Federico Garcia Lorca — Head of Design

5+ years building global communities, ambassador programs, and advocacy ecosystems that drive real product impact, retention, and brand love. I've managed hundreds of student and professional user-led chapters around the world — recruiting, onboarding, enabling, and scaling them from the ground up. High speed and ambiguity feel like home. What I bring: + Ambassador & Chapter Programs at scale — Built and operated programs spanning hundreds of student and professional chapters globally. End-to-end ownership: recruitment, onboarding, incentives, training, day-to-day operations, and connecting top members with internal stakeholders. I know what it takes to grow a program from a handful of advocates to a worldwide network. + Campus & Student Communities — Deep experience engaging student audiences, building programming that resonates with the next generation of builders and creators, and growing awareness and adoption on campuses. + Live Events & Experiences — In-person, hybrid, and virtual events at any scale: from intimate user sessions to thousands-strong conferences. AMAs, hackathons, Q&As, builder showcases — I've planned, resourced, and run them all, domestically and internationally. + Cross-functional Strategy — Comfortable partnering with product, engineering, marketing, and leadership to align community programs with company goals. I bring a community voice into high-level planning, MBRs, and product roadmap conversations. + Community Operations — Rules, moderation, guidelines, and monitoring across platforms (Bevy, Discourse, Discord, X). Building spaces where users thrive and collaborate. + Content & Livestreaming — YouTube livestreams, X Spaces, user interviews via Riverside, and AI-assisted asset production (Claude, Gemini, ChatGPT). Full post-production for audio/visual quality. + Metrics & Reporting — I define, track, and report success metrics across retention, activation, adoption, and churn. I'm comfortable with SQL, Google Sheets and tools like Omni but I have also built my own AI workflows with Claude and openclaw to automate a lot of analytics and reporting so I can focus in higher-value tasks in my day to day

Stackforce AI infers this person is a Community Engagement Specialist in the EdTech and SaaS industries.

Location: Jersey City, New Jersey, United States

Experience: 5 yrs 2 mos