Mar 2023 – Oct 2024 · 1 yr 7 mos

• Built a strong team of 30 full stack AWS engineers for developing a multi-tenanted, highly scalable distributed SaaS product on AWS cloud using microservices architecture utilizing Cassandra database. employing J2EE, Go Lang, and React.js
• As the Engineering Site Leader for Bangalore, I took charge of the development of the Advanced Customer Tracking (ACT) offering, a SaaS-based solution utilized by over 1000+ tobacco distributors in Europe.
• Led innovation and engineering excellence within the team by driving a workshop and ensure 9 patents were filed including my 5 patents.
• Successfully developed ACT Pharma Track & Trace product for UAE, orchestrated and monitored through AWS Elastic Kubernetes Service (EKS). Additionally, I oversaw the development of customer portals and BI capabilities using AWS QuickSight, S3, and Redshift for analysis and reporting purposes.
• Participated in the Honeywell Tech Symposium and presented the concept for a new product – “Serialization as a Service” idea which drove two patent ideas.
• Collaborated with engineering, UX design, marketing, and sales teams to ensure alignment and execution of Track & trace product goals. Managed the entire product lifecycle from concept to launch, including product planning, development, and go-to-market strategies.
• Established and monitored key performance indicators (KPIs) to track product performance and drive continuous improvement in ACT production environment.
• Delivery customized solutions of Track & Trace and ACT product for British American Tobacco, Logista, Lidl, Landewyck, Morrisons etc.
• Standardization of DevOps tool pipeline with Honeywell standard (Automate) and Quality Engineering using automation tools like Selenium & Katalon.
• Security compliance for ACT product and TnT Services platform through application security, data security, network security, infra security and risk governance using tools like Coverity, Black Duck Hub, Twistlock, and SD Elements

Dec 2019 – Mar 2023 · 3 yrs 3 mos

• Responsible for Movilizer Track and Trace and Air Detective Product development. As an Engineering Site Leader for Bangalore, I am responsible for leading the product development for Advanced Customer Tracking (ACT) offering which is a SaaS based solution used by more than 1000+ tobacco distributors in Europe. This Multi-tenant and scalable product meet the European Union Tobacco Products Derivative (EU-TPD) regulatory compliance by pushing the Supply Chain events to EU Repository for counterfeit checks and taxation. I am also responsible for custom Track & Trace for Manufactures solution for customers like British American Tobacco (BAT), Logista, Landewyck etc.
• The TPD Track & Trace SaaS Product is hosted on the AWS cloud and implemented using Microservices architecture using J2EE, Go Lang and Node.js languages. The solution is orchestrated and monitored using AWS Elastic Kubernetes Service (EKS). The customer React.js portal has been developed for analyzing the EPCIS messages. To provide BI capability, AWS QuickSight, S3 and Redshift to generate dashboards and reports.

Sep 2018 – Nov 2019 · 1 yr 2 mos · Bengaluru Area, India

• Responsible for Technical Program Management of direct Managed Print Services (dMPS) solution development and transformation. The role involves Program strategy alignment, creating prioritized backlog, technical feasibility & due diligence, solution design, POCs, derive cost & schedule, ensuring delivery commitments. I am also responsible for successful release, tracking production performance, and continuous monitoring.
• dMPS solution comprises of a number microservices developed in Node.js + typescript with Serverless framework and is hosted on AWS platform. For any business UI requirement Angular 6.0, HTML/CSS is used to build front-end. For any BI requirement, we use PowerBI or Looker to generate dashboards.
• Currently I am also responsible for the development of MPS Authorization platform which will be used for integration with HP authentication platform and provide authorization (RBAC) for various applications for backend calls and service to service integration. This solution is being built on AWS as a serverless module with APIGEE to support routing.

Jun 2017 – Aug 2018 · 1 yr 2 mos

• Responsible for technical consulting, architecture, solution design and delivery, RFP responses, and pre-sales, and delivery enablement for marque customers like Cisco, Xerox, Chevron, T-Mobile, Micron etc.
• Print & Solutions company – Big Data and Cloud enablement pilot solution for Supplies Leakage business unit. The scope included data ingestion into Azure Cloud using Azure Event Hub from on premise Attunity. The data was persisted into Azure Data Lake and in turn loaded into Hive DB. The data under goes transformation using Talend and store the data in Hive & HBase. Tableau used Presto/Phoenix SQL engines to produce the relevant reports and dashboards.
• Networking Major – The project provided Data reconciliation Solution to check the data transformation between Oracle, Hadoop and ElasticSearch (ELK stack). The solution utilizes Hadoop (HDP), Apache Spark & Apache Drill to arrive at data metrics and defining data quality rules for data accuracy, completeness and latency. The results of the data quality visualized through email reports, dashboards and notifications.
• Semiconductor major - Data quality solution development and DevOps implementation using GitLab, Jenkins, Maven, Artifactory, on the Apache Nifi data pipeline.
• Data Quality IP solution development which is being built to provide capability to assess the data quality before, during and post ETL scenarios. This utilizes the Hadoop ecosystem including Spark, Sqoop, and ELK stack in the architecture.

Jan 2016 – Jun 2017 · 1 yr 5 mos

• Involved in RFP responses, identify solutions for customer problem areas, Lead proposal development, negotiation and commercial discussions.
• Identify technology solution opportunities and provide proactive proposals related to Big Data (Hadoop) solutions, Quality engineering, application development.
• Involved in Delivery of the Retail Repair and Support App solution enhancements and migration of Java packages to Microservices architecture.
• Quality engineering implementation using Selenium and JMeter for large programs like Retail, LMS and iLog projects of Apple
• Client Engagement – Local contact for client and Escalation point. Involvement in client QBRs, Steering Committee meetings etc.
• “Start Green” support for all engagements – Fulfilment, Seed Resources, Transition Management, delivery center requirements.
• Local Client Management – Local contact for client and as Escalation point. Involvement in
• client QBRs, APRs, Steering Committee meetings etc.
• Ensure resources, capabilities and capacity to meet both existing and new business demand -
• Ownership of all local staffing
• Ensure and monitor change control and acceptance into service procedures
• in line with Wipro’s Service Delivery guideline
• Provide a focus for SLA management and customer satisfaction across the customer base.
• Identify opportunities of growth in the account and involve account strategy and planning.
• Develop and strengthen relationships with decision makers and influencers in the customer
• organization and drive penetration
• Lead proposal development, negotiation and commercial terms

Oct 2012 – Dec 2015 · 3 yrs 2 mos

• Responsibilities – Successfully delivered $ 11 Million Program for Phase 2 of the MPS Solution End to End Development
• Responsible for end to end delivery of MPS and LBS programs spanning across Siebel, Liferay Portal, webMethods, BODS, Cybersource,, SAP, Inquira, Sabrix, OBIEE and BOXI.
• Accountabilities include Requirements Engineering, drive the Business Labs/Application Labs with all the stakeholders of business; seek approval for End to End solution and align all stake holders to the solution.
• Planning of Milestones and Deliverable from various projects - Setup the needed environment for Development and Deployment
• Drive Steering Committee meetings with Senior Management (World Wide Sales Head, IT VP, Business Head etc.)
• Work with the customer stake holders to standardize processes, arrive at metrics & dashboards for tracking, mitigate risks.
• Participate in the Change Review Board
• Responsible for creating yearly Integrated Release roadmap for all projects in Services organization.
• Proposed and implemented a scheduled Automation Test suite using QTP and Selenium.
• Accomplishments
• Successfully delivered a marque Managed Print Services program of $11+ Million which was highly appreciated by the Executive Management from Lexmark.
• Maintained yearly revenue generation of more than $12 Million from new projects and Change Requests to existing project (extension).
• Lexmark Management rated the delivery of MPS 2.1 as the Best Delivery and personally communicated this Wipro Senior Management
• Successfully delivered the Location Based Services 1.0 and 1.5 releases which included integration with Google maps, Operation Intelligence tools like Apama, Terracota etc on AWS cloud.
• Provided the overall architecture of all the tools used in the Services Landscape which is used by business and Delivered a Clickable Prototype.
• Planned and executed the Cloud migration of all services applications with no post Go-live issues.

Jan 2012 – Sep 2012 · 8 mos

• Responsibilities – Program Manager handling Systems Engineering and Verification & Validation (V&V) activity for scalable CT scanner program for Medical Devices Product Company.
• Responsible and accountable for the coordinated management of System Engineering and Verification & Validation projects directed towards development of a new scalable CT scanner targeted for 2013 release.
• Worked with product management, Design and Engineering teams to derive schedules, technical solutions and test methodologies.
• Define projects goals, and put a plan to manage cost, schedule, and performance of both the projects.
• Identified technical resources to map to the customer requirements at Cleveland and Bangalore locations.
• Maintained continuous alignment of program scope with business objectives (FDA Audit and new product definition), and made recommendations to modify the processes to enhance effectiveness and meet objective.
• Accomplishments
• Created and documented new processes; Implemented new processes like Maturity Grading for features and Quality Gating process to improve overall program quality. Applied a new concept Review Comments Classification to analyze effectiveness of Technical Review Record (TRR) meetings.
• Presented periodic Dashboard reports on current program and client issues in Weekly and Monthly Management Reviews.
• Defined the Test Strategy process and implemented it for the verification and validation activity.

Jun 2008 – Dec 2011 · 3 yrs 6 mos

• Responsibilities –Account Management, Operations
• Provide Development, Maintenance and Quality Assurance for high end features in the areas of Navigation, Connectivity, and Multimedia, etc. in Automotive Infotainment
• Build strong relationship with customer Managers, understand expectations and translate it to SOW
• Operations responsibility - Setup of ODC infrastructure, staffing, revenue projection and realization, people management, and audits.
• Quality function - Standardization of quality processes for all programs, adapting best practices like Lean & Kaizen;
• Accomplishments
• Delivery:
• Was instrumental in building the automotive account from 800K USD to 11M USD.
• Budget pressure with customer the onsite transition timeline was cut short; to mitigate this Transition model was implemented to ensure knowledge is effectively transferred
• Customer set the productivity improvement target of 15% to 25%, - Lean was implemented in critical large programs
• To meet the staffing scalability Resource Engine was put in place steep ramp up
• To strengthen the customer relationship and improve feedback to closure, monthly 5P feedback rating, Program performance Reviews (PPR) and Quarterly Business Review (QBR) were institutionalized .
• Operations:
• Automated the billing and invoicing process to ensure Revenue recognition
• To mitigate high attrition at ODC, Early Warning System (EWS) was put in place Longevity Bonus reduced attrition in Top 25% critical resources.
• Provided leadership, and supervision for 14 managers;
• Quality:
• Participated in the SPICE Re-certification in 2009 - One program went through external SPICE audit by KPMG auditor with zero comments or observations
• QCDF metrics were defined to get complete ownership of critical programs like Connectivity, Navigation.
• Agile Methodology was adapted to improve the productivity in task force mode
• Knowledge Management at ODC level to capture trainings from critical people

Aug 2007 – Jun 2008 · 10 mos

• Responsible for the end to end delivery of Mobile Security solution for Tier1 Security solution provider. Role included: • Account management • Employee development • Resource management • Customer management • Pre-sales support including proposal preparation • Liaise between client and Wipro to coordinate day-to-day activities

Sep 2005 – Aug 2007 · 1 yr 11 mos

• Mansaged various programs for Tier1 Security software solution provider based of Los Angeles. Being stationed in customer location built teams with various Leads and architects for solutions based on Internet Security, Data Security and All-in-one security. SPOC for various customer managers at onsite for project executed from offshore.

Jul 2004 – Sep 2005 · 1 yr 2 mos

• Managed projects for a storage solution provide on the storage switch to port a set of services running on storage switch to connected PC. Also managed a team for performing Test development and execution for validating the services running on storage switch

Jun 2003 – Jul 2004 · 1 yr 1 mo

• Lead a team of 17 engineers to Design and develop handheld device based teaching solution. My team developed the software interface to the handheld device which included driver layer, service middle layer and the UI layer.

Sep 2000 – Jun 2003 · 2 yrs 9 mos

• Development and maintenance of Printer, Scanner and Network drivers for Tier1 customers from US and Japan.
• Lead a team of 6 members to develop WIA driver, TWAIN driver, and integrate it with existing Printer Driver for Tier1 US customer.

Jan 1999 – Jan 2000 · 1 yr

• Smart Card Personalization software development