computer Learning Centers, Inc. head quartered at PA, USA (Worldwide HQ) and CA, USA (Americas HQ). NHCLC is collaborated with Microsoft for MS Certifications. It is one of the pro-metric center for Microsoft Certifications at New Delhi, India. I am certified from Microsoft Gold Partners (Seattle, USA) for MCITP through New Horizons Inc.

Jan 2012 – Jan 2013 · 1 yr · Gurgaon (New Delhi), India

• Developed new insights and understanding of business performance based on data and statistical methods.
• Extensively used statistical and quantitative analysis; explanatory and predictive modeling.
• Used fact-based management to drive decision making.
• Applied Web-analytics for data generation and report creation.
• Quality analysis of the reports generated from database.

Jan 2011 – Present · 15 yrs 3 mos · India

• I am a registered NSR by NASSCOM. I am a registered member of this organization.

Jan 2011 – Jan 2012 · 1 yr · Bangalore, India

• Provided technical resolutions to the Iberdrola's (Spain) - Scottish Power, Scotland for their routine networking issues.

Jan 2008 – Jan 2009 · 1 yr · Gurgaon (New Delhi), India

• Analyzed data of the field offices for the products and services like Financial Planning, Banking and cash management, Investments, Insurance and annuities.
• Managed Data security and handled Data Analytics in Compliance across the globe.
• Worked on internal software systems for data security.
• Worked on E-Security, Compliance network, analysis, surveillance, data privacy and data security of clients from USA, Canada, Europe, Asia and Latin/South America.

Jan 2007 – Jan 2007 · 0 mo · Noida (New Delhi), India

• Created Cash Collection Application.
• Assisted in creation of Library management system.
• Implemented Inventory control system for the steam manufacturing unit.