Raghu Babu P — Software Engineer

With a total of 8.11 years experience in the IT industry and 4.5 years of specializing in ServiceNow. I've had the exciting opportunity to transition internally into the world of ServiceNow within my current organization. This shift has allowed me to leverage my extensive technical background while diving deep into IT Service Management (ITSM), automation, and process optimization using the ServiceNow platform.I am a passionate IT professional working as a ServiceNow Consultant, specializing between business and technology with a strong focus on the ServiceNow platform. I am skilled in understanding client requirements and mapping them to functional workflows, and I have successfully managed end-to-end implementation cycles— from requirement gathering to post-go-live support and upgrades. In my current role, I have contributed to the design, configuration, and deployment of ServiceNow applications, collaborating closely with cross-functional teams to ensure seamless integration and user adoption. I have hands-on experience with various ServiceNow modules and features, including |SLA | |Email Notifications |UI Policy |Client Script |Business Rules | UI Action |Integration |ITSM |CSM |Integration. With a diverse background in team leadership, business analysis, and development, I bring in a deep expertise in IT service management tools and processes, driving business transformation through process optimization and streamlined service delivery.I am always open to discussing new opportunities and challenges, and I am eager to contribute my skills and experience to help organizations achieve their business objectives in IT Service Management. Let’s connect and explore how we can collaborate to drive transformative change. Certifications - CSA and CAD. My focus and energy is always - Operate to Innovate!

Stackforce AI infers this person is a ServiceNow and ITSM specialist with a focus on integration and automation in SaaS environments.

Location: Hyderabad, Telangana, India

Experience: 9 yrs 2 mos