LakshmiNarayanan T — Operations Associate
With 11 years of proven expertise in US Healthcare Revenue Cycle Management (RCM), I specialize in Durable Medical Equipment (DME) billing processes, ensuring accuracy, compliance, and operational excellence. As a Team Leader, I drive performance, mentor teams, and streamline workflows to improve productivity and client satisfaction. My Lean Six Sigma Black Belt certification has enabled me to implement process improvements, reduce errors, and deliver measurable cost savings. Recently, I upskilled in Artificial Intelligence & Machine Learning using Python (accredited by IITM Pravartak via Swayam), equipping myself with advanced data-driven and automation skills to adapt to the evolving healthcare landscape. 💡 I am passionate about bridging my domain expertise in US Healthcare Billing with AI-driven innovation to create smarter, more efficient processes in the RCM industry.
Stackforce AI infers this person is a Healthcare Revenue Cycle Management expert with a focus on process excellence and AI integration.
Location: Chennai, Tamil Nadu, India
Experience: 11 yrs 3 mos
Career Highlights
- 11 years of expertise in US Healthcare Revenue Cycle Management.
- Lean Six Sigma Black Belt certified, driving process improvements.
- Upskilled in AI & ML, integrating technology in healthcare.
Work Experience
Prochant
Team Leader - US healthcare Operations (2 yrs)
AGS Health
Team Lead (1 yr 1 mo)
athenahealth
Senior Issue Resolution Analyst (1 yr 10 mos)
Prochant India
Process coach (5 yrs 2 mos)
Technosoft Corporation
Trainee Associate (1 yr 1 mo)
Education
Bachelor of Engineering - BE at Sakthi Mariamman Engineering College (SMEC)
MBA - Master of Business Administration at Annamalai University
Bachelor’s Degree at University of Madras