Sep 2024 – Present · 1 yr 7 mos · London Area, United Kingdom

Nov 2023 – Sep 2024 · 10 mos · Greater London, England, United Kingdom · Remote

• Led Linux system administration and engineering tasks, demonstrating proficiency in optimising operational efficiency and strengthening security measures.
• Established and maintained manual and automated testing environments, ensuring a robust foundation for quality assurance.
• Provided production incident support, leveraging Kubernetes and Helm for swift investigation and resolution.
• Analysed existing environments, offering strategic recommendations for process improvements to boost efficiency and reliability.
• Employed Bash scripting to maintain and update scripts, ensuring adaptability to evolving requirements and preserving system responsiveness.

Feb 2023 – Nov 2023 · 9 mos · Greater London, England, United Kingdom · Remote

• Developed and maintained Bash scripts, enhancing system processes and automating repetitive tasks.
• Championed system resilience, crafting robust backup and recovery strategies for optimal data safety.
• Administered AWS services, optimising resources for cost-efficiency and seamless application delivery
• Liaised with diverse stakeholders, ensuring clear communication and delivering projects within agreed timelines
• Oversaw the generation and renewal of security certificates, strengthening system security and user confidence
• Piloted container orchestration with Kubernetes, leveraging Helm charts for efficient application deployments
• Established monitoring protocols, leveraging tools for early detection and mitigation of potential system issues
• Managed Postgres SQL databases, using RESTful calls for data access and ensuring optimised queries while maintaining data integrity
• Implemented infrastructure using Terraform in CICD Pipelines, creating agile and scalable environments from the ground up based on design proposals agile sprints
• Facilitated efficient validation of data, collection and ingestion into Kafka topics, ensuring streamlined real-time data processing for downstream to read

Oct 2022 – Mar 2023 · 5 mos

• Reduce hosting costs where possible
• Ensuring high availability of all services
• Full automation of software deployments
• Communicating clearly to ensure the best possible solutions can be built
• Provide tooling for developers to efficiently build and deploy applications
• Developing own skills to get as many aspects to an expert level, as possible
• Providing the infrastructure to run websites that serve millions of requests every day
• Provide technical support to the development team in relation to infrastructure and code management
• Sharing of ideas and techniques across the development team, contributing to and learning from the team as a whole

Mar 2022 – Oct 2022 · 7 mos

• Working in Agile or DevOps Team with experience Using agile project management tools such as Jira and Azure DevOps.
• Experience of public cloud providers such as AWS, Azure or Google Cloud (Production environments).
• Continuous Integration systems such Jenkins, Azure DevOps, CircleCI, or Github Actions
• Configuration Management tooling (Ansible/Puppet/Chef/Salt) Good knowledge of the HashiCorp Suite (Packer, Terraform, Vault, Vagrant, Consul)
• Scripting languages, such as Bash and PowerShell
• Containerisation – Docker, Kubernetes, Swarm, OpenShift & Helm. Testing, setup and configuration of monitoring/alerting tooling (OpsView, Nagios, ELK, Graphite, Grafana, Zabbix) Scripting and or Programming skills using languages such as Ruby, Python, Go and Java. Familiarity with the core system and/or database administration skills.
• Building secure applications and infrastructure with Strong communication skills, with the ability to convey and or comprehend complex technical concepts clearly and concisely
• SRE skills including observability and telemetry monitoring and Programming skills using languages such as Python, Go, Java, C# and Typescript.

Feb 2021 – Mar 2022 · 1 yr 1 mo · Greater London, England, United Kingdom

• • Microsoft 365 – Administering various services (Azure AD, Exchange Online, Intune, OneDrive, SharePoint, Teams), creating new tenants, understanding and setup of multiple licenses, and mailbox migrations from current email to Microsoft 365.

Dec 2019 – Feb 2021 · 1 yr 2 mos

• Network Support
• Managing Domains and DNS.
• Documenting and maintaining procedures
• Maintain and supporting VMware (VDI VMware Horizon 7)
• Install, configure and maintaining cabling systems within the organisation

Jan 2017 – Dec 2019 · 2 yrs 11 mos · Greater London, England, United Kingdom · Remote

• Diagnosing and troubleshooting hardware and software issues on mobile phones.
• Installing, configuring, and updating mobile phone operating systems and applications.
• Conducting software updates and patches to ensure optimal performance and security.
• Testing mobile phone functionality and performing quality assurance checks after repairs.
• Providing technical support and guidance to customers regarding mobile phone usage and troubleshooting.
• Advising customers on data backup and recovery options and assisting with data transfer.
• Conducting thorough inspections and assessments of mobile phones to identify problems and potential solutions.
• Maintaining accurate records of repairs, parts inventory, and customer interactions.
• Staying updated with the latest mobile phone technologies, trends, and repair techniques.