R

Roopa Haridas

Associate Consultant

Bengaluru, Karnataka, India16 yrs 7 mos experience
Highly Stable

Key Highlights

  • 14 years of diverse banking experience
  • Transitioned to technical writing in fintech
  • Freelance writer with published works
Stackforce AI infers this person is a Fintech professional with expertise in compliance and technical writing.

Contact

Skills

Core Skills

Technical WritingCreative WritingRetail BankingCompliance ManagementCredit ManagementTrade Finance

Other Skills

Financial RegulationsCompliance RegulationsCustomer ServiceBranch ManagementTrade ComplianceAnti-Money LaunderingBusiness Process ImprovementLoansRegulatory GuidelinesDocumentationTeamworkProblem SolvingOperations ManagementTechnical DocumentationAML

About

I started my banking career with Federal Bank in August, 2008 which spanned across 14 years. During this long stint, I had the opportunity to don different roles across branches which include customer service , CASA accounts management, retail and agricultural credit (appraisal, processing, documentation and post sanction follow up ), technical documentation, trade finance, regulatory compliance and KYC/AML monitoring cum reporting. It was an organic growth and helped me grow as a person too. I resigned from Federal Bank on 10th Jan, 2023 to explore new avenues of learning and experience the excitement of things I have never tried before. I briefly served as Finance Head at Vaisesika Consulting Pvt Ltd (an IT firm based at Infopark, Kochi) from Jan 19th, 2023 till April 30, 2023.This brief stint in the nascent stage of a company gave me a great opportunity to work across profiles and do cross-functional roles I wanted a break from banking and finance ; and found myself interested in Technical Writing, a profession which requires the odd, but interesting combination of writing skills and technical knowledge. After gaining the required skills needed to start as a technical writer, I got an opportunity to work at Razorpay, an Indian fintech company, where I could leverage my banking experience too! Here, my profession was a happy amalgamation of what I have learnt through experience and education, combined with my skill in writing. I have now moved to ServiceNow , as part of the Financial Services Operations product content team. On the personal front, I am an ardent lover of literature, classical dance, music, vintage architecture, interior designing and fashion. I love immersive and slow travel, history walks and occasional treks. I also get inspired by stories of people and their personal journeys. I enjoy delving deeper into history, culture, environment and sustainability. I sometimes try my hand at creative writing - I have scripted a documentary, published book reviews and travel articles. I am a constant learner and extremely enthusiastic about learning anything new!

Experience

Servicenow

Technical Writer

Jan 2026Present · 3 mos · Bengaluru · Hybrid

Razorpay

Technical Writer

Jun 2024Dec 2025 · 1 yr 6 mos · Bengaluru, Karnataka, India · Hybrid

Technical Writing

Atta galatta

Book Reviewer

Sep 2023Sep 2024 · 1 yr · Bengaluru · Remote

  • Freelanced as a review contributor by reviewing books across genres
Creative Writing

Federal bank

6 roles

Retail Banking Specialist cum Compliance Officer

May 2021Jan 2023 · 1 yr 8 mos · On-site

  • Worked as retail loans officer (credit appraisal, processing, disbursal, post-sanction follow-up and documentation) . Was the nodal officer for compliance of the branch, directly reporting H.O. Also handled inspection and audit related functions.
Financial RegulationsCompliance RegulationsRetail BankingCustomer ServiceBranch ManagementTrade Compliance+11

Credit and Compliance Manager

Jun 2018May 2021 · 2 yrs 11 mos · On-site

  • Was in charge of agricultural lending, loans under government schemes, loans recovery and one-time settlements and retail loans (housing loans, property loans, car loans and personal loans). Did a couple of technical documentation projects too, related to core banking software update. Was also the Compliance Monitoring Officer of the branch
Compliance ManagementFinancial RegulationsCustomer ServiceKYC VerificationCredit Risk ManagementRegulatory Guidelines+4

Forex Manager

Promoted

Apr 2014Jun 2018 · 4 yrs 2 mos · On-site

  • Was in charge of retail loans (car loans and personal loans), forex and trade finance, compliance monitoring (KYC/AML)
Compliance ManagementFinancial RegulationsCustomer ServiceBranch ManagementKYC VerificationCredit Risk Management+3

Assistant Manager-Transactions and Compliance

Sep 2010Apr 2014 · 3 yrs 7 mos · On-site

  • Was in charge of transaction supervision, gold loans, individual forex transactions,KYC-AML compliance, ATM and cash management.
Compliance ManagementFinancial RegulationsCustomer ServiceBranch ManagementKYC VerificationRegulatory Guidelines+1

Probationary Officer

Oct 2009Sep 2010 · 11 mos · On-site

  • Was in charge of CASA accounts management, taxation and filing, customer support , ATM management and regulatory compliance
Compliance ManagementFinancial RegulationsCustomer ServiceBranch ManagementKYC VerificationRegulatory Guidelines

Probationary Officer

Aug 2008Oct 2009 · 1 yr 2 mos · On-site

  • Was in charge of approval of financial transactions , cash management, CASA customer support, ATM management, cheque clearing and ODCC accounts operations management
Compliance ManagementCustomer ServiceKYC VerificationRegulatory Guidelines

Govt victoria college

Teaching Faculty

Jul 2007Mar 2008 · 8 mos · Palghat, Kerala, India · On-site

  • Guest Faculty at Dept of English
Communication

Niit limited

Teaching Faculty

Nov 2005Apr 2006 · 5 mos · Palghat, Kerala, India · On-site

Education

Indian Institute of Management, Kozhikode

Advanced Data Analytics for Managers — Data Processing and Data Processing Technology/Technician

Apr 2024Apr 2025

Govt Victoria College

MA English — English Language and Literature/Letters

Jun 2003Mar 2005

NIIT

GNIIT — Software programming and information systems

Jun 2000Sep 2004

Govt Victoria College

Bachelor of Science - BS — Physics

Jun 2000Mar 2003

IIBF

Certificate in MSME

IIBF

JAIIB — Accounting and Banking

Stackforce found 100+ more professionals with Technical Writing & Creative Writing

Explore similar profiles based on matching skills and experience