Jul 2022 – Jan 2026 · 3 yrs 6 mos

• Manage a team that serves three functions core to the operations: active daily management, tying daily activity through metrics to annual budget targets; development of organization-wide technology and operations priorities aligned with business objectives; and standing up a new market training and onboarding function.

Jul 2021 – Jul 2022 · 1 yr

• Develop and facilitate the management of market-focused strategies and performance plans. Partner with finance on the integrated budget and in-year monitoring against budget. Prioritize resourcing to support budget initiatives.

Apr 2020 – Jul 2021 · 1 yr 3 mos

• Ideation and clinical program development with the Chief Medical Officer across all agilon health markets. Refining and "productizing" clinical program playbooks to include sizing of the opportunity, analysis of the business case, and assessment of operational requirements. Coordination and collaboration with health plans, specialists, and potential partners around programs and provider strategies.

Nov 2019 – Apr 2020 · 5 mos

• Works collaboratively with business, quality and clinical programs to develop, implement, and evaluate programs to drive cost reductions. Facilitates cross-sectional work groups, develops and evaluates business cases, and fosters innovation and collaboration across national markets.

Mar 2019 – Nov 2019 · 8 mos

• Experienced consultant with a clear track record of helping groups achieve success. Strong quantitative background, together with the ability to quickly analyze complex situations, develop creative solutions, and communicate key results to external audiences and clients. Adept at collaborating with and managing team members, while leveraging attention to detail and personal drive to get the work done efficiently and effectively.

Oct 2016 – Nov 2019 · 3 yrs 1 mo

• Caitlin Feller, MPP, PCMH CCE is the Director of Clinical Strategy at Community Health Solutions, a consulting firm with a mission is to help people improve health and health care for populations and communities. Caitlin is the Director of the regional office in Austin, Texas. She currently develops new business opportunities and on existing projects to help clinical organizations improve quality, optimize care models, create community linkages, and demonstrate value. Many of these projects are conducted through Action Learning Networks (SM), whereby groups of individuals and organizations work across sectors to learn and implement effective policies and practices for health improvement.

Aug 2014 – Sep 2016 · 2 yrs 1 mo

• As a Principal, Caitlin developed business opportunities and wrote proposals in addition to fulfilling project management roles and responsibilities. Project topic areas included health care quality improvement, patient-centered medical home (PCMH) development, chronic care improvement and integrated oral and behavioral health care. Through these projects, she provided practical, hands-on support for dozens of clinician practice teams working on improving and sustaining quality. She also provided training, technical assistance, and analytic support to help health care organizations demonstrate their value to key stakeholders.

Apr 2012 – Aug 2014 · 2 yrs 4 mos

• Fulfills all responsibilities of Senior Associate Analyst plus proactively manages projects including client communications, meeting management, product management, quality assurance, and achievement of deadlines.

Oct 2011 – Apr 2012 · 6 mos

• Responsible for proactive planning and execution of web-based research, data development, data analysis, and product development. Also responsible for designing an maintaining web-based collaboration platforms. May be asked to deliver presentations and fulfill specific project management duties as needed. Proactive spirit of client service, innovation, and collaboration required.

Feb 2011 – Oct 2011 · 8 mos

• Responsibility for data development, data analysis, and product development. Also responsible for maintaining web-based collaboration platforms. Proactive spirit of client service, innovation, and collaboration required.

Nov 2010 – Nov 2019 · 9 yrs

Nov 2010 – Feb 2011 · 3 mos

Aug 2009 – Dec 2009 · 4 mos

• "Research Methods and Data Analysis" graduate course.
• Led weekly class and assisted first year graduate students in the Frank Batten School of Leadership and Public Policy.

Jun 2009 – Aug 2009 · 2 mos

• As one of 25 NNEMS fellows nationwide, conducted comprehensive research and interviews and generated findings and recommendations that will serve as basis for the EPA's Office of Brownfields and Land Revitalization (OBLR) future sustainability pilots.
• With OBLR Director, attended Chicago-based national meeting of experts analyzing the Great Lakes Legacy Act's application to waterfront property revitalization. Edited related pre-conference white paper and post-conference summaries. Coordinated and participated in separate "listening sessions" with area stakeholders and EPA's Assistant Administrator of Office of Solid Waste and Emergency Response. Drafted and distributed session summaries to participants and EPA administrators.

Jul 2007 – Apr 2009 · 1 yr 9 mos

• Transfer of Development Rights Program: Researched the feasibility of a Transfer of Development Rights (TDR) program in Albemarle County, Virginia. Attended bi-weekly community forums held by representatives from the County, Chamber of Commerce, Southern Environmental Law Center, the farming community, and the media. Prepared briefing materials for underlying negotiations to facilitate discussions and educate stakeholders. Studied and compiled a comprehensive review of TDR empirical evidence. Report analyzed effects of open space, conservation easements, downzoning, and other land use regulations on property values.
• "Virginia Performs" Initiative. Researched key performance measures in Virginia and across the nation, focusing on education, health and family, and the economy, for this public-private partnership designed to enhance state government's transparency. Prepared in-depth statistical analyses relying upon multi-state, multi-indicator, and independently generated regional comparisons.

May 2007 – Jul 2007 · 2 mos

• I participated in presentations to Governor Kaine, his Cabinet, and interested citizens. In addition, I attended and contributed to Council meetings with the Governor’s Chief of Staff, Secretary of Technology, other Cabinet officials, and key business leaders. I also expanded and enhanced the "Virginia Performs" website. I shadowed now-Chief Technology Officer of the United States.

May 2006 – Aug 2006 · 3 mos

• I contributed to the goals of Governor-appointed Council to promote government accountability and both identify and address "high priority" issues. Through this work, I helped launch the Governor's "priority website initiative" (www.vaperforms.virginia.gov) on Virginia's performance measures. I drafted and edited website copy on crime and third grade reading, among other indicators.