Jan 2024 – Jan 2025 · 1 yr · Toronto, Ontario, Canada

• Business development supporting enterprise customers in the San Francisco region.
• Covering the entire Google Cloud Security portfolio including Google Security Operations, Google Threat Intelligence, Security Command Center, Mandiant products & services and Chrome Enterprise Premium.

Jan 2022 – Jan 2023 · 1 yr · Toronto, Ontario, Canada

• Consulting- Microsoft Dynamics within Digital Customer
• Executed as a Functional Consultant for the Canadian Bank Note Co. (CBN), a business initiative to enhance Excise Stamp order processing functionality by configuring a Dynamics 365 CRM solution enabling the generation of documents with Word Templates using Power Automate flows to streamline business processes by leveraging a common data model in Microsoft Dataverse providing substantial improvements in client productivity by reducing total man-hours by ~90%
• Led the Discovery sessions with the client directly while gathering all requirements, and documenting business processes to facilitate building a process and data map(s) for all functional and non-functional requirements
• Responsible for creating a backlog with all User Stories capturing all development and project goals on Azure Dev-Ops based on Discovery, raising and maintaining bugs throughout the Sprints while working closely and collaboratively with the Developer and Architect on Power Automate cloud flows and its triggers while creating and customizing Dataverse table definitions
• Created a Train the Trainer slide deck for the Order Processor (CBN’s PM) providing a walkthrough of access to and navigation within CBN’s Dynamics 365 application to leverage the solution to simplify their order fulfillment process
• Assisted in writing content and creating decks for multiple RFPs for Public Sector crown agencies with over 100 Functional requirements detailing the proposed Dynamics 365 solution based on the rated criteria provided by the client

Oct 2021 – Jun 2022 · 8 mos · Ontario, Canada · On-site

• Consistently surpassed sales targets by effectively engaging customers from diverse demographics while skilfully marketing data, mobile plans, phones, and accessories and successfully upselling complementary services and products.
• Demonstrated excellent communication skills to clearly explain the features, benefits, and pricing of Rogers products and services, and answered customer questions and objections to close sales while proactively engaging customers, building relationships, and understanding their needs to provide tailored solutions
• Implemented innovative sales strategies while also actively listening, handling objections and delivering consistent value and aiming to always meet the needs of every customer which translated to over $8000 in commission earnings

Jun 2021 – Sep 2021 · 3 mos · Ottawa, Ontario, Canada

• Part of the Federal team supporting Government of Canada organizations including SSC (Shared Services Canada), PSPC, IRCC, DND etc.
• Assisting in building out a financial and technical proposal for SSC to consolidate older systems with IBM’s new Power 10 to implement a “Private Power Cloud” with order potential of $9M +
• Identifying owners for IBM’s new key sales plays while also developing a consistent template for owners to use for 3Q Plan to Win session that will transform into Federal’s GTM (Go-to-Market) strategy for the 2nd half of 2021
• Creating a clear landscape of all business partners of IBM that have transacted with Federal, to understand the clients they work with, solutions they’re selling and as to how to better leverage them
• Collaborated with other Interns on Presentations about IBM Cloud and the 3 biggest competitors i.e. AWS, Azure and Google Cloud
• Proposal and Executive Summary on IBM Watson’s Advertisement Accelerator for Walmart, volunteered for STEM4Girls about “Why Engineering?”
• Engaged in multiple Sales trainings spanning across Negotiations, Sales Calls, Objection Handling during client conversations, effectively demoing IBM Solutions etc.
• Continuously maintaining and growing skills and knowledge in consultative sales, industry applications, and technical solutions, with certifications in Cloud Core, Garage methodologies, Quantum Computing etc.

Sep 2020 – Dec 2020 · 3 mos · Ottawa, Ontario, Canada

• Developed back-end and front-end components using Java and JavaScript, as well as other related technologies, for the WaveSuite Service Enablement product which involved working with RESTful web services, databases, and user interfaces
• Followed Agile development methodologies, such as Scrum, while collaborating with cross-functional teams to deliver high-quality software while using industry-standard tools like Jira, Confluence, and Jenkins to manage tasks, document requirements, and automate build and deployment processes.
• Fixing 15+ bugs while working with API Developer tools like Swagger UI for the Wavesuite’s Commissioning Expert/Platform leveraging troubleshooting skills to identify and resolve issues in a timely manner.

Sep 2019 – Dec 2019 · 3 mos · Kanata, Ontario, Canada

• Part of the Product Management team at CENX, a Service Assurance product, involved in improving the demo system for the Sales team
• Working with different teams including backend, UI, QA etc. for efficient software development and debugging for different tickets assigned using technologies like JIRA, Docker, Kubernetes, Apache Kafka etc.
• Developed an Anonymization model for real cellular carrier data using Python still being used for multiple cellular service providers across North America and Europe
• Added multiple UI features
• Pursued Introduction to Design Patterns in JAVA course to help improve development process by providing tested, proven development paradigms

May 2019 – Aug 2019 · 3 mos · Ottawa, Canada Area

• The Sales internship program offers the opportunity to learn and gain technical sales and consulting experience within Cisco. Getting exposure for Cisco's technology and customers while gaining hands-on training and group project experience.
• Part of the EIU (Early in University) Internship program gaining in-depth exposure to Cisco Sales under the Federal team
• Winner of the Discovery Meeting Sales Role Play competition amongst 26 Cisco Sales and Technical Sales Interns across the US and Canada conducting a 20 min mock discovery meeting based on a past Cisco client use case
• Worked across and shadowed multiple System Engineers (SE), Account Managers, Solution Architects, etc. to understand the nuance, active listening, and questioning involved during various client conversations
• Pursued ICND1 (Interconnecting Cisco Networking Devices) course involving network fundamentals, LAN switching technologies, routing technologies, infrastructure services, and infrastructure maintenance
• Participated in Multiple Sales Trainings, Competitions, and Group Projects during orientation week in HQ San Jose and the final wrap-up week in their Toronto offices with the entire cohort
• Supported a team of System Engineers (SE) with real customer meetings, presales, developing a lab inventory Excel, etc.

Sep 2018 – Dec 2018 · 3 mos · Ottawa, Canada Area

• Conducted tutorials and office hours every week explaining various concepts involving linear algebra to a class 35 students
• Checking tutorials weekly and tests every other week while providing relevant feedback and communicating with students on a personal level