Nov 2023 – Mar 2024 · 4 mos · New York City Metropolitan Area

• Develop GPT for candidates interested in career transition by identifying skill gaps and recommending learning pathways personalized for learning style, time commitment, and price
• Advise on design and development of AI upskilling courses for Mission Impact Academy – a community dedicated to upskilling non-technical women in AI and Machine Learning
• Design and optimize a library of prompts for ChatGPT-4 based feature to improve response relevancy and coherence based on user roles and goals for Arbor – a storytelling platform

Jan 2016 – Mar 2021 · 5 yrs 2 mos · Greater New York City Area

• Launched over $38M in EdTech projects to be delivered in online, blended, and live learning environments through Independently sourced projects - leading end-to-end design, development and launch of education technology products focused on workforce skills
• Lead product development from conception to launch of new product ideas by gathering product requirements, conducting customer research, defining target markets, and creating product roadmaps to manage diverse cross-functional teams to execute on product build
• Orchestrated diverse cross-functional teams to build and scale products globally, ensuring alignment on strategy between internal and external stakeholders to drive product delivery
• Define product direction and strategy specific to the needs of the market, user, and stakeholders with an analysis of the competitive landscape to ensure product success

Mar 2021 – Oct 2023 · 2 yrs 7 mos · New York City Metropolitan Area · Remote

• Played key role in securing $350M in funding by defining the product vision and strategy of a new B2B2C SaaS offering – Kanga, a clinical workflow software tool designed for teletherapists, conducting deep market research, user interviews, and competitive landscape analysis
• Successfully launched new SaaS offering to market within 3 months, overseeing three workstreams of over 20 engineers, designers, and QA to build 0-1 feature sets from writing PRDs, to mocking wireframes, creating epics and user stories and testing functionality
• Drove 50% increase in revenue bookings to billings by redesigning internal billing and documentation system for new service offerings and optimizing revenue cycle management through automation, operationalizing new processes, and integrating with internal matching
• Define, manage, and communicate product roadmap with internal stakeholders focusing on smart workflow automations aimed at driving efficiency to create alignment on strategy

Jan 2020 – Dec 2020 · 11 mos

• Launched first revenue generating product for early stage EdTech startup focused on delivering skills to prepare adult learners for the future of work through a proprietary live learning platform by leading end-to-end design, development, release and post-release
• Define the scope of the Minimum Viable Product based on end user research, customer interviews, and user personas to identify key pain points and feasible solutions
• Drive successful product delivery of new products by leading cross-functional teams of designers, Subject Matter Experts (SMEs), marketing to develop assets, plans, and schedules

Nov 2018 – Dec 2019 · 1 yr 1 mo

• • Design and build synchronous online courses: Managing Yourself at Work, Working with Others, Project Management integrating science of learning to develop competency based curriculum, utilizing case studies, learning labs, and project based learning

Sep 2017 – Jun 2018 · 9 mos

• Successfully secured $33M in funding for a hybrid learning data science program targeted at technical innovation and workforce development, owning the research, design, and prototyping
• Pitched and secured key business partnerships with Harvard, MIT, and edX as key collaborators, which increased the marketability of the program by 27% as surveyed by users
• Determined optimal price range for target market segments through market research, customer surveys, A/B Testing, and locally sourced data on costs and available subsidies

Sep 2017 – Apr 2018 · 7 mos · New York City Metropolitan Area

• The Startup Leadership Program (SLP) is a highly selective, global, world-class training program and lifelong global network for outstanding founders, leaders, and innovators who want to become startup CEOs. As a fellow, I pursued a program to scale skill building workshops across schools, business, and development institutions.

Feb 2017 – Mar 2021 · 4 yrs 1 mo

• Co-design $2.6M learning program in collaboration with designers, faculty, and end-users: Advanced Thinking in Homeland Security (HSx), an entrepreneurial program for senior government officials to generate solutions to complex national security challenges
• Provide strategic advisory on design, development or enhancement of learning products such as post graduate training, innovation programs, virtual seminars for government agencies to train officials in security and emergency response management
• Produce learning products including self-paced modules, seminars, design thinking sessions, and live instructor led workshops based on key user requirements

Jun 2016 – Sep 2016 · 3 mos · Kuala Lumpur, Malaysia

Sep 2015 – Oct 2017 · 2 yrs 1 mo · Ozone Park, New York

Sep 2014 – Aug 2015 · 11 mos · New York, New York, United States

• The Information Program provided grants to organizations focused on democratizing access to information, protecting privacy, and ensuring responsible use of data

Feb 2009 – Aug 2014 · 5 yrs 6 mos

May 2007 – Jan 2009 · 1 yr 8 mos

Aug 2005 – Jan 2007 · 1 yr 5 mos