May 2024 – Aug 2025 · 1 yr 3 mos · Greater Seattle Area

• Engineering leader delivering conversational search and shopping experiences on GenAI powered Shopping Assistant Rufus. I built and delivered product recommendations on Rufus, with Amazon built LLMs with post-training, and agentic AI with SOTA models.
• Rufus is Amazon's new generative AI-powered conversational shopping assistant. Rufus is designed to help customers save time and make more informed purchase decisions by answering questions on a variety of shopping needs and products—it’s like having a shopping assistant with you any time you’re in our store.

Dec 2021 – May 2024 · 2 yrs 5 mos · Greater Seattle Area

• Engineering Leader managing Environmental Impact Assessment at Amazon scale (petabytes of data) and building authoritative source of data on Amazon’s Utilities and Facilities world wide. I manage geographically distributed teams across time-zones with an organization size of 30+ engineers, building the team from scratch. My team builds Amazon’s Carbon footprint for Amazon Sustainability reports.

Jun 2019 – Dec 2020 · 1 yr 6 mos

• Software Development Manager responsible for building the fundamental units of core routing algorithms enabling delivery of packages World Wide from Amazon delivery centers to customer door steps. My team built high scale/availability software deployed across X00+ delivery centers that optimizes driver experience and cost by consolidating deliveries in proximity, saving $XXX million per year by reducing multi-visits, service time and first time delivery failures.

Jun 2016 – May 2019 · 2 yrs 11 mos

• SDM for Availability and Performance for Alexa. Built first release of Alexa Voice Service APIs, availability initiatives across all backend services in Alexa. Built analytics on billions of interaction events and a new metric (User Perceived Fatals) to reduce user errors. Built the Alexa wide load testing tools and lead performance optimization of device connectivity with savings of $XMM a year.

Jul 2015 – Jun 2016 · 11 mos

• QA Manager for Alexa.

Jul 2011 – Jul 2015 · 4 yrs

• Engineering and Quality Manager on payments backend for payment processing for all of Amazon.com. Manager on Amazon. Local Register - card reader, mobile application and backend services for an online payments ordering.

Dec 2020 – Oct 2021 · 10 mos · Seattle, Washington, United States

• Engineering Manager on Remote Presence core team (video calling platform across Facebook, Instagram and Messenger applications). Responsible for processing data at FB scale with near real-time analytics and insights.

May 2006 – Jul 2011 · 5 yrs 2 mos · Bengaluru Area, India

• Lead Teams in delivery of multiple applications with high quality in Adobe for Flash Lite (versions 2.1, 3.1, 4.0) and Flash Cast products
• Designed and developed automation frameworks.
• "Rover" - intelligent test identification for regression
• "ExODA" - Extensible On Device automation tool, designed and developed from scratch in C++. This includes client modules on WinMo, BREW, Symbian Win32 platforms.
• Unit testing framework for FlashCast product.
• Also contributed to APIs in flash
• "DCT" - Device Certification Tool - Implemented flash.automation.* APIs into Flash Lite Player 4.0
• Javascript/Actionscript interaction for Flash Lite Player 3.0
• "License Validator" - Flash Lite 2.1 - locking a downloaded application to a mobile device (WinMo6.5)

Jul 2003 – May 2006 · 2 yrs 10 mos · Bengaluru Area, India

• Worked as a Design Engineer in IBM.
• This was for the product Siebel CRM OnDemand, a web application and a SaaS offering of the Siebel CRM suite. I lead a team of engineerings in testing features for this product. I also developed automation frameworks (WSTester, KDF, GlobalF) for testing.