Alex Potrivaev

Co-Founder

Ireland12 yrs 7 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Led design teams in AI-first product development.
Successfully scaled design processes in high-growth environments.
Co-founded a startup, managing product and community engagement.

Stackforce AI infers this person is a SaaS product and design leader with a strong focus on AI-driven solutions.

Contact

Skills

Core Skills

Design LeadershipProduct StrategyProduct Design

Other Skills

Artificial Intelligence (AI)Cross-functional Team LeadershipUser Experience (UX)User Interface DesignUser ResearchMarketing ResearchEstablishing ProcessesCross-team CollaborationProduct ManagementMarketing StrategyEntrepreneurshipProduct DevelopmentCommunity EngagementSalesRegulatory Requirements

About

I’m a product and design leader. My super powers are in driving creation of inspiring vision in complex and ambiguous areas, building teams and processes that help people excel, and connecting the customer insights, product and business needs together.

Experience

12 yrs 7 mos

Total Experience

5 yrs 10 mos

Average Tenure

11 mos

Current Experience

Hubspot

Director of Product Design

May 2025 – Present · 11 mos · Ireland · Remote

HubSpot is a customer platform that helps millions of businesses grow.
I lead a team of product designers, design managers, and researchers re-inventing how HubSpot goes to market in an AI-first era. We’re directly responsible for accelerating billions in revenue and we are focused on:
Designing AI experiences that free GTM teams to focus on customer impact instead of admin work.
Building a multimodal AI concierge that helps hundreds of thousands of customers unlock the value of HubSpot - replicating what GTM teams once did, but now instantaneously and entirely self-serve.
Equipping our global partner ecosystem with AI tools to scale their expertise.
If you’re motivated by solving problems with AI at a massive scale, I’d love to talk - we're hiring!

Design LeadershipArtificial Intelligence (AI)Cross-functional Team LeadershipProduct Strategy

Intercom

Design leadership

Oct 2015 – Apr 2025 · 9 yrs 6 mos · Dublin, County Dublin, Ireland · Remote

Intercom is an AI-first complete customer service solution. It’s used by more than 25,000 companies and enables interactions with over 600 million monthly active end users.
During my time here, I've worked across all parts of the product - first as a designer and later as a design leader managing multiple teams and, over the last few years, multiple groups.
Co-lead a diverse, cross-functional org of about 90 product managers, engineers, and designers. It includes two groups of 9 teams focusing on AI (building Fin AI Agent), Developer Platform, Data & Integrations, Content Management, Omnichannel offerings, and Marketing Automation products.
Drive the vision and strategy of our products and work with my peers in Product Marketing to establish our go-to-market positioning.
Maintain the health, collaboration, and processes within a design team of over 30 members. Own onboarding across all of Product Design, ensuring effective scaling as our organization tripled in size.
Responsible for hiring, developing, coaching, and scaling a high-performing team of designers.

Marketing ResearchEstablishing ProcessesCross-team CollaborationDesign LeadershipProduct Strategy

Loum

Co-founder and CEO

Mar 2012 – May 2014 · 2 yrs 2 mos · San Francisco Bay Area

Loum was a social network for your local communities.
It was a 2-year journey that made me learn all aspects of running a company: product development and design, growing from 2 people with idea to a 9-person company, managing a team in four cities on two continents, curating a community of devoted users, doing sales, PR and fundraising.

Product DesignProduct StrategyEntrepreneurship