Venkat Hariharan

Operations Associate

India11 yrs 7 mos experience

AI EnabledHighly Stable

Key Highlights

Achieved 90%+ defect detection rate.
Reduced test cycle time by 40-50%.
Led QA for enterprise systems with 15+ integrations.

Stackforce AI infers this person is a QA Leader in SaaS and AI-driven testing environments.

Contact

venki1015@gmail.com LinkedIn

Skills

Core Skills

Quality EngineeringTest AutomationProduct OwnershipApi TestingAi TestingQuality Assurance

Other Skills

Jira XrayQuality ManagementTest StrategyStakeholder ManagementTeam LeadershipPostman APIDeepEvalLangChainAgile TestingQuality CenterRegression TestingQA MetryJIRAMicro Focus Quality CenterHP Application Lifecycle Management

About

I’m a QA Leader with 14+ years of experience driving quality engineering, test strategy, and product validation across enterprise applications, including IAM, API-driven platforms, and AI-based systems. Over the years, I’ve evolved beyond traditional QA into a role that blends Quality Engineering, Product Ownership, and AI-driven testing. I currently lead distributed QA teams, define release strategies, and ensure high-quality delivery across complex, multi-system environments. Key highlights: • Achieved 90%+ defect detection rate and reduced test cycle time by 40–50% • Led QA for enterprise systems with 15+ integrations • Built AI-driven solutions including RAG-based risk testing and automated test case generation • Owned and managed an HRMS product, handling roadmap and stakeholder alignment Areas of interest: • Quality Engineering & QA Transformation • Test Automation (Playwright, API Testing) • AI/LLM Testing (RAG, LangChain, DeepEval) • Product Ownership I enjoy solving complex quality challenges and improving systems at scale. Open to opportunities in QA Leadership, Product Ownership, and Quality Engineering roles.

Experience

11 yrs 7 mos

Total Experience

11 yrs 7 mos

Average Tenure

11 yrs 7 mos

Current Experience

Beqisoft

3 roles

Quality Assurance Team Lead

Promoted

Nov 2020 – Present · 5 yrs 5 mos

Leadership & QA Excellence:
· Leading 33-member geographically distributed QA team; designed and implemented comprehensive QA process framework and standardized test documentation, reducing test cycle time by 40-50% and achieving 90%+ defect detection rate
· Introduced risk-based and exploratory testing methodologies; redesigned defect triage/tracking workflow for faster resolution cycles
· Defined QA strategy, scope, estimation, and exit criteria for enterprise-scale releases; provided comprehensive release signoffs with risk assessments.
· Expert in complex query writing and advanced filtering in Jira and Xray; created custom JQL queries for sophisticated test case tracking, defect analysis, and release reporting
Product Owner – Employee Management System (Live):
· Leading 5-engineer team managing live HRMS platform serving 120+ employees; monitors attendance, leaves, asset allocation, and user activity.
· Defined product roadmap, prioritized features, and coordinated stakeholder requirements; managed ongoing enhancements while maintaining system stability.
Enterprise Testing & Integration:
· Validated end-to-end integration flows across 15+ enterprise systems; tested enterprise IAM systems (RBAC, user provisioning, entitlements) and complex multi-system workflows.
· Validated API interactions using Postman; executed service-level integration testing across multiple systems.
· Validated API interactions using Postman and REST Assured; executed service-level integration testing across multiple systems.
· Designed integration flow diagrams for impact analysis; collaborated with global teams for milestone-based releases
AI/LLM Testing & Advanced Validation:
· Used DeepEval to evaluate LLM outputs (accuracy, relevance, hallucination detection) in enterprise AI-driven workflows.
· Validated RAG pipelines and LangChain orchestrations for enterprise AI systems.

Jira XrayQuality ManagementTest StrategyAPI TestingAI TestingStakeholder Management+3

Sr QA Engineer

Promoted

Sep 2016 – Nov 2020 · 4 yrs 2 mos

Played a key role in ensuring software quality through structured testing and validation practices.
Developed and executed API test automation using Postman, improving testing efficiency and coverage.
Designed and maintained test cases based on SRS and FRS documentation.
Validated fixes for production defects and handled custom ticket testing to ensure stability and quality.
Applications Tested:
Authorization Manager (IAM-related system)
Playbook
Directory Services
Disney Person Sync Service
AdRadar

Postman APIAPI TestingAgile TestingQuality Assurance

QA Engineer

Sep 2014 – Sep 2016 · 2 yrs

Developed comprehensive test cases based on Software Requirement Specifications and Functional Requirement Specifications.
Executed test cases and logged defects in Quality Center, ensuring high-quality software delivery.
Conducted re-testing of production issues and custom tickets, maintaining system integrity.
Performed regression testing on logged defects, updating their status to reflect current conditions.
Application Tested:
1. AdRadar
2.ProdWire
3. Sharepoint and Wordpress Apps

Quality CenterRegression TestingQuality Assurance

Zorro soft

Software Testing Trainer

Jun 2013 – May 2014 · 11 mos · Chennai, Tamil Nadu, India · On-site

Conducted training sessions on software testing fundamentals and tools
Developed curriculum covering manual testing, defect tracking, and test planning
Prepared students for software testing roles in IT industry

Informatica

QA

May 2011 – May 2013 · 2 yrs · Bangalore · On-site

Sole QA responsible for functional testing of multiple Informatica web platforms, ensuring usability and performance.
Conducted manual testing and validated workflows for customer-facing applications like Informatica Communities and MySupport.
Collaborated with developers and business analysts to clarify requirements and resolve issues before production deployment.
Maintained consistent release quality while managing tight deadlines and minimizing post-production issues.

QA MetryJIRAQuality Assurance

Mentor-k consulting services

QA

May 2010 – Apr 2011 · 11 mos · Bangalore · On-site

Supported enterprise-level web application migration projects for Johnson & Johnson through Relevance Labs.
Conducted functional, regression, and cross-browser testing to ensure quality during platform migrations.
Collaborated with cross-functional teams to meet delivery timelines

Micro Focus Quality CenterHP Application Lifecycle ManagementQuality Assurance