Kartik Chandra

Operations Associate

New Delhi, Delhi, India10 yrs 1 mo experience

Highly Stable

Key Highlights

Expert in training frameworks and quality audits.
Certified Lean Six Sigma professional with a data-driven mindset.
Proven track record in process excellence and operational performance.

Stackforce AI infers this person is a Fintech expert with strong capabilities in training and quality management.

Contact

Skills

Core Skills

Process ImprovementQuality Management

Other Skills

Business DevelopmentProcess Improvement ProjectsQuality ControlQuality Process DevelopmentAnalytical SkillsQuality AssuranceQuality Control ReportingEnglishCustomer Relationship Management (CRM)Customer QualityQuality OperationsSix Sigma Green BeltProject ManagementFinancial AuditsProject Leadership

About

Results-driven Training & Quality Manager with proven experience in building high-performing teams, driving process excellence, and improving operational performance in fast-paced digital and fintech environments. Currently associated with LoansJagat.com, focusing on capability building, quality governance, and performance optimization. Brings cross-industry experience from RupeeQ, Paisabazaar, and Magicbricks, with strong expertise in training frameworks, quality audits, SOP design, KPI tracking, and continuous improvement. Adept at aligning people, process, and performance to deliver scalable growth and consistent customer experience. A Certified Lean Six Sigma professional (GB | WB | YB) with a data-driven mindset and hands-on approach to problem-solving, root cause analysis, and productivity enhancement. Core strengths include: • Training Strategy & Team Enablement • Quality Management & Compliance • Process Improvement & SOP Implementation • Performance Metrics & Productivity Enhancement • Stakeholder & Cross-functional Collaboration Open to Quality Manager and leadership roles where operational excellence, structured systems, and empowered teams drive measurable business impact.

Experience

10 yrs 1 mo

Total Experience

3 yrs 2 mos

Average Tenure

6 mos

Current Experience

Loansjagat.com

Training And Quality Manager

Oct 2025 – Present · 6 mos · Noida, Uttar Pradesh, India · On-site

Rupeeq

Training & Quality Manager

Oct 2024 – Sep 2025 · 11 mos · Noida, Uttar Pradesh, India · On-site

As a dedicated Training and Quality Manager, I specialize in developing and implementing effective training programs that drive employee performance and enhance organizational quality standards. With a strong background in instructional design and quality assurance, I leverage data-driven insights to identify skill gaps and optimize training initiatives.
I am passionate about fostering a culture of continuous improvement, ensuring that teams are equipped with the knowledge and tools needed to excel. My expertise includes conducting needs assessments, developing e-learning modules, and facilitating workshops that engage and empower employees.
Through collaboration and a commitment to excellence, I strive to create a learning environment that not only meets compliance standards but also promotes innovation and growth. Let's connect to explore how we can elevate training and quality initiatives within your organization.

Business DevelopmentProcess ImprovementProcess Improvement ProjectsQuality ControlQuality Process DevelopmentAnalytical Skills+1