Dec 2019 – Jun 2022 · 2 yrs 6 mos · Delhi, India

• Handling legal backend operation with 10 team members, guiding them and encouraging to complete their work timely. Encourage them also to learn new things which would help in their future growth.
• Co-ordination with other team members (i.e., IT, Business, HR team, Insurance etc.)
• Schedule and coordinate meetings, management reports for seniors and C-level executives.
• Helping to Advocates and Authorized Representatives (AR) by doing compliance task in running cases. As well as tracking of dispatched summons & court notices etc. and attest the tracking report with POD for submitting in the court while appearing in the Court.
• Manage National Lok Adalat Process on quarterly basis on approximately more than 50000 clients and handling the process activities as below mentioned-
•  Finalized the clients list those have missed their EMIs to pay.
•  Share final list of defaulters to Cluster Heads.
•  Ask them to visit in the district courts and get permission to conduct National Lok Adalat at court premises.
•  Drafting of Lok Adalat Notice in Hindi/English/Punjabi/Orrisa language and prepare notices.
•  Allow them advance amount to bear their court, printing and other misc. expenses.
•  Distribute the notices to clients’ house and conducting Nation Lok Adalat on decided Lok Adalat day.
•  Comparison report before lok adalat or during lok adalat of Clusters and Branches.
• Preparing different kind of reports for Seniors & Management
• Data upation of daily listing legal cases.
• Various kind of notice data ready, mail merging, printing, packing and send to fraud defaulters & Staffs: -
•  LRN
•  LN
•  Sale Intimation of Property Notice
•  Fraud Staffs' Notice
• Publish cause list on a daily basis so that all hearing to be attended timely and avoid any adverse order against company.
• Various kind of compliances to be ready and submit in the courts timely : -
•  Summons/Court Notice
•  PF/RC of Warrants/82 Proceeding/Summons
•  Condonation of Delay application

Jan 2018 – Nov 2019 · 1 yr 10 mos · Gurgaon, India

• Data Analysis of all the legal data & defaulters.
• Responsible for initial process of different type of legal
•  Arbitration: -
•  Execution Petition (EP):
•  Sec-138: -
• Responsible for operation activities: -
•  Validation of advocate bills and process in finance to release payment timely
•  Validation of team members’ claims (Local Conveyance, Tour & Travel and Petty cash) then send to finance to release payment
•  Timely submission of Retainers monthly invoice so that payment can be done
• Update various kind of legal data: -
•  Arbitration
•  Execution Petition (EP)
•  Sec-138
•  Against
•  Sec-34
• Co-ordination with the team for updating legal data.
• Publishing Weekly various MIS: -
•  Team Performance – Stage wise
•  Region Wise
•  Legal vs Collection Wise
•  Team Performance – Target vs Achievement
• Responsible for retainers Process: - New retainers hire, Joining proposal, approval
• from the higher authority, Joining formalities, monthly invoicing payout etc.
• Legal data upation on ERP on monthly basis.
• Send the various types of notices i.e. Demand notice, Sec-138 notice,
• Appointment cum consent letter etc. to defaulter schools.
• Prepare projected Budget Report and closely monitoring it.

Mar 2010 – Nov 2017 · 7 yrs 8 mos · Gurgaon, India

•  Contribute and lead where required in the transformation of all business
• Stakeholders by working with the business to interpret develop and influence
• their business reporting objectives and requirements.
•  Arrange anomalies of consumption and identify errors in data and take measures to resolve them.
•  Generate actionable insights on the basis of data analysis and business context.
•  Lead day to day business metric tracking and guiding the organization.
•  CxO level weekly performance dashboard:
• Designed performance dashboard of important business metrics from different teams of the company. Update the dashboard on weekly basis and report the metrics to CxO level people.
•  Acquire data from primary or secondary data sources and maintain databases/data systems identify, analyze, and interpret trends or patterns in complex data sets.
•  Customer Analysis: Categorized customers in different segments based on their
• revenue and potential, this helped strategic planning, cross-sell, marketing,
• technology, the sales team to make data-driven decisions. Carried out the descriptive analysis of
• top customers by region and category.
•  Highly focused on Partners performance trends and finding where support to be needed.
•  Weekly and monthly revenue reconciliation with finance team and assured to teams that data should be match.
•  Need to see facts, figures, crunching numbers through the data. After that analyze and visualize it to find conclusions.
•  Publish various reports on Daily, Monthly and Yearly basis as per Management requirement.
•  Validate client service activation request and after validating send it to delivery team.
•  Lead to Partners & Clients queries based on service, payments and Commission Resolve their issue timely.
•  Provide useful information to BU heads so that they can take better Business Decisions.
•  Prepare incentive reports for the team on monthly basis and ensure that incentive pay out gone as per TAT.

Nov 2008 – Feb 2010 · 1 yr 3 mos · Gurgaon, India

• Indiabulls Financial Services – Gurgaon
• MIS Officer Nov-2008 to Feb-2010
• Indiabulls has a strong presence in important sectors like financial services & real estate through independently listed companies and Indiabulls Group continues its journey of building businesses with strong cash flows.
• Duties:
• Data extract from complex systems and organise this data into useful information.
• Prepare a list of defaulters which have made by predefined strategy and sent them legal notices for make the payment.
• Send the various types of notices i.e. Demand notice, Legal Notice, Loan Recall Notice, Presale Notice etc to defaulters
• Prepare department monthly and day to day expenses data.
• Reimbursement the bills of travel, post office expenses, notices, mobile bills etc.
• Prepare a list of defaulters those are under act 138 and issue 138 notices against them.
• Coordinate with the branches to arrange required documents
• Publish daily, weekly and monthly reports.
• Responsible for dispatch notices and documentation activities.