abdul fazil

Operations Associate

New Delhi, Delhi, India11 yrs experience
Highly Stable

Key Highlights

  • Experienced in workshop operations management and team supervision.
  • Strong customer service skills with a focus on satisfaction.
  • Proficient in safety compliance and inventory management.
Stackforce AI infers this person is a skilled automotive service manager with expertise in workshop operations and customer satisfaction.

Contact

Skills

Core Skills

ManagementCustomer InteractionEvaluator

Other Skills

Workshop Operations ManagementTeam Supervision and CoordinationCustomer Service and SatisfactionInventory and Tools ManagementSafety and ComplianceTeam BuildingMaintenance and RepairPerformance ImprovementComputer CompetencyManufacturing SafetyInventory ManagementManage client expectationsTechnical Staff ManagementDecision-MakingMaintenance Supervision

Experience

Kisan trading concern

Workshop Manager

Present

  • Responsibilities:
  • 1. Workshop Operations Management
  • Supervise daily workshop operations, ensuring timely and efficient vehicle servicing, repairs, and maintenance.
  • 2. Team Supervision and Coordination
  • Manage a team of technicians, mechanics, and support staff, assigning tasks and monitoring performance to maintain service quality.
  • 3. Customer Service and Satisfaction
  • Interact with customers to understand their vehicle issues, provide repair estimates, and ensure timely delivery of services to meet customer expectations.
  • 4. Inventory and Tools Management
  • Monitor and manage inventory levels of spare parts, tools, and equipment, ensuring availability for uninterrupted workshop operations.
  • 5. Safety and Compliance
  • Ensure adherence to safety standards, workshop regulations, and manufacturer guidelines for all vehicle servicing and repair activities.
Workshop Operations ManagementTeam Supervision and CoordinationCustomer Service and SatisfactionInventory and Tools ManagementSafety and ComplianceManagement+1

Spinny

Hub inspector

Nov 2025Present · 5 mos

Evaluator

Kisan trading concern, nepal

Workshop Manager

Jan 2015Aug 2025 · 10 yrs 7 mos · Nepal

Education

Mangalayatan University, Aligarh

Bachelor of Business Administration - BBA

Jan 2025Present

BSS

Master's Degree

Jan 2020Jan 2022

Bharat Sevak Samaj

Diploma mechanical engineering techniques

Jan 2020Jan 2022

Uttar Pradesh State Board of High School and Intermediate Education (UPMSP)

High School Diploma

Jan 2012Present

Board of Intermediate & Secondary Education Mardan

High School Diploma

Jan 2010Present

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