May 2024 – Jan 2026 · 1 yr 8 mos · Hyderabad, Telangana, India · On-site

• Azure Migrate

Apr 2022 – Apr 2024 · 2 yrs

• Architected and implemented a multi-tenant, distributed monitoring system with proactive interventions and corrective actions, enhancing user experience and significantly reducing bad orders in Food and Instamart. Additionally, successfully implemented various products such as:
• Implemented a Delivery Executive (DE) monitoring system, successfully reducing delivery time for delayed orders due to inactive DEs. This initiative also resulted in decrease of bad report trips for
• Instamart orders, resulting in an overall delivery time reduction
• Implemented an Instamart Dark Store monitoring system, decreasing picker assignment and order packing time, leading to overall delivery time reduction
• Implemented an SLA monitoring system, reclaiming nearly 2.7% of daily orders. This effort resulted in a decrease in delayed DE assignments, pickup delay, and automated the zombie order cancellations
• Designed and implemented Cancellation Service responsible for calculating fees for order cancellation requests, considering various factors such as order state and customer fraud score
• Spearheaded implementation for Crazy Consecutive Compounding (CCC) score, a customer-level attribute derived from detraction events, utilized for prioritization within various Swiggy systems to enhance CSAT and NPS scores
• Engineered the Track Screen and Cancellation Systems for Swiggy Occasions, optimizing the functionality of the bulk order product tailored for house parties
• Strategized management of multi-tenant configurations, reducing business level production levers’ update time to 2
• minutes and making it automated for operations team
• Led multiple tech Cost per Order (CPO) reduction initiatives, including the consolidation of nano services into microservices, resulting in a monthly cost reduction of ~$200. Additionally, spearheaded product re-evaluations and data optimizations, leading to a substantial 25% reduction in Redis costs

Jan 2021 – Mar 2022 · 1 yr 2 mos

Jun 2020 – Jan 2021 · 7 mos · Bengaluru, Karnataka, India

• ● Worked in Growth & Onboarding Backend team responsible for smooth onboarding of users and
• making them investment ready
• ● Built a notification orchestration layer for different products managing the user preferences for different types of communications
• ● Built the backend of the new referral system to have more users onboard on the platform
• ● Integrated 3rd party APIs for compliance

Jul 2019 – Dec 2019 · 5 mos · Bengaluru, Karnataka, India

• ● Developed backend of a completely new online learning platform Groww Academy for users
• ● Implemented various features like progress tracking, last watched, bookmarks, etc.
• ● Worked with MF and Stocks Onboarding team on user onboarding process and authorization service
• ● Enhanced OTP service and improved receiving and validation percentage of OTP to 95%
• ● Implemented two-factor authentication for users

May 2018 – Jul 2018 · 2 mos · Mumbai, Maharashtra, India

• Worked on a project of Android App development for leave management system for employees.
• An app portal for applying leaves (holidays) was developed in the Android Studio using OOP concepts.
• Firebase Realtime Database was used for Database management of web requests.

May 2017 – May 2019 · 2 yrs · BITS Pilani

• Led a team of 40+ members throughout the year and managed all the on-campus as well as off-campus activities of the club as Secretary of the club
• Handled all the financial activities and allotments of given funds for various tasks as Treasurer of the club
• Coordinated various events during the different festivals of college which received huge participation as Event Coordinator of the club