LakshmiNarayanan T

Operations Associate

Chennai, Tamil Nadu, India11 yrs 3 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • 11 years of expertise in US Healthcare Revenue Cycle Management.
  • Lean Six Sigma Black Belt certified, driving process improvements.
  • Upskilled in AI & ML, integrating technology in healthcare.
Stackforce AI infers this person is a Healthcare Revenue Cycle Management expert with a focus on process excellence and AI integration.

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Skills

Other Skills

Quality AssuranceUS Healthcare RCM & DME BillingTeam Leadership & Performance ManagementLean Six Sigma Black Belt (Process Excellence)AI/ML with Python (Data Analysis & Automation)Process OptimizationComplianceData SciencePycharmChittiDurable Medical EquipmentMedicareInsurance ClaimsCustomer Service RepresentativesMedical Terminology

About

With 11 years of proven expertise in US Healthcare Revenue Cycle Management (RCM), I specialize in Durable Medical Equipment (DME) billing processes, ensuring accuracy, compliance, and operational excellence. As a Team Leader, I drive performance, mentor teams, and streamline workflows to improve productivity and client satisfaction. My Lean Six Sigma Black Belt certification has enabled me to implement process improvements, reduce errors, and deliver measurable cost savings. Recently, I upskilled in Artificial Intelligence & Machine Learning using Python (accredited by IITM Pravartak via Swayam), equipping myself with advanced data-driven and automation skills to adapt to the evolving healthcare landscape. 💡 I am passionate about bridging my domain expertise in US Healthcare Billing with AI-driven innovation to create smarter, more efficient processes in the RCM industry.

Experience

11 yrs 3 mos
Total Experience
2 yrs 3 mos
Average Tenure
2 yrs
Current Experience

Prochant

Team Leader - US healthcare Operations

Apr 2024 – Present · 2 yrs · Chennai, Tamil Nadu, India · On-site

Ags health

Team Lead

Feb 2023 – Mar 2024 · 1 yr 1 mo · Chennai, Tamil Nadu, India · Remote

Athenahealth

Senior Issue Resolution Analyst

Apr 2021 – Feb 2023 · 1 yr 10 mos · Chennai, Tamil Nadu, India

  • Claim resolution, Sale force integrated client support with technology support.

Prochant india

Process coach

Feb 2016 – Apr 2021 · 5 yrs 2 mos · Chennai, Tamil Nadu, India

  • End to End RCM. Training

Technosoft corporation

Trainee Associate

Oct 2014 – Nov 2015 · 1 yr 1 mo

  • Provider data management. Updating the provider data's with given details.

Education

Sakthi Mariamman Engineering College (SMEC)

Bachelor of Engineering - BE

Jan 2010 – Jan 2014

Annamalai University

MBA - Master of Business Administration — Human Resources Development

Jan 2018 – Jan 2020

University of Madras

Bachelor’s Degree — Criminology

Jan 2015 – Jan 2018

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