Ankita singh

Operations Associate

Ahmedabad, Gujarat, India9 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in enhancing customer satisfaction.
  • Expertise in strategic initiatives for service delivery.
  • Strong background in relationship building across sectors.
Stackforce AI infers this person is a Customer Service and Relationship Management expert in the telecommunications and banking sectors.

Contact

Skills

Core Skills

Account ManagementData AnalysisProject ManagementSales Management

Other Skills

AccountingFinancial AnalysisProfile managementData PresentationMicrosoft PowerPointClient PresentationAnalytical SkillsCustomer SupportRelationship BuildingLeadershipProblem SolvingTarget AudienceStrategic InitiativesCustomer SatisfactionCommunication Training

About

As a Regional Service Manager at Vodafone Idea Limited for over three years, I focus on enhancing customer satisfaction through strategic initiatives that support effective service delivery. My work emphasizes aligning customer-centric approaches with organizational goals to deliver impactful results. With professional experience spanning the banking and corporate sectors, I bring expertise in understanding target audiences and fostering strong customer relationships. Committed to driving value-oriented solutions, I aim to create effective service strategies that contribute to organizational growth and success.

Experience

9 yrs 11 mos
Total Experience
1 yr 7 mos
Average Tenure
4 yrs 3 mos
Current Experience

Vodafone idea limited

Regional Service Manager

Jan 2022Present · 4 yrs 3 mos · Bengaluru, Karnataka, India · On-site

Account ManagementAccountingFinancial AnalysisProfile managementData AnalysisData Presentation+2

1to1help.net

Manager

Jun 2021Dec 2021 · 6 mos · Bangalore Urban, Karnataka, India

Analytical SkillsCustomer SupportRelationship BuildingProject ManagementSales ManagementLeadership+1

Hdfc bank

Relationship Manager

Mar 2020Dec 2020 · 9 mos · Karnataka, India

Analytical SkillsCustomer SupportRelationship BuildingProject ManagementSales ManagementLeadership+1

Oyo

Key Account Manager

Mar 2019Dec 2019 · 9 mos · Ahmedabad, Gujarat, India

Analytical SkillsCustomer SupportRelationship BuildingProject ManagementSales ManagementLeadership+1

Vodafone idea limited

Relationship Manager

Feb 2017Mar 2019 · 2 yrs 1 mo · Ahmedabad, Gujarat, India

Analytical SkillsCustomer SupportRelationship BuildingProject ManagementSales ManagementLeadership+1

Vodafone

Team Leader

Jun 2015Jan 2017 · 1 yr 7 mos · Ahmedabad, Gujarat, India

Analytical SkillsCustomer SupportRelationship BuildingProject ManagementSales ManagementLeadership+1

Education

NMIMS CDOE

Master of Business Administration - MBA — Marketing

Jan 2017Jan 2019

H. L. College of Commerce

Master of commerce — Accounting and Finance

Jan 2015Jan 2017

H. L. College of Commerce

Bachelor of Commerce - BCom — Accounting

Jan 2012Jan 2015

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