A

Akash Jain

Director of Engineering

Bengaluru, Karnataka, India18 yrs 6 mos experience
Highly Stable

Key Highlights

  • Expert in building scalable e-commerce solutions.
  • Led engineering teams to develop innovative customer support technologies.
  • Pioneered big data applications for audience targeting and recommendations.
Stackforce AI infers this person is a seasoned leader in E-commerce technology with expertise in Big Data and Distributed Systems.

Contact

Skills

Core Skills

Big DataDistributed SystemsCustomer Support TechMarketplace Development

Other Skills

Open Source TechnologiesScaling systemsIVRVoice TelephonySelf-serve SystemsAudience TargetingRecommendation SystemsPricing EngineAccounting SystemsMobile PlatformsEmbedded SystemsAlgorithmsC++Visual C++Data Structures

Experience

18 yrs 6 mos
Total Experience
4 yrs 7 mos
Average Tenure
2 mos
Current Experience

Super.money

Sr. Director of Engineering, Flipkart

Mar 2026Present · 2 mos · Bengaluru

Cleartrip

Sr. Director of Engineering, Flipkart

Nov 2021Mar 2026 · 4 yrs 4 mos · Bengaluru

  • Tech & People

Protonn

Engineering

Aug 2021Oct 2021 · 2 mos · Bengaluru, Karnataka, India

Flipkart

Director Of Engineering

Jul 2013Aug 2021 · 8 yrs 1 mo · Bengaluru, Karnataka, India

  • 1. Built Customer Support Tech for Flipkart from Zero like IVR, Voice Telephony, Callback, Email, Agent facing systems and Self serve touchpoints for Customers at the scale of millions of orders per day.
  • 2. Enabled Flipkart in growing Ads revenue and doing Merchandising and Marketing through Big Data applications like Audience Targeting, Recommendation, Slice N Dice, ML pipelines, Billing, etc. Built a big data platform for customer visits with billions of events every day to be processed and stored. Built and grew a team of 30+ strong engineers and dev-ops.
  • 3. Put the foundation of Flipkart Wholesale Marketplace. Created a stellar team to give an initial boost and led the group to come up with Pricing Engine, Accounting, and Seller systems.
  • Over the years, worked in multiple domains and technologies in Flipkart. Created a culture of learning, customer obsession, and impact, and grew groups from Zero to One. And brought an exponential impact over the last 8 years. My expertise and experience have been in Distributed systems, Open Source Technologies, Big Data, and Scaling systems for millions of users.
Distributed systemsOpen Source TechnologiesBig DataScaling systems

Startup

Member of Technical Staff

Jul 2012Jun 2013 · 11 mos · Bengaluru, Karnataka, India

Samsung india software operations

Lead Engineer

Jul 2007Jul 2012 · 5 yrs · Bengaluru, Karnataka, India

Education

IIT Roorkee

MCA — Computer Science

Jan 2004Jan 2007

D.A.V. College, Muzaffarnagar

Bsc

Jan 2001Jan 2004

H.A.V Inter College, Deoband

XII

Jan 1999Jan 2001

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