Jan 2025 – Present · 1 yr 4 mos · On-site

• Getting abused by your own customers?
• You might be a marketplace founder dealing with a buyer who orders five variants, keeps one, returns four every single week.
• Or a BNPL startup where the same user rotates devices, wallets, and addresses to max out credit and vanish.
• Or a food delivery app where one customer reports missing items on every third order and always gets a refund.
• Or a SaaS founder with a client who uses the product for 29 days, exports all data, then asks for a refund like clockwork.
• Or a mobility startup where drivers and riders collude to trigger fake cancellations and claim incentives.
• Or an e commerce seller facing COD customers who reject delivery habitually, burning logistics cash.
• Or a gaming platform where one player farms referral bonuses using fake accounts.
• This is not edge cases.
• This is systematic abuse that happens once your product has taken off
• RISKM steps into spot repeat behavior, link identities across signals, flag bad actors early, and stop value leakage before it becomes normal.

May 2016 – Jul 2020 · 4 yrs 2 mos · Greater Hyderabad Area

• Process improvements - quantification and prioritization of the process improvements and tech changes
• Analyzing Kpi's - quantifying and determining effectiveness of KPI's and recommending changes at process level
• Devising strategies to audit data (creating randomizers using Pyton/excel based on requirements)
• Extracting data from API’s and ensure optimized bulk distribution of data to multiple sources
• Report generation of various metrics analyzing outliers and devising strategies to meet these metrics
• Help process with automation - initiation , quantification , suggestions and tracking of automation projects like spam elimination , incorrect queuing , efficient queuing , relations automation , software code glitches , data capturing issues , optimizing captured data usage