Mar 2024 – Sep 2024 · 6 mos · Bellevue, Washington, United States · Hybrid

• I architected and operated large‑scale distributed data systems supporting AI‑driven decisioning. My focus was stabilizing high‑volume ingestion pipelines, improving observability, and reducing cognitive load for downstream teams.
• I diagnosed and resolved critical data skew in a 60 TiB nightly Spark ingestion pipeline for a ScyllaDB‑backed identity graph, restoring reliability for downstream AI workloads.
• I owned schema design, Flink ingestion, and Airflow orchestration for AI‑critical warehouse data.
• I built introspection and observability tooling that improved debugging velocity for data‑science teams.
• I introduced deterministic ingestion patterns and schema governance to reduce operational surprises.

Jul 2022 – Feb 2024 · 1 yr 7 mos

• I served as a platform architect modernizing Virtana’s cloud cost‑management backend. My work unified the data‑layer architecture, introduced deterministic workflow patterns, and raised engineering discipline across a distributed team.
• I led adoption of Snowflake to replace an underperforming Athena/Redshift/Glue stack, designing the full data layer including Snowpipe ingestion, SSO, Terraform provisioning, and schema standards.
• I implemented dynamic Airflow DAG orchestration and BDD‑driven integration/canary testing, creating predictable, governed workflows.
• I built Neptune graph‑database integration with Spark pushdown support to model cloud resource topology.
• I reduced operational noise and improved developer confidence through clearer boundaries and deterministic execution paths.

Feb 2021 – Jul 2022 · 1 yr 5 mos · Washington, United States

• I helped enterprises adopt reactive, message‑driven systems and translated complex distributed‑systems concepts into humane, comprehensible models for engineers, managers, and executives.
• I guided enterprise clients in designing resilient Akka‑based architectures achieving 99%+ uptime under load.
• I delivered technical narrative for Akka and Kalix across engineering, management, and finance stakeholders.
• I conducted architecture and code reviews that improved reliability, throughput, and operational clarity.
• I served as a stabilizing presence for teams adopting unfamiliar distributed‑systems patterns.

May 2019 – Jan 2021 · 1 yr 8 mos · Bellevue, Washington, United States

• I operated at platform‑architecture altitude, modernizing Apptio’s multi‑tenant SaaS through streaming, orchestration, and engineering‑discipline improvements.
• I modernized the microservices platform using Kafka, Akka Streams, and Kubernetes to support multi‑tenant, high‑throughput workloads.
• I introduced BDD testing practices and improved engineering hygiene across teams.
• I built autoscaling and orchestration patterns that reduced operational toil and improved system predictability.
• I led DEI Allies initiatives during COVID‑19, reinforcing humane, inclusive engineering culture.

May 2018 – May 2019 · 1 yr · Redmond, Washington

• I contributed to high‑stakes fulfillment and media‑integration systems across Xbox and Azure, operating as a systems stabilizer in complex, multi‑team environments.
• I delivered public/private cloud separation in the Xbox/Azure fulfillment pipeline, enabling Microsoft’s successful JEDI contract bid.
• I implemented Movies Anywhere integration and contributed to platform vNext architecture.
• I improved reliability and clarity in fulfillment workflows spanning multiple cloud boundaries and partner ecosystems.
• I reduced cognitive load for partner teams by clarifying data flows, failure modes, and operational boundaries.

Jun 2014 – Nov 2017 · 3 yrs 5 mos · Redmond, WA

• I owned global content‑publishing systems and led high‑risk migrations across Windows and Azure ecosystems. This was the period where I began operating at principal‑altitude, designing humane, deterministic workflows for systems touching every Windows 10 device worldwide.
• I retired a $1.5M/year legacy ad platform by designing and executing a full migration to a Cosmos DB–backed publishing service with parallel‑path validation and flawless cutover.
• I rebuilt the global content‑publishing pipeline for Windows 10 lock‑screen and engagement content, including URL‑rewrite logic across millions of records.
• I designed authorization layers enabling government‑cloud support and private‑store segmentation.
• I raised engineering discipline and reduced operational load across Windows content‑publishing teams.

Nov 2017 – May 2018 · 6 mos · Bellevue, Washington

• I designed ingestion and observability infrastructure for Smart Data Center initiatives, applying distributed‑systems patterns to improve reliability and clarity.
• I designed a pluggable data‑ingestion system with adapter architecture to support diverse observability sources.
• I built ingest gateways for Azure Log Analytics using Java and Akka, translating Scala actor‑model patterns into Java implementations.
• I improved ingestion reliability and reduced operational friction for downstream teams.

Jun 2012 – Jun 2014 · 2 yrs · Greater Orlando

• I built ingestion and transformation systems for Google Shopping, improving data quality and reliability for high‑volume merchant feeds.
• I built catalog‑ingestion tooling, e‑commerce feed processing, and Hadoop→MySQL bridging pipelines.
• I improved data quality and ingestion reliability through deterministic validation and transformation patterns.
• I strengthened operational clarity for downstream teams by stabilizing brittle ingestion paths.

Mar 2012 – Jun 2012 · 3 mos · Maitland, FL

• I worked across financial systems, batch workflows, and mainframe‑adjacent integrations — early experience that shaped my instincts for correctness, clarity, and operational safety.
• I developed and maintained financial‑processing modules used by banking clients.
• I debugged and stabilized legacy code paths in high‑volume batch workflows.
• I translated business rules into deterministic logic with senior analysts.
• I built maintainable workflows in an environment still transitioning from waterfall‑era practices.

Sep 2011 – Mar 2012 · 6 mos · Greater Orlando

• I joined during a period of organizational collapse, shortly before the entire engineering team quit. I became the stabilizing force in a chaotic environment — an early lesson in resilience and humane engineering.
• I took ownership of abandoned codebases and undocumented workflows after a full‑team departure.
• I reverse‑engineered critical components to keep consumer‑finance applications functioning.
• I introduced structure, documentation, and predictable development practices.
• I learned firsthand how toxic environments create brittle systems — and how humane practices restore stability.

Apr 2011 – Sep 2011 · 5 mos

• This was my first post‑Symantec engineering role, building internal systems in a politically charged, high‑pressure environment. It taught me early lessons about boundaries, clarity, and designing software that remains reliable even when the organization isn’t.
• I built and maintained internal applications supporting healthcare‑related operations.
• I improved reliability of brittle legacy components through clearer logic paths and defensive coding.
• I navigated a toxic environment while maintaining engineering integrity.
• I strengthened debugging and failure‑mode analysis skills that later became central to my architectural identity.

Jun 2007 – Apr 2011 · 3 yrs 10 mos

• I progressed from frontline support to backline SME to BI platform engineer. I learned failure modes from the practitioner’s pain backward — a foundation that shaped the architectural instincts I rely on today.
• I supported enterprise customers (including Microsoft data centers) through high‑severity incidents.
• I built a technote‑lookup platform and an OLAP query‑abstraction layer solving a multi‑date‑dimension problem with no published solution.
• I delivered reporting and BI tooling that reduced cognitive load for support teams.
• I spoke at ONetUG and SQL community meetups on Onion Architecture and BDD practices.

Jan 1999 – Jan 2000 · 1 yr

• Primarily Exchange helpdesk support but also provided application support for Microsoft Office products, account resets for various systems, and various other helpdesk activities

Jan 1995 – Jan 1997 · 2 yrs

• Various IT projects

Jan 1993 – Jan 1995 · 2 yrs

• IT implemention, helpdesk support, and network administration